Luigis Box

4.9 (32 Reviews)|Write a Review|Claimed profile
Slovakia HQFounded 2016

Deployment

Best for

SmallMedium

Overview

About Luigis Box

Luigi’s Box is an e-commerce product search and discovery solution that improves engagement and conversions. The solution regularly wins awards, such as the “easiest to use” solution. It offers advanced features and analytics that help businesses improve conversions and sales in any industry. The collaborations include brands like Notino, Under Armour, Škoda, Nespresso, O2, Dr.Max and many others.

You can choose from Luigi's Box products:

Search and Autocomplete
Recommender
Product Listing
Shopping Assistant
Conversational Agent
Analytics

Discover success stories on our website
https://www.luigisbox.com/case-study/

Integration is simple — just insert our script into your site's header.

For advanced needs, we have multiple implementation options and a dedicated support team. With no impact on your site's functionality, Luigi's Box optimizes search and recommendations.

Enhance your revenue and become a market leader with us.

At a glance

Software information

Industries served, licensing and the support Luigis Box provides.

Industries

  • Apparel-fashion
  • Automotive
  • Commercial-real-estate
  • Computer-games
  • Computer-hardware
  • Computer-software

Licensing

  • Proprietary
  • Monthly Payment
  • Free trial

Support

  • Email
  • Live Chat
  • Support daysMondayTuesdayWednesdayThursdayFridaySupport time09:00 to 17:00 (ECT)

Training

  • Webinar
  • In-person
  • Documentation
Languages (33)
AlbanianBelarusianBosnianBulgarianCatalanCzechDanishDutchEnglishFinnishFrenchGalicianGermanGreekIcelandicIrishItalianLatvianLithuanianMacedonianNorwegianPolishPortugueseRomanianRussianScots-gaelicSerbianSlovakSlovenianSpanishSwedishTurkishUkrainian

Review analytics

What customers report

4.9
Based on 32 verified reviews
Ease of use4.9
Features & functionality5.0
Customer support5.0

What users like the most

  • Quick search, easy-to-use management interface, and effective recommendations.
  • The ease of imlementaion is superb. Our team on content really like the application where they have a broad variety of adjustments. Also like the growth of results with searches.
  • What I liked most was how quickly and accurately Luigisbox can find products based on a search keyword or phrase. Its ability to offer relevant results improves user experience and increases conversion.

What users like the least

  • Flawless.
  • Really none. If there is any problem, they solve it quickly without any hassle. Their efficiency and dedication ensure smooth operations at all times.
  • To be honest, I don't have many negative things to say about Luigisbox. Most of the functions and features are fine for me and I haven't noticed any major issues.

What users say

Review Analytics of Luigis Box

Every review is verified through Goodfirms before it's published.

4.932 Verified Reviews
Ease of use4.8
Features & functionality4.9
Customer support4.9
Review Summary
Summarized from 32 verified reviews · Updated September 2026
Luigis Box is an AI-powered search and product recommendation tool designed for e-commerce sites. Users consistently report improved search functionality, increased conversion rates, and better customer behavior insights through its analytics dashboard. The platform offers customizable features and handles synonyms and typos well, though mastering advanced options requires time and some have noted higher costs for smaller businesses. Customer support is frequently praised as responsive and helpful, with seamless integrations across e-commerce platforms.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of Luigis Box
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What reviewers mention most

Tomas Glonek, Manager at IBO s.r.o.Verified Review
Posted on Jun 20, 2024

“Excellent solution that our entire company praises”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
It provides our customers with relevant results when searching for products even when entering synonyms. It brought an increase in conversions and turnover to our company.
Zoltan Szabo, Shopmanagement Teamleader at Berlin Brands Group a.s.Verified Review
Posted on Jun 6, 2024

“Excellent search engine”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
We tried to increase the conversion rate from search, because we only used simple search, which did not help customers find what they were looking for. That is why we decided to implement Luigi's Box that significantly increased the conversion rate. We can push our products in campaigns better using Luigi's Box and constantly optimize results.
Milan Fafek, 💻 SEO > 📲 UX > 🔗 linkbuilding > ⌨️ HTML > 🟥 CSS > 🔜 JavaScript at MIlan FafekVerified Review
Posted on Jun 3, 2024

“Search field optimization”

Overall rating5.0
Ease of use4.0
Features & functionality5.0
Customer support5.0
I rate the experience with the add-on positively and it definitely has its added value for e-commerce. It pays off for e-shops with a higher turnover.
Miloš Buček, Obchodný riaditeľ at HomeSystem s.r.o.Verified Review
Posted on May 30, 2024

“Great search tool for eshop”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Luigi's box adds great value to search box on eshop. It can be customised to last bit and by using fixit rules we can show results for each query as we wish. So we can show blog posts when someone is looking for a product, we can redirect search results of lets say brand name to a brand subsite... It is really good at this.
It as well give us good insights to what is happening in search, which helps a lot in understandind our clients.
Igor Kuterka, Head of Marketing, Project manager at iFix s.r.o.Verified Review
Posted on May 28, 2024

“Review after 2 years of using Luigi's Box in mobile spare parts eccom. industry”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
I had an overall positive experience with this product. It performs well and meets my expectations. The features are useful, and the quality is reliable. While there is a bit of a learning curve with some of the advanced options, the benefits outweigh this minor challenge. The customer support team is helpful and responsive, making the process smoother. I am satisfied with my purchase and would recommend this product to others.
Patrik Gasper, IT Support at WilsondoVerified Review
Posted on May 28, 2024

“Luigi box is a user friendly tool”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Luigi Box provides valuable insights into what customers are currently interested in, the latest trends, and the categories they search for most frequently. Its seamless integration with Shoptet simplifies the setup process. While it does require some time to learn and utilize effectively, the depth and breadth of its features make it an invaluable tool. The complexity and capabilities of Luigi Box are particularly impressive, offering detailed analytics that significantly enhance our understanding of customer behavior.
Monika Šuchterová, Content Specialist at FixServisVerified Review
Posted on May 28, 2024

“Increasing customer satisfaction with Luigi's Box”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
A simple and very important application for the growth of e-shops.

Significantly improved search with Autocomplete.

Setting synonyms for different product names = 1 same product.

Thanks to the implementation of Luigi's Box, we understand more about customer behaviour.

Liugi´s Box team is always willing to help.
Vladimír Gonzor, B2B/Ecommerce manager at Ifix sroVerified Review
Posted on May 22, 2024

“"A necessary service if you want to take your e-shop to a higher level"”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
- A necessary service if you want to take your e-shop to a higher level

- Simple yet very useful dashboard

- Customer activity tracking

- List of the most searched terms (thanks to this we list our products more efficiently)

- Possibility to set synonyms. Different names but in the end one specific product that the customer needs to find

- Tym Luigis helpful in implementing even non-standard requirements :)

- A daily necessity for our customers. Since implementation, conversions have increased by tens of percent.
AnonymousVerified Review
Posted on May 6, 2024

“Luigi's Box finds”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
The search absolutely did not work for us. We have thousands of products and we needed to add relevant products to the carousells for all of them. Luigi's Box solved our search and recommended products - carousells. Our products is really diverse. Everything cannot be done automatically and manual intervention is required. This will be resolved by technical support within 4 hours.

Customized solutions for each customer. Small and large companies. I recommend Luigi's Box in search results. In the results, you can set what should actually be displayed for the orders (parameters, attributes, tags...). It's nice because they work based on feeds or API connections. All you have to do is put the script on the website and the sale can start :)

I watched and Luigi started connecting his project with box solutions, for example Shoptet. It's interesting how fast e grows.
I look forward to seeing if he plans to involve AI.
Marek Zverbík, IT Product Manager v spoločnosti Factcool.com at FC ecom s.r.o.Verified Review
Posted on Apr 19, 2024

“Great product”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
My experience with Luigisbox was very positive. I've been using it on my site for some time now and I'm very happy with its performance and reliability.

Capabilities

Luigis Box features

The full feature set, grouped by module.

E-Commerce

  • Catalog Management
  • Inventory Management
  • Multi-Store Management
  • Multi-Channel Management
  • Order Management
  • Promotion Management
  • Reporting & Analytics
  • Returns Management
  • Review Management
  • SEO Management

Plans

Luigis Box pricing

Free Version
No
Payment Frequency
Monthly Payment
Preferred Currency
EUR (€)
Free Trial
30 Days
Fair & Flexible – price depends on your website usage and catalog size.

Works with

Integrations

Luigis Box connects with the tools your team already uses.

Media

Screenshots & video