Wordpress

United States HQFounded 2003

Deployment

Web-basediPhone/iPadAndroidWindowsMac

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Overview

About Wordpress

WordPress is a web publishing content management software used to create a beautiful website or blog. WordPress is CMS software designed for everyone, emphasizing accessibility, performance, security, and ease of use. We believe great software should work with minimum set up, so you can focus on sharing your story, product, or services freely. The basic WordPress content management system software is simple and predictable so you can easily get started. It also offers powerful features for growth and success.

WordPress contributors work around the globe and have dedicated countless hours to build a tool that democratizes publishing. WordPress is an open source CMS software that is both free and priceless.

At a glance

Software information

Industries served, licensing and the support Wordpress provides.

Industries

  • Computer-software
  • Higher-education
  • Information-technology-services
  • Marketing-advertising
  • Writing-editing

Licensing

  • Open Source
  • Monthly Payment
  • Annual Subscription

Support

  • Email
  • 24x7 Support

Training

  • Help Guides
  • Video Guides

Knowledge Base

  • Help Guides
  • Video
  • Blog
Languages (1)
English

Review analytics

What customers report

4.5
Based on 44 verified reviews

What users like the most

  • Easy to use with variety of plugins available to choose from.. . .
  • Unmatched Flexibility: From simple blogs to complex e-commerce sites, WordPress can handle them all. Its ability to adapt to diverse needs through themes and plugins is unparalleled.
  • Building a website for a Non-Profit foundation's fundraising events was made remarkably easy with WordPress, especially since it was included in my Bluehost server account WordPress provides basic theme templates that can be easily customized to fit specific website needs. It's like using a PowerPoint template where you fill in the information, and it populates the design. For advanced users familiar with CSS and HTML, WordPress allows for code customization, enabling adjustments to be made directly.

What users like the least

  • Regular updates of WordPress or plugins can be time consuming. . .
  • Performance Optimization: Ensuring a smooth website experience can require learning about caching plugins, image optimization, and server configurations.
  • One noticeable downside of my WordPress website was its speed. While I'm uncertain if it was due to the widgets and plugins, the sluggish performance was frustrating Constant theme updates sometimes resulted in issues, especially if not implemented properly. This led to plugins functioning differently or not at all on newer versions, causing inconvenience.

What users say

Review Analytics of Wordpress

Every review is verified through Goodfirms before it's published.

4.444 Verified Reviews
Ease of use (9 reviews)4.5
Features & functionality (9 reviews)4.4
Customer support (9 reviews)4.2
Value for money (3 reviews)4.6
Integrations (3 reviews)4.3
Review Summary
Summarized from 44 verified reviews · Updated September 2026
WordPress is widely praised for its ease of use, flexibility, and extensive customization options through thousands of plugins and themes, making it accessible to non-technical users. The platform scales well across various website types—from blogs to e-commerce to portfolios—and benefits from a large, active community providing support and resources. However, reviewers consistently flag security vulnerabilities as a significant concern, particularly when sites aren't regularly maintained, and note that WordPress can become complex and heavy with extensive functionality or plugin bloat.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of Wordpress
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What reviewers mention most

Audrey Strasenburgh, SEO Strategist at LogoMixVerified Review
Posted on Apr 30, 2019

“Beneficial platform”

Overall rating4.0

As an SEO Strategist of LogoMix, below is my experience of using WordPress:

 A major benefit of using WordPress is the ability to create any type of site for any type of industry thanks to its hundreds of thousands of available themes. WordPress can also support the integration of other third-party tools, such as Google Analytics, Google Search Console, Google Tag Manager, social media pixels, heatmapping tools, email marketing platforms, and more.

The downside of using WordPress is the platform's vulnerability to cyber attacks. Currently, over 20% of the world's websites were built using WordPress, which makes the CMS as an easy target for hackers and viruses. Not many website owners know how to defend their WP website from attacks. It can be as simple as downloading and activating a free security plugin or updating to the latest version of WP.

David Sanchez, CEO at Mammoth Web SolutionsVerified Review
Posted on Apr 30, 2019

“Stable basic skeleton that allows you to build and customize a website however you want”

Overall rating5.0

It is a stable basic skeleton that allows you to build and customize a website however you want. The marketing capabilities are endless!

Experience of using WordPress - Pros, Cons, and Overall

Pros: Very flexible. There are thousands of plugins that you can use to do anything. I love the page builder plugins that allow you to drag and drop a web design visually. Also, the security features are endless to prevent hackers and spammers. As a CEO of Mammoth Web Solutions, I have designed new Wordpress sites for clients (and myself) and immediately tripled organic traffic from Google overnight because Wordpress is so SEO friendly.

Cons: There is a learning curve, but if you're stuck you can always hire a Wordpress consultant to point you in the right direction.

Experience: You're only limited by your own creativity and knowledge of different tools.

Sarah Blocksidge, Web Producer at Sixth City MarketingVerified Review
Posted on Apr 30, 2019

“Most user-friendly interface”

Overall rating5.0

I have had nothing but a great experience using WordPress, we use it on our own site(Sixth City Marketing), and also recommend it for all of our website development projects. It’s the most user-friendly interface that also allows the most flexible in terms of design, development, etc. Not to mention, it’s fully customizable with a variety of plugins that even further make it easier for those who have little to no background in updating websites.

Kurt Uhlir , Chief Marketing Officer at Showcase IDXVerified Review
Posted on Apr 30, 2019

“Best choice for a content management system”

Overall rating5.0

I've been part of implementing WordPress at thousands of organizations from single-person companies to large publicly traded corporations. As Chief Marketing Officer of Showcase IDX, WordPress is always my choice for a content management system when possible. It's built for both personal use and can easily scale to handle millions of visitors per day. There are tons of free and low-cost resources for learning the platform, and anyone that can use Gmail can easily learn to update a site and add new content.

There are only two downsides that I've seen with WordPress. Some smaller companies will begin using a "budget" web host for $5 - $8 per month. While these plans can run WordPress, the server response time is consistently poor and can be hard to ever rank a website and grow the audience. With more than 55,000 plugins in the WordPress repository, choosing a poorly optimized plugin can have a negative effect on the experience too.

Lewis Thomas, Owner at HostsorterVerified Review
Posted on Apr 29, 2019

“Best platform to create an online business”

Overall rating5.0

As an owner of Hostsorter, I am writing out my experience regarding WordPress as follow:

After making WordPress websites for 9 years now and as a full-time internet marketer, I have found WordPress to be the best platform to create an online business, whether that be an e-commerce store or a travel blog.

Another advantage of using WordPress is that you can easily mold it to your websites needs and growth. What's even better is that WordPress is a completely free platform with thousands of plugins and themes at your fingertips, which at times can almost be a downside as there are so much to choose from!

Ollie Smith, CEO at ExpertSureVerified Review
Posted on Apr 29, 2019

“Fantastic platform”

Overall rating5.0

As a CEO of ExpertSure, I have built many websites and a few blogs over the last number of years and the number of advantages associated just keeps on growing - from the great content management system to creative plugins like Airi and not to mention the great load website load speed thanks to the minimal PHP design. My overall experience as you can guess has been quite positive.  It was important that I could integrate a blog into my website and have the option to turn my website into a forum down the line - all possible on this fantastic platform! 

Duke Taber, Owner at Taber's Truths PublishingVerified Review
Posted on Apr 29, 2019

“Excellent platform”

Overall rating4.5

I have been using WordPress since 2011 and currently own 3 websites using the platform. As an owner of the site: Easy Church Tech, I earn a full-time income because of WordPress. It has a higher learning curve than some website builders, but not as high as others. It gives you the versatility to build any type of website you desire, from E-commerce with Woo-Commerce, to an art portfolio with many premium themes, to a social networking website using Buddy Press or Peepso. 

Because WordPress is the largest CMS used on the internet, it is also the most targeted for hacking. However, there are some quality plugins that you can install that mitigates this risk. I personally use WordFence Security.

My experience overall with WordPress has been excellent. I am "all in" with Wordpress and have no desire to look elsewhere.

Jason Patel, Founder at TransizionVerified Review
Posted on Apr 29, 2019

“Worthwhile Investment”

Overall rating4.0

Pros: Making content changes to the website is pretty easy. From blog posts to landing page copy, a non-developer will have a smooth time making copy changes. This means you can save money on hiring technical people. It makes the entire process less stressful and less expensive, which means you can save that money on producing content and implementing improvements to the site. 

 

Cons: WordPress sites that have lots of functionality can be quite heavy, even if you watch for plug-in bloat or hire an expert developer. And since Google rankings heavily measure website speed, getting your WordPress website to work faster can be a frustrating, arduous process. Big sites with lots of pages need to constantly be streamlined, and every now and then, you need to audit website performance. This can be time-consuming. The more functionality you want on the site, the more plug-ins you need. The more plug-ins you add, the slower your site can become. This process is a headache. 

 

Overall Experience: A WordPress site is a worthwhile investment as long as you have proper support and guidance at the beginning. It's simple to create, update, and upgrade. If you want a fast site, be vigilant of plug-in bloat. As a founder of Transizion, I recommend WordPress sites to those who want light or medium functionality for their online businesses. Heavy website functionality might be some trouble for webmasters.

Jimmy McMillan, Owner at Heart Life InsuranceVerified Review
Posted on Apr 27, 2019

“WP can help you find your audience”

Overall rating5.0

I love WordPress. I'm not being dramatic when I say it has literally changed my life. Before WP, finding an audience for a very niche like subject - in my case high-risk life insurance - would have been impossible. Now, I can write about my experiences, post case studies and help educate potential clients all without knowing how to code a website. If you can type a letter, you can use WordPress. It's turned my passion - Heart Life Insurance into a business, and I can't imagine my days without it. It has made the internet exponentially more user-friendly for content creators, and if you have something to say WP can help you find your audience.

Chloe Brittain, Owner at Opal Transcription ServicesVerified Review
Posted on Apr 27, 2019

“WordPress has been pretty great”

Overall rating5.0

As the Owner of Opal Transcription Services I share my experience of using WordPress:

Pros:-

- Support for WordPress is excellent. The WordPress community is thriving, so I can always get prompt answers and support for any WordPress issues that I come across. In most cases, I can resolve the issue myself, but if not, it's easy to find developers who are comfortable working in WordPress due to its popularity.

- WordPress is completely customizable. There are millions of themes and plugins available -- not to mention page-builder tools like Thrive Architect and the Divi theme -- so the possibilities are limitless. I can make my site look and function exactly the way I want it to.

- WordPress is easy to use. This is critical for a non-developer like me.

 

Cons:-

- I don't like it when developers drop support for my favorite plugins and it breaks the functionality of my site. It doesn't happen very often, but it's a nuisance when it does.

 

Overall experience:-

My experience with WordPress has been pretty great, so I recommend it to everyone who needs to build a website, whether they're novice or advanced.

Capabilities

Wordpress features

The full feature set, grouped by module.

Website Builder Software

  • Auto Update
  • Drag & Drop
  • E-commerce Management
  • Import/Export Content
  • Landing Pages/Web Forms
  • Real Time Editing
  • Responsive Website
  • SEO Management
  • Survey Builder
  • Templates & Themes

Content Management Software

  • Analytics
  • Content Publishing
  • Customizable Templates
  • Form Builder
  • Media Management
  • Multilingual
  • SEO Management
  • Website Management

Desktop Publishing Software

  • Graphic Tools
  • Layout Tools
  • Professional Publishing
  • Sharing
  • Templates
  • Text Tools

Blog Software

  • Analytics & Insights
  • Collaborative Writing
  • Commenting System
  • Performance Tracking
  • Post Management
  • Sharing & Distribution
  • Search & Discovery
  • User Management
  • WYSIWYG Editor

Statistical Analysis Software

  • Compliance Tracking
  • Data Management
  • Statistical Process Control
  • Statistical Simulation

Web Analytics Software

  • Conversion Tracking
  • Dashboard
  • Multiple Site Management
  • Pageview Tracking
  • Referral Source Tracking
  • Time on Site Tracking
  • User Interaction Tracking

Product Configurator Software

  • CRM Integration
  • eCommerce Integration
  • Inventory Management

Web Design Software

  • Content Management
  • Customization
  • Drag & Drop
  • Design Templates
  • Layout Management

Plans

Wordpress pricing

Price Type
Year
Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription

Media

Screenshots & video

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