Wordpress

United States HQFounded 2003

Deployment

Web-basediPhone/iPadAndroidWindowsMac

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Overview

About Wordpress

WordPress is a web publishing content management software used to create a beautiful website or blog. WordPress is CMS software designed for everyone, emphasizing accessibility, performance, security, and ease of use. We believe great software should work with minimum set up, so you can focus on sharing your story, product, or services freely. The basic WordPress content management system software is simple and predictable so you can easily get started. It also offers powerful features for growth and success.

WordPress contributors work around the globe and have dedicated countless hours to build a tool that democratizes publishing. WordPress is an open source CMS software that is both free and priceless.

At a glance

Software information

Industries served, licensing and the support Wordpress provides.

Industries

  • Computer-software
  • Higher-education
  • Information-technology-services
  • Marketing-advertising
  • Writing-editing

Licensing

  • Open Source
  • Monthly Payment
  • Annual Subscription

Support

  • Email
  • 24x7 Support

Training

  • Help Guides
  • Video Guides

Knowledge Base

  • Help Guides
  • Video
  • Blog
Languages (1)
English

Review analytics

What customers report

4.5
Based on 44 verified reviews

What users like the most

  • Easy to use with variety of plugins available to choose from.. . .
  • Unmatched Flexibility: From simple blogs to complex e-commerce sites, WordPress can handle them all. Its ability to adapt to diverse needs through themes and plugins is unparalleled.
  • Building a website for a Non-Profit foundation's fundraising events was made remarkably easy with WordPress, especially since it was included in my Bluehost server account WordPress provides basic theme templates that can be easily customized to fit specific website needs. It's like using a PowerPoint template where you fill in the information, and it populates the design. For advanced users familiar with CSS and HTML, WordPress allows for code customization, enabling adjustments to be made directly.

What users like the least

  • Regular updates of WordPress or plugins can be time consuming. . .
  • Performance Optimization: Ensuring a smooth website experience can require learning about caching plugins, image optimization, and server configurations.
  • One noticeable downside of my WordPress website was its speed. While I'm uncertain if it was due to the widgets and plugins, the sluggish performance was frustrating Constant theme updates sometimes resulted in issues, especially if not implemented properly. This led to plugins functioning differently or not at all on newer versions, causing inconvenience.

What users say

Review Analytics of Wordpress

Every review is verified through Goodfirms before it's published.

4.444 Verified Reviews
Ease of use (9 reviews)4.5
Features & functionality (9 reviews)4.4
Customer support (9 reviews)4.2
Value for money (3 reviews)4.6
Integrations (3 reviews)4.3
Review Summary
Summarized from 44 verified reviews · Updated September 2026
WordPress is widely praised for its ease of use, flexibility, and extensive customization options through thousands of plugins and themes, making it accessible to non-technical users. The platform scales well across various website types—from blogs to e-commerce to portfolios—and benefits from a large, active community providing support and resources. However, reviewers consistently flag security vulnerabilities as a significant concern, particularly when sites aren't regularly maintained, and note that WordPress can become complex and heavy with extensive functionality or plugin bloat.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of Wordpress
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What reviewers mention most

Nathaniel Piccini , Marketing and Communications Coordinator at Data Science DojoVerified Review
Posted on Apr 27, 2019

“Best pro is that it’s so customizable”

Overall rating4.0

I’m a recent Marketing graduate from Montana State University and Marketing and Communications Coordinator at Data Science Dojo, but I’ve been using WordPress for about a year and a half. The best pro is that it’s so customizable (open source). You can download plugins and do just about anything you want. You do not have to be a web developer to use WordPress, but it helps to have some HTML experience. The biggest con is that WordPress is kind of difficult to get used to. You can say that about any new software, but I felt lost for about 2 weeks when I first started using WordPress. Once you get used to how everything works it becomes pretty intuitive. Plus there are lots of helpful videos out there if you are confused about how to do something.

Brian Jensen, CEO at Congruent DigitalVerified Review
Posted on Apr 27, 2019

“Loving the functionalities”

Overall rating4.0

We've been using WordPress for the last decade and have loved watching it evolve. WordPress is always our first choice at Congruent Digital for all new website development projects.

Pros are definitely its functionality, user friendless, and ability to be fully customized.

Cons are potential security issues due to a site not being properly maintained.

Rajnish Rajpal, Founder & CEO at iBrand Strategy Services LLPVerified Review
Posted on Apr 23, 2019

“According to me it's the best software”

Overall rating4.0

As Founder & CEO of iBrand Strategy Services LLP, here are my thoughts regarding WordPress.

Pros:

Easy to Manage:- Anyone can manage WordPress with basic familiarisation. One doesn't need to have coding or technical expertise to manage it.

Flexible:- Wordpress can be used for blog writing/e-commerce/running full-scale website. Worldwide around 27% of websites run on WordPress and WordPress has 58% market share in the Content Management System. Flexibility is One of the many reasons why so many websites are on WordPress.

Look & Feel:- For WordPress, there are hundred's of themes available for free which help you create a different look and feel for your websites. This goes a long way in adapting to current brand identity for a business or individual.

Plugins:- Plugins in WordPress help extending website and making it dynamic in nature. You have plugins for everything from social share, Contact Forms, Shopping Cart, Payment Gateway Integration and what not. Given the preference for WordPress, there is also a huge number of paid options that one can use for specific applications and specific businesses.

Mobile Responsive:- Google has moved to Mobile first indexing and WordPress websites benefit from being mobile responsive. This helps in website rankings as well

Built-in Blog:- WordPress has a built-in blog giving users the ability to publish content within the same website.

Community Support:- WordPress has a very large community and that comes in handy when one faces technical issues/problems. 

 

Cons:

Page Speed:- Google has become very particular about page speed when providing rankings. Given the bulky Wordpress Content Management System, attaining Mobile Speeds of 75+(Google's recommendation) has become a big task. Also given that Google focuses on Mobile First Indexing, high Desktop scores amount to nothing unless you can bring the page speed up. Most of the websites are struggling today with this problem. All the plugins that guaranteed good page speeds are of the earlier era before Google turned to Mobile First Indexing. So even these plugins fail to get your speed beyond 50 on Mobile.

Drag and Drop Builder:- WordPress didn't have a drag and drop page builder and recently introduced Gutenberg Page Editor that provides VERY BASIC page editing options. This often limits the ability to customize look and feel of the website. Page builders like WpBakery and Elementor created a business out of this empty space.

Security:- WordPress being an Open-source platform is often prone to hacking and security threats. 

Customization required coding:- Customizing even as basic as look and feel in WordPress Requires basic understanding of HTML and CSS. If you are using paid themes, theme support may be able to help you there. But even when theme Support provides you with the code to be used, one needs to have a technical understanding of where to insert the code and what to do when it doesn't work. If the coding requires tweaking advance functionalities, you definitely want a website developer on your side.

Updations:- Let us say, you got a WordPress website developed through a developer thinking that it is easier to manage and publish content and that you can, later on, save money by not having to maintain the services fo website developer. In WordPress, this again can be problematic. WordPress, themes, and Plugins often keep coming up with updates, which at times can result in website functionalities getting impacted. This would again require an understanding of how to reverse the update or a developer to maintain the website while being fully updated. Also, with every update done on WordPress whatever page speed optimization you may have done, goes out of the window as all the bulky code comes back on the website.

Aditya JoshiVerified Review
Posted on Dec 22, 2018

“Quick and Light to work”

Overall rating3.0

Pros: Easy reminders and scalable.

Cons: Security and Optimization issues.

Capabilities

Wordpress features

The full feature set, grouped by module.

Website Builder Software

  • Auto Update
  • Drag & Drop
  • E-commerce Management
  • Import/Export Content
  • Landing Pages/Web Forms
  • Real Time Editing
  • Responsive Website
  • SEO Management
  • Survey Builder
  • Templates & Themes

Content Management Software

  • Analytics
  • Content Publishing
  • Customizable Templates
  • Form Builder
  • Media Management
  • Multilingual
  • SEO Management
  • Website Management

Desktop Publishing Software

  • Graphic Tools
  • Layout Tools
  • Professional Publishing
  • Sharing
  • Templates
  • Text Tools

Blog Software

  • Analytics & Insights
  • Collaborative Writing
  • Commenting System
  • Performance Tracking
  • Post Management
  • Sharing & Distribution
  • Search & Discovery
  • User Management
  • WYSIWYG Editor

Statistical Analysis Software

  • Compliance Tracking
  • Data Management
  • Statistical Process Control
  • Statistical Simulation

Web Analytics Software

  • Conversion Tracking
  • Dashboard
  • Multiple Site Management
  • Pageview Tracking
  • Referral Source Tracking
  • Time on Site Tracking
  • User Interaction Tracking

Product Configurator Software

  • CRM Integration
  • eCommerce Integration
  • Inventory Management

Web Design Software

  • Content Management
  • Customization
  • Drag & Drop
  • Design Templates
  • Layout Management

Plans

Wordpress pricing

Price Type
Year
Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription

Media

Screenshots & video

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