Trello

United States HQFounded 2011

Deployment

Web-basediPhone/iPadAndroidWindowsMac

Best for

SmallMediumLargeFreelancer

Overview

About Trello

From sales and marketing to HR and operations, teams can design and customize Trello to fit their unique needs and work styles. And with over 100+ integrations with other key tools like Google Drive, Slack, Jira, and more, Trello is a living, breathing project hub of cross-team collaboration no matter where your work needs to happen. Trello brings joy to teamwork by making it transparent and easily shareable across boards and teams.

At a glance

Software information

Industries served, licensing and the support Trello provides.

Industries

  • Accounting
  • Construction
  • Human-resources

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Quote Based

Support

  • Email
  • 24x7 Support

Training

  • Webinar

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Infographics
  • Case Studies
  • Whitepapers
Languages (9)
ChineseEnglishFrenchItalianJapanesePortugueseSpanishSwedishTurkish

Review analytics

What customers report

4.3
Based on 221 verified reviews
Ease of use3.1
Features & functionality3.1
Customer support3.1
Value for money3.0
Integrations3.0

What users like the most

  • Trello communicates and interacts with other apps. So, you can add external apps you already use. We found it extremely useful for connecting with Slack and Google Drive, for example.
  • Due to the automation system, Butler, some repetitive tasks are automatized. You can definitely save more time.
  • You can definitely save more time.

What users like the least

  • Trello works only online, limits the possibility to work in certain situations. To complete your tasks, you must have a good Internet connection
  • Can not add a long and detailed description, it must be short and simple. Sometimes, having it short and concise can be useful.
  • For general project management

What users say

Review Analytics of Trello

Every review is verified through Goodfirms before it's published.

4.2221 Verified Reviews
Ease of use (34 reviews)4.2
Features & functionality (34 reviews)4.1
Customer support (34 reviews)3.9
Value for money (28 reviews)4.0
Integrations (28 reviews)3.9
Review Summary
Summarized from 221 verified reviews · Updated September 2026
Trello is praised for its ease of use, visual interface, and flexibility in organizing projects and workflows with minimal training required. Users consistently highlight real-time collaboration, drag-and-drop functionality, and mobile accessibility as key strengths, along with its free pricing model. Common limitations include lack of advanced features like time tracking, Gantt charts, calendar views, and reporting capabilities, with some users noting performance issues on boards with many cards or suggesting it works best for smaller teams rather than complex enterprise projects.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of Trello
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What reviewers mention most

Lisa Richards, Nutritionist and CEO at The Candida DietVerified Review
Posted on Feb 15, 2022

“Trello is a delightful option for small-sized companies and short-term projects that need a more direct and visible workflow”

Overall rating4.0
Ease of use3.0
Features & functionality3.0
Customer support3.0
Value for money3.0
Integrations3.0

Trello is an excellent choice for small organizations like The Candida Diet that want to avoid the steep learning curve of other project management software. It is centered around the kanban design, making it very convenient and easy to use. Its kanban design offers a myriad of management features that promotes collaboration between internal and external teams. Everyone can see the progress in tasks and projects assigned to the team members, so it's a great way to facilitate cooperation to supplement individuals who are behind work. But the simplification of its management features also means that it is not compatible with big, complex projects. The free version is limited to one board. Its more advanced and personalized features are locked behind paid add-ons.

Sam Shepler, CEO at TestimonialHeroVerified Review
Posted on Feb 15, 2022

“Trello's two-way use (internal and external) made us stick to this very helpful software when we are planning our projects.”

Overall rating4.0
Ease of use3.5
Features & functionality3.5
Customer support3.5
Value for money3.0
Integrations3.0

Since we work in the creative SaaS industry sector, the best project planning software for our company is Trello. It has a simple drag and drop interface that even our most tech-challenged members got the hang of updating the board daily. It’s easy to attach any kind of file on the cards, and the ability to track changes makes quick work of the changelog. Kanban boards are visually very helpful, and since we encourage free communication with our clients, we show our work is updated in real-time on the platform. They can even comment on any of the work in progress, and step in before any more unnecessary work is done.

Lucas Travis, Founder at Inboard SkateVerified Review
Posted on Feb 15, 2022

“Trello is an excellent project management tool in terms of user friendliness and effectiveness.”

Overall rating3.5
Ease of use3.0
Features & functionality3.0
Customer support3.0
Value for money3.0
Integrations3.0

Trello has been the most trusted project management and planning tool in my company - Inboard Skate because aside from its ease of use, I can efficiently track the progress of each task assigned through the movable and customizable cards. It's user-friendly surface makes it very uncomplicated to familiarize and utilize as well.

Chris Alexakis, Co-Founder at CabinetSelectVerified Review
Posted on Feb 11, 2022

“Trello has made it easy to track progress between different teams and make sure all our tasks are aligned with our general goals.”

Overall rating3.5
Ease of use3.0
Features & functionality3.0
Customer support3.0
Value for money3.0
Integrations3.0

My company is using Trello for a year now and what makes it an ideal tool is that it's very intuitive and requires minimal training because it works just like a pinboard, where everyone assigned to different projects can comment on progress or new developments. Because of the pandemic, part of our staff works remotely and the other on-site. It's important to have tools like this that allow us to collaborate seamlessly and stay on top of different projects.

Dan Bailey, President at WikiLawn Los Angeles Lawn CareVerified Review
Posted on Aug 13, 2021

“Ability to use it on many different platforms”

Overall rating5.0

At WikiLawn Los Angeles Lawn Care, we actually use Trello for project tracking. While it's billed as a task tracking app, with a bit of organization it serves very well as a project tracking resource, too.

I'd say the best pros are the price (the pro/business version doesn't cost much), ease of use, the ability to use it on many different platforms and have it sync, and how interactive it is. Cons would be a lack of overall project view (though the calendar helps), no real project tracking metrics, and a more hands-on approach necessary than other apps.

Fred Blair, Founder at AwesomeHoopsVerified Review
Posted on Jul 27, 2021

“Visual collaboration tool for planning your project”

Overall rating4.5

This is Fred from AwesomeHoops and I have experience managing teams remotely which is always a challenge. With the current situation that we are in, I have explored different Project Tracking software and I find that Trello is the best for my needs.

Trello is a visual collaboration tool for planning your project on a task board. You can create boards, cards, and assign them to team members. I highly recommend it because it is fast and real-time. You can see the progress of critical tasks at a glance. It is also very intuitive and easy to navigate. The tasks can be quickly checked when they are completed. This is absolutely useful to remote managers like me to get a grasp of progress without having to do too many follow ups.

For my websites, I manage a team of freelance content writers and web developers. With the use of Trello, I have reduced the time I spend to distribute tasks and to track progress by about 30%. This allows me to channel my time savings to generate new ideas and find ways to improve my bottom line.

For small businesses, the free version is good enough if you have a single project. It allows up to 10 task boards and 10 MB per file attachment. If you have more complex project management requirements, the business class pricing is value for money as it allows API integrations, scheduled commands, and email notifications.

Hoffman, CEO at PrintexVerified Review
Posted on Jul 27, 2021

“Real-time updates”

Overall rating4.0

One of the project management tracking software our company uses is TRELLO. 

At Printex, we use Trello because it helps us to track our projects and also organize our teamwork. Trello basically utilizes boards, lists, and cards that can be used to manage projects in a flexible way. 

We usually assign cards to project team members and add due dates to track work by the contributor. What I like about is that it helps to keep our tasks organized by status to track progress eg Trello sends a mail to the user near the deadline to remind them about a task and when it is due, also when the task is not completed and the due date is not met, it displays “overdue” label on the card. 

Also, you can make different lists, like a list for upcoming tasks, current tasks, and done tasks, and move the cards around under them to stay more organized and up to date.

PROS:

It's free. You can just sign in and start using it.

Real-time updates.

It can be used on any size of the screen i.e. web or mobile.

Simple UI

CONS:

Not for complex tasks.

There are a limited number of labels.

Cards are limited to one project

Shreya Sharma, Supply Chain Content Strategist at StockareaVerified Review
Posted on Jul 21, 2021

“Trello has made it possible to maintain the workflow”

Overall rating4.5

At Stockarea, we use the tool Trello to assign and keep track of every project that we take up.

Trello has made it possible to maintain the workflow in the company through a virtual office in this pandemic situation.

Pros

In Trello, we are provided with utilities like boards, lists and cards that can be manipulated to assign and track projects making the team's work more comfortable.

With Trello, managers can oversee a project and individually assign tasks to specific members of the department by creating cards with task descriptions and timeframes.

Trello can also be used to set budgets and manage the expenses of a company. Cards can be used to enter the costs incurred, and limits can be fixed to maintain company budgets. Trello has helped us to have better control over our finances.

Cons

Trello has a disadvantage of relying on the internet for its functioning. Users without the internet cannot benefit from Trello as no offline facilities are available.

When the team grows and projects become more complex, managing all of the tasks over Trello becomes difficult.

John Bedford, Founder at Viva FlavorVerified Review
Posted on Jul 20, 2021

“Free for simple group organization.”

Overall rating4.0

At Viva Flavor, we run an online food and drink business. I'm supported by a small remote team, and I'd like to share my experience from the perspective of a small enterprise. As a small team with relatively simple projects to manage we track our progress using Trello.

Pros

Very easy to use. New / temporary remote team members are up and running rapidly.

Free for simple group organization.

Rapid real-time updates.

Easy to assign tasks.

Cons

Simplistic view options.

Limited integration with other applications.

Low upload file sizes outside of the most expensive plan.

Troy DeVilleVerified Review
Posted on Jul 14, 2021

“Trello has been fantastic”

Overall rating5.0

Since the pandemic we've had to change a few things. We used to rely on email and face to face chats, which is ineffective anyways.

At Core Mountaineering, for a few months we switched all projects to Trello. It's an easy intuitive system to learn and it's web-based so everyone has access.

Project goals are put on "cards" with instructions on how to complete that objective.

Once completed, the card is moved in the next section, for the next person.

So far, we have no plans on changing tools. Trello has been fantastic

Capabilities

Trello features

The full feature set, grouped by module.

Workflow Management Software

  • Access Controls
  • Business Process Automation
  • Calendar Management
  • Custom Dashboard
  • Document Management
  • Notifications & Reminders
  • Task Management
  • Workflow Configuration

Project Management Software

  • Alerts/Notifications
  • Collaboration
  • Dashboard
  • Idea Management
  • Portfolio Management
  • Project Tracking
  • Reporting and Forecasting
  • Resource Management
  • Timesheets

Task Management Software

  • Collaboration Tool
  • Document Management
  • Portfolio Management
  • Progress Tracking
  • Project Budgeting
  • Project Planning
  • Project Scheduling
  • Reporting
  • Resource Management
  • Task Management
  • Team Collaboration
  • Time Tracking

Business Management Software

  • Budgeting & Forecasting
  • Customer Management
  • Document Management
  • Financial Management
  • Inventory Management
  • Marketing Management
  • Project Management
  • Resource Management
  • Scheduling
  • Time Tracking
  • Vendor Management

Product Roadmap Software

  • Collaboration
  • Content Import/Export
  • Drag & Drop
  • Feature Management
  • Milestone Tracking
  • Prioritization
  • Requirements Management
  • Visualization
  • Workflow Management

Project Tracking Software

  • Collaboration Tools
  • Gantt Charts
  • Kanban Board
  • Milestone Tracking
  • Percent-Complete Tracking
  • Prioritization
  • Status Tracking

Resource Management Software

  • Alerts/Notifications
  • Collaboration Tools
  • Drag & Drop
  • Project Planning
  • Reports
  • Resource Scheduling
  • Search/Filter
  • Skills Tracking
  • Task Management
  • Time Tracking

Project Planning Software

  • Budget Management
  • Collaboration Tools
  • Gantt Charts
  • Kanban Board
  • Portfolio Management
  • Prioritization
  • Progress Tracking
  • Reports
  • Task Management
  • Template Management
  • Time Tracking

Remote Work Software

  • Collaboration
  • Employee Monitoring
  • File Sharing
  • Live Chat
  • Meeting Management
  • Project Management
  • Remote Access
  • Reporting & Analytics

Business Process Management Software

  • Business Rules Management
  • Collaboration
  • Process Automation
  • Process Modelling
  • Project Management
  • Reporting & Analysis
  • Workflow Management

Scrum Software

  • Collaboration Board
  • Daily Reports
  • Milestone Tracking
  • Prioritization
  • Progress Tracking
  • Release Planning
  • Sprint planning
  • Task management

Onboarding Software

  • Course Management
  • Document Management
  • Hire Portal
  • Orientation Management
  • Task Management
  • Training Management
  • WOTC & Background Checks

Plans

Trello pricing

Price Type
Month
Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription, Quote Based
Preferred Currency
USD ($)

Media

Screenshots & video

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