Yaniv VararuVerified Review
Posted on Jun 9, 2022
“A robust service for monitoring your servers, but UX must be improved”
New Relic helps us monitor our servers' performance. We use it mainly in 2 ways. One is by defining automatic alerts based on KPIs and stats gathered on each server, then the alerts are sent via email and also to 3rd-party apps (like Slack for example). Two is by manually going into New Relic's dashboards for real-time debugging when problems are found (going through our logs, which arrive from all of our servers).
The main problem is the UX and "over-complexity" this app is designed by - it makes day-to-day tasks more difficult than previous software I used to work with. Another issue - we invested a lot of time in customizing our logs and New Relic in order for it to work smoothly. This could have been an easier process.
The main problem is the UX and "over-complexity" this app is designed by - it makes day-to-day tasks more difficult than previous software I used to work with. Another issue - we invested a lot of time in customizing our logs and New Relic in order for it to work smoothly. This could have been an easier process.