Microsoft Teams

United States HQFounded 2017

Deployment

Web-basediPhone/iPadAndroidWindowsMac

Best for

SmallMediumLargeFreelancer

Overview

About Microsoft Teams

Microsoft Teams is a Cloud-based application developed for business communications that helps manage chat, meet, file sharing, and more. Whether it’s chat, calls, or video, anyone can engage at any time, bringing everyone closer. Your docs, photos, videos, chat history, and meeting notes are always there, so it’s easier to work together. Set up your team’s space with all the apps you need so you can stay in just one place instead of jumping around.

At a glance

Software information

Industries served, licensing and the support Microsoft Teams provides.

Industries

  • Computer-hardware
  • Computer-networking
  • Computer-software
  • Education-management
  • Higher-education
  • Information-services

Licensing

  • Proprietary
  • Monthly Payment
  • Free trial
  • Free version

Support

  • Phone
  • 24x7 Support

Training

  • Webinar

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Webinar
  • On-Site Training
Languages (1)
English

Review analytics

What customers report

4.6
Based on 13 verified reviews
Ease of use4.6
Features & functionality4.4
Customer support4.6
Value for money4.5
Integrations5.0

What users like the most

  • Easy to integrate with different apps easily
  • Offer seamless file search and backups
  • Easy to share screen and big files instantly

What users like the least

  • Required good internet connection
  • Sometimes, it works slowly, and you get logged out of your session
  • Screen blur problem when the internet connection is slow

What users say

Review Analytics of Microsoft Teams

Every review is verified through Goodfirms before it's published.

4.613 Verified Reviews
Ease of use (5 reviews)4.6
Features & functionality (5 reviews)4.4
Customer support (5 reviews)4.6
Value for money (4 reviews)4.5
Integrations (4 reviews)5.0
Review Summary
Summarized from 13 verified reviews · Updated September 2026
Microsoft Teams is praised for its intuitive interface and ease of use, particularly once users complete onboarding. It integrates well with other Microsoft products and comes standard with Office 365 subscriptions, making it accessible to organizations already invested in the Microsoft ecosystem. Users highlight its unified communication capabilities—combining chat, video calls, and file sharing—along with reliable call quality and helpful features like screen sharing and bots. Some note the platform can feel slow or complex initially, though most find it becomes straightforward with familiarity.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of Microsoft Teams
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What reviewers mention most

David Janovic, CEO at RJ LivingVerified Review
Posted on Jul 20, 2023

“The software allows us to store our communication in one central location”

Overall rating4.0
Ease of use4.0
Features & functionality4.0
Customer support4.0

We RJ Living use Microsoft Teams for our main method of team communication. This allows us to keep all of our communication in one central location, which makes it easier to keep track of messages, share files, and be sure not to miss important updates. This is by far the biggest pro of using Teams. By centralizing our communication in Microsoft Teams rather than using multiple programs like standalone email and file-sharing apps, it makes it run far more smoothly. It’s also easier to track notifications because they’re all coming from one platform, and they can be customized to only chime for certain channels or people, so you have a bit more control over how you see and hear notifications throughout the workday.

David Walter, CEO at Electrician MentorVerified Review
Posted on Sep 7, 2022

“Microsoft Team is excellent and have helpful bots to assist with specific tasks”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations5.0

We, Electrician Mentor, use Microsoft Teams for our web conferencing needs and have done so since the onset of the pandemic. We use it at least once per week. Call quality has always been excellent, and they have helpful bots to assist with specific tasks. We like it because you can use it for video or audio calls and a chat function. Plus, it's free if you already use Microsoft 365. It also integrates well with other tools like Trello, Dropbox, and Google Drive.

Angus Chang, Co-Founder & Director at iupilonVerified Review
Posted on Sep 7, 2022

“Microsoft Teams is perfect for us because our employees work remotely”

Overall rating5.0
Ease of use4.0
Features & functionality4.0
Customer support5.0
Value for money4.0
Integrations5.0

At Iupilon, we use Microsoft Teams web conferencing software. Our company has been using Microsoft Teams for over two years. Some of our employees work remotely, and to keep in touch with them, we use it multiple times a week.

David Reid, Sales Director at VEM GroupVerified Review
Posted on Sep 5, 2022

“Microsoft teams is flexible and increased has our team productivity”

Overall rating5.0
Ease of use5.0
Features & functionality4.0
Customer support4.0
Value for money4.0
Integrations5.0

We VEM Group have used Microsoft teams for web conferencing since the pandemic hit. It has Increased concentration at work. Due to Microsoft teams, Team Productivity has increased and is much easier to implement. Plus it is a Unique Online Meeting Experience.

Alexandru Cristian IonVerified Review
Posted on Aug 12, 2022

“Teams helps me get the work done while working remotely”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations5.0
My overall experience with Microsoft Teams is a good one, enjoying all the integrations the application has.
I enjoy using it because of the screen sharing feature, sending files, being able to chat 1v1 or in chats with multiple people or teams.
I am also enjoying the app because of its stability.
Jill LiegghioVerified Review
Posted on May 5, 2021

“Solid platform for meetings and managing a remote work team”

Overall rating4.0
I started using Teams in 2019 as a place to keep shared / collaborative documents. In March of 2020, we began to fully use MS Teams for all meetings, phone calls and instant messaging, as we were required to work from home. I've found this tool has been amazing at organizing our team and bringing us together. We work better using Teams that we ever did when we worked in the office together. I'm very pleased with this software and look forward to a time where they include Air pods as a supported audio device.
Babu PillaiVerified Review
Posted on Apr 13, 2021

“Excellent Collaboration Tool”

Overall rating4.0
Microsoft Teams brings the power of exchange, calendar, chat and video all in one tool. Once implemented, most folks like in Teams rather than many different tools. Microsoft makes major improvements in the tool and have releases frequently.
Like any tool that is in the process of improvement, Teams also has week spots. It can get quite clingy and slow at times. Still I believe it has great potential for collaboration.
Quentin GoinVerified Review
Posted on Apr 1, 2021

“Communication within and outside your organization”

Overall rating5.0
Microsoft has improved Teams over the years to be a solution that is now widely used and depended upon. Using Teams is easy and straight-forward for most users. Integrating easily to other Microsoft products is beneficial even though can be cumbersome to some users. In times of remote working, Teams provides an easy way to communicate within your organization, see people's faces and/or easily share content from your screen. Voice quality has overall been very good in my experience. I would recommend this product especially if packaged with MS Office or other package offerings.
Rory CookseyVerified Review
Posted on Feb 1, 2021

“Easy to use tool!”

Overall rating5.0

At wheelhouseit.com, we use Microsoft Teams, for organizations that have adopted the Microsoft ecosystem and Microsoft Teams for collaboration they have Shifts inside of Microsoft Teams for free. It's an easy to use tool that is already included in most Microsoft subscriptions. Organizations can allow their employees to use this solution on their computer, phone, tablet etc. Team members can communicate internally, swap shifts, get manager approval all from one user friendly app that is already paid for! 

Vickie Pierre, Writer and researcher at US Insurance AgentsVerified Review
Posted on Nov 4, 2020

“It’s extremely user-friendly and dynamic.”

Overall rating4.0

At US Insurance Agents, we use Microsoft Teams. One of the biggest advantages to Microsoft Teams is its versatility. I work for a large school district that was already facing challenges in preparing our schools to face COVID-19. But in the end we were extremely successful, and that’s thanks in large part to Teams and its functionality.

As a district already invested in Office 365, we immediately turned to Teams as our “homeroom hub” when classes were moved to a virtual setting. Teams proved to be more than capable of hosting video chats that could accommodate entire classes. Teachers are able to create “Teams” in which they could add their students, and remain in constant contact with them through the program’s many collaborative tools.

This leads me to its next advantage. Teams is capable of much more than video conferencing.  Users have the ability to share and collaborate on documents, while making live edits along the way. They can also chat, enact automatic chats and calls, and keep assignments organized. As an even bigger advantage (in my opinion), Teams seamlessly integrates with Office 365. So whether you’re working in Outlook, Word, PowerPoint, or Stream, it’s all accessible under the Teams platform. 

Finally, Teams is extremely user-friendly and intuitive. As someone who never used it prior to the pandemic, it took me no time to find my way around the program and to catch on to its many functions. 

On the flip side, many will likely see Teams’ integration with Office 365 as a disadvantage. If you’re not already actively using this platform, you likely won’t experience the full effect of its capabilities. 

Capabilities

Microsoft Teams features

The full feature set, grouped by module.

Web Conferencing Software

  • Group Collaboration
  • Mobile Access
  • On-Demand Webcasting
  • Presentation Streaming
  • Presentation Tools
  • Real Time Chat
  • Record & Playback Ability
  • Screen Sharing
  • Two-Way Audio & Video
  • Video Conferencing

Team Communication Software

  • Activity/News Feed
  • Alerts/Notifications
  • Audio/Video Calls
  • Collaboration
  • File Sharing
  • Meeting Management
  • Mobile Access
  • Real-time Chat
  • Screen Sharing
  • Task Management

Video Conferencing Software

  • Auto Framing
  • File Sharing
  • HD Audio & Video
  • Mobile Access
  • Online Meetings
  • Polls & Survey
  • Presentation Streaming
  • Real Time Chat
  • Record & Playback
  • Screen Sharing
  • Verified Security

Screen Sharing Software

  • Audio/Video Conferencing
  • Collaboration Tools
  • Desktop/Browser Sharing
  • Event Scheduling
  • File Sharing
  • Live Chat/Text
  • Mobile Screen Sharing
  • Screen Capture
  • Screen Mirroring
  • Session Recording

Remote Work Software

  • Audio/Video Calls
  • Collaboration
  • File Sharing
  • Live Chat
  • Meeting Management
  • Project Management
  • Remote Access
  • Security

VoIP Software

  • Call Recording
  • Call Routing
  • Contact Management
  • Encryption
  • Interactive Voice Response
  • Messaging
  • Unified Communications

Scrum Software

  • Collaboration Board
  • Daily Reports
  • Task management

Plans

Microsoft Teams pricing

Price Type
Month
Free Version
Yes
Payment Frequency
Monthly Payment
Preferred Currency
USD ($)
Free Trial
30 Days
Standard$5 / month

Media

Screenshots & video

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