As a Digital Marketer of CS Team, here are my opinions regarding WordPress:
Wordpress is surely one of the most popular CMS currently present because is free, simple to use and adaptable to various needs and devices. Wordpress is also adapted for all the search engine (Google, Bing, Yahoo…) and has a lot of functions to improve the SEO.
But it lacks some things: for example, since the introduction of GDPR, if you want to create a blog in the European zone or that interact with it you have to download a plug-in for GDPR, plug-in that is not already present at the beginning.
Also, by its very nature of free software, some of the features are locked, and you have to pay for them, because the features locked are often more attractive of the free ones, and this could bring potential users to address to other CMS.
Moreover, the menu might be sometimes hard to understand, especially for beginners, and some features aren’t very clear.
In the end, the overall experience is positive, even if there might be some confusion with some features.