Intuit Mailchimp

United States HQFounded 2001

Deployment

Web-basediPhone/iPadAndroidWindowsMac

Best for

SmallMediumLargeFreelancer

Overview

About Intuit Mailchimp

Turn clustomers into customers. Personalize every email for every customer using real-time behavioral data and automated triggers with Intuit Mailchimp, the #1 email marketing and automation platform. It helps businesses of all sizes find their audience, engage their customers, and build their brand. Mailchimp's CRM features allow businesses to get to know their audience and find new ways to market to them. The audience dashboard shows businesses pre-built segments, such as top locations, recent sources of growth, common tags, and even customer lifetime value (CLV).

At a glance

Software information

Industries served, licensing and the support Intuit Mailchimp provides.

Industries

  • Computer-software
  • Gambling-casinos
  • Information-technology-services
  • Marketing-advertising
  • Market-research
  • Telecommunications

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Quote Based
  • Free version

Support

  • Email
  • Phone
  • 24x7 Support

Training

  • Webinar

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Case Studies
  • Whitepapers
  • On-Site Training
Languages (1)
English

Review analytics

What customers report

4.3
Based on 176 verified reviews

What users like the most

  • Very slick, reliable and intuitive.
  • Provides me with everything I need for my email system.
  • No prior knowledge about it to be able to use it.

What users like the least

  • Some pretty important features are not yet there like image resizing.
  • Some of the templates look a bit dated, but overall they are of excellent quality.
  • One drawback i have encountered with Mailchimp is its pricing structure, especially when the subscriber list grows.

What users say

Review Analytics of Intuit Mailchimp

Every review is verified through Goodfirms before it's published.

4.3176 Verified Reviews
Ease of use (5 reviews)4.8
Features & functionality (5 reviews)4.8
Customer support (5 reviews)4.8
Value for money (2 reviews)4.5
Integrations (2 reviews)4.5
Review Summary
Summarized from 176 verified reviews · Updated September 2026
Intuit Mailchimp is widely praised for its ease of use and affordability, making it particularly popular with small businesses and beginners. Users consistently highlight the intuitive drag-and-drop editor, template variety, automation features, and strong email deliverability. However, reviewers note limitations as businesses scale, including constraints on advanced segmentation, complex automation workflows, and higher costs with larger subscriber lists. Customer support quality and some UX elements are cited as areas for improvement.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of Intuit Mailchimp
Sort ByWrite a Review

What reviewers mention most

Kathy Vaské MBA, Digital Marketing Strategist | Sales & Marketing Operations | Virtual CMO for Small Businesses at Vaské Marketing GroupVerified Review
Posted on Dec 18, 2019

“Good for Email Design, Poor for List Managment”

Overall rating3.0

My clients and I find Mailchimp list management to be non-intuitive. When you upload a "list" for a specific campaign, you don't realize you are duplicating contacts in Mailchimp. If you have "[email protected]" already in your Mailchimp because you sent her something two months ago, and now you decide to send her a new email along with others, so you upload your "campaign list" with her email in it, you will now have two contact records for [email protected]. Confusing to say the least.

Maciej Bembenista, Javascript Developer at RampVerified Review
Posted on Dec 17, 2019

“A great one-stop shop for marketing”

Overall rating5.0
Ram Khatake, COO at LeoMetric TechnologyVerified Review
Posted on Dec 17, 2019

“It is a must have for a marketing team”

Overall rating5.0
Sherm Stevens, Creative Marketing Genius, Creative Marketing Genius | Small Business Marketing Expert at invision studios llcVerified Review
Posted on Dec 16, 2019

“Very Solid Product, Always Improving”

Overall rating5.0

I've been using MailChimp for the better part of ten years? It's been a long time. I initially started using it because it was free but quickly signed up for a paid account to be able to send more emails and maintain a larger list. I also use MC for email marketing for my clients. It's one of the best tools to send out mass emails to your list, and doesn't restrict being able to import a large list quickly. I also like that it ties in nicely with WordPress websites in giving us the ability to capture subscribers easily. All in all a great product. I'll continue using it for a long time.

Mark Rueckert, Account Manager at ElemerceVerified Review
Posted on Dec 13, 2019

“Great Product”

Overall rating5.0
It is easy to use, has great designs, and is super customizable. This has everything you'd need for email marketing!
Tomasz Mieczkowski, Senior Web Developer at Stage 32Verified Review
Posted on Dec 12, 2019

“My go-to newsletter platform”

Overall rating5.0

With a very powerful API and a fantastic design platform, Mailchimp is my main choice for sending out newsletters. I have adapted it in multiple systems, some with over 500k subscribers, and Mailchimp is the only platform that was able to serve this type of audience within a reasonable time difference, while other platforms out there might need a full day to process such request. If you are planning to grow your audience, don't get stuck with something that won't scale. Mailchimp is the way to go.

Sebastian Hovv, Director at SEO 101Verified Review
Posted on Dec 12, 2019

“Complex and not so good”

Overall rating2.0
Lucas Laurent, Publicis Commerce Leader at Publicis GroupeVerified Review
Posted on Dec 10, 2019

“The best Freemium for mailing”

Overall rating4.0

Mailchimp have a solid platform that solves your basic problems with mailing, integrated partners, mailing customization and a great server that make your personal mails look bad. For advance techniques in mailing it's a little harder to use, and i prefer to use another solution focused on my problem. Overall it´s a great tool for short/mid mailing lists.

Saad Sufian, Lead Web Designer/Funnel Marketer/Project Manager at CreatiVision AgencyVerified Review
Posted on Dec 9, 2019

“Send out collection of emails in one go”

Overall rating4.0
John Ostler, Co-founder at Eight Bit StudiosVerified Review
Posted on Dec 5, 2019

“Pretty good, the tool just works”

Overall rating5.0

Pros: Easy to integrate, easy to build templates

Cons: It's limited to email pretty much and it's hard to get the analytics out

Capabilities

Intuit Mailchimp features

The full feature set, grouped by module.

CRM Software

  • Calendar & Task
  • Contact Management
  • Collaboration Tools
  • Custom Dashboard
  • Email Integration
  • Forecasting & Analytics
  • Mobile Access
  • Pipeline Management
  • Reporting
  • Sales Automation
  • Workflow Automation

Marketing Automation Software

  • A/B Testing
  • Analytics/ROI Tracking
  • Campaign Management
  • Customizable CTAs
  • Email Marketing
  • Google AdWords Visibility
  • Sales Intelligence
  • Search Marketing
  • Segmentation and Targeting
  • Social Marketing

Email Marketing Software

  • A/B Testing
  • Auto-Responders
  • CAN SPAM Compliance
  • Customer Surveys
  • Drip Campaigns
  • Dynamic Content
  • Event Triggered Email
  • Image Library
  • Landing Pages/Web Forms
  • Mailing List Management
  • Subscriber Management

Social Media Marketing Software

  • Boosting
  • Campaign Management
  • Content Curation
  • Engagement
  • Multi-Account Management
  • Social Analytics

Social Media Management Software

  • Brand Tracking
  • Collaboration
  • Customer Engagement
  • Multi-Account Management
  • Social Media Monitoring

Email Management Software

  • Antivirus
  • Multiple Accounts
  • Routing
  • Whitelisting/Blacklisting

Survey Software

  • Analysis Tools
  • Automated Responses
  • Campaign Management
  • Email Marketing
  • Question Library
  • Skip Logic
  • Supports Multimedia
  • Survey Design

Web Analytics Software

  • Dashboard
  • Keyword Tracking
  • Multiple Site Management

E-Commerce Software

  • CRM
  • Email Marketing
  • Mobile Access
  • Reporting & Analytics

Plans

Intuit Mailchimp pricing

Price Type
Year
Free Version
Yes
Payment Frequency
Monthly Payment, Annual Subscription, Quote Based
Preferred Currency
USD ($)
Standard$25 / month

Works with

Integrations

Intuit Mailchimp connects with the tools your team already uses.

Media

Screenshots & video

This profile is not fully claimed

Do you own or represent Intuit Mailchimp? Verify your business email to claim and manage this Goodfirms profile.

Request claim