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Zenduty

5.0 (3 Reviews)|Write a Review|Claimed profile
United States HQFounded 2019

Deployment

Web-basediPhone/iPadAndroid

Best for

SmallMediumLarge

Overview

About Zenduty

Zenduty is a revolutionary incident management platform that gives you greater control and automation over the incident management lifecycle. Zenduty centralizes alerts, notifies the right people reliably, and enables them to collaborate and take rapid action. Zenduty allows for flexible on-call scheduling, notifications and escalation policies so teams and individuals can set their own pace and methodology for work. It connects with over 100 applications to provide a bird’s eye view over your entire system.

It provides advanced analytics so you can successfully conduct a post-mortem at every level.

At a glance

Software information

Industries served, licensing and the support Zenduty provides.

Industries

  • Banking
  • Computer-network-security
  • Computer-games
  • Computer-networking
  • Computer-software
  • Consumer-services

Licensing

  • Proprietary

Support

  • Email
  • Live Chat
  • Phone
  • 24x7 Support

Training

  • Documentation

Knowledge Base

Languages (1)
English

Review analytics

What customers report

5.0
Based on 3 verified reviews

What users say

Review Analytics of Zenduty

Every review is verified through Goodfirms before it's published.

5.03 Verified Reviews
Review Summary
Summarized from 3 verified reviews · Updated September 2026
Users consistently praise Zenduty's escalation policies and alert handling capabilities for streamlining incident response. The platform's timely notifications and alert prediction feature are highlighted as valuable for preventing critical issues. Reviewers appreciate the ability to acknowledge alerts directly from mobile notifications via SMS and calls, along with responsive customer support. The software is described as reliable and continually improving.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of Zenduty
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What reviewers mention most

Kashish GargVerified Review
Posted on Jul 9, 2019

“Zenduty Review”

Overall rating5.0
I am Kashish. I am using this software for last 3 months. I am highly satisfied with their software. I liked the escalation policy feature, of the software. It made alert handling very easy for our team. The timely notifications we received helped us prevent some really bad situations. Also, we were given access to their Alert Prediction feature, which sets Zenduty apart from other tools available in the market. Apart from all this, the general spirit of the Zenduty Customer Care seemed nice. I will recommend Zenduty to everyone.
Deepanshu Diwakar, Graduate Student at Indian Institute of Technology, RoorkeeVerified Review
Posted on Jul 9, 2019

“Best Alerting Solution”

Overall rating5.0
Great software that keeps getting better, Works as well as you could ask for. Responsive and quick. Acknowledging alerts directly from notifications (and by extension, SMS, Call on your personal mobile ) is wonderful. Kudos to the developers.
Amodh Shenoy, Intern at YellowAnt Verified Review
Posted on Jul 9, 2019

“Zenduty Software Review”

Overall rating5.0
I am using this software for last 3 months. I am highly satisfied with their software. I liked the escalation policy feature, of the software. It made alert handling very easy for our team. The timely notifications we received helped us prevent some really bad situations. Also, we were given access to their Alert Prediction feature, which sets Zenduty apart from other tools available in the market. Apart from all this, the general spirit of the Zenduty Customer Care seemed nice. I will recommend Zenduty to everyone.

The software quality is good and overall I would like to give them 5 Stars.

Capabilities

Zenduty features

The full feature set, grouped by module.

Emergency Notification Software

  • Contact Management
  • Customized Messages
  • Geo Targeting
  • Scenario Planning
  • Templates

IT Management Software

  • Audit Log
  • Capacity Management
  • Maintenance Scheduling
  • Remote Access/Control

Incident Management Software

  • Alerts/Notifications
  • Audit Trail
  • Safety Management
  • Task Management

Plans

Zenduty pricing

Free Version
No
Vendor pricing page

Works with

Integrations

Zenduty connects with the tools your team already uses.

Jira DatadogZendesk GuideGrafanaNagios XIZabbixMicrosoft TeamsNew RelicAWS CloudwatchPrometheus AlertmanagerSentryMicrosoft Azure MonitorPingdomUptime RobotGoogle Cloud Platform

Media

Screenshots & video