Deployment
Best for
Overview
Turn clustomers into customers. Personalize every email for every customer using real-time behavioral data and automated triggers with Intuit Mailchimp, the #1 email marketing and automation platform. It helps businesses of all sizes find their audience, engage their customers, and build their brand. Mailchimp's CRM features allow businesses to get to know their audience and find new ways to market to them. The audience dashboard shows businesses pre-built segments, such as top locations, recent sources of growth, common tags, and even customer lifetime value (CLV).
At a glance
Industries served, licensing and the support Intuit Mailchimp provides.
Review analytics
What users say
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What reviewers mention most
“Fantastic program that keeps improving”
Mail Chimp has been the industry leader for several years now and their product just keeps improving. If you have a small to medium sized database Mail Chimp is the best option.
“Great Marketing Tool”
“Overall Experience: Fine”
Pros: Everything is ok
Cons: Too many updates if the interface, have to learn it every time
“Overall Experience: Good”
“Average Experience”
Pros: Free
Cons: Hard to learn
“Best Marketing Automation Software”
“Favorite tool till now”
Pros: Free for a couple of malis. Easy to edit.
Cons: N/A
“BRILLIANT SERVICE”
“Way too expensive and support is severly lacking”
I used to love Mailchimp. Then they continued to raise prices and charge based on number of contacts, not on emails sent. You spend more time managing contact numbers than being able to focus on Marketing. My final straw was when my development team accidentally uploaded 80,000 contacts which they immediately deleted. Mailchimp tried charging me $650 which I refused to pay. Since I wouldn't pay I couldnt get anyone in Support to respond and only got a response after posting on LinkedIn and Twitter. After 1.5 weeks of being down without being able to email my customers their response was they would give me a credit of $300. By this time I found someone new. They are super easy to use, integrate with other systems and charge based on emails sent not contacts stored. Mailchimp used to care about small businesses now they only care about revenue.
“Poor Experience”
Pros: Cheap
Cons: Lack of Automation, Shuts you down every so often.
Capabilities
The full feature set, grouped by module.
Plans
Works with
Intuit Mailchimp connects with the tools your team already uses.
Media
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