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Luigis Box

4.9 (32 Reviews)|Write a Review|Claimed profile
Slovakia HQFounded 2016

Deployment

Web-based

Best for

SmallMedium

Overview

About Luigis Box

Luigi’s Box is an e-commerce product search and discovery solution that improves engagement and conversions. The solution regularly wins awards, such as the “easiest to use” solution. It offers advanced features and analytics that help businesses improve conversions and sales in any industry. The collaborations include brands like Notino, Under Armour, Škoda, Nespresso, O2, Dr.Max and many others.

You can choose from Luigi's Box products:

Search and Autocomplete
Recommender
Product Listing
Shopping Assistant
Conversational Agent
Analytics

Discover success stories on our website
https://www.luigisbox.com/case-study/

Integration is simple — just insert our script into your site's header.

For advanced needs, we have multiple implementation options and a dedicated support team. With no impact on your site's functionality, Luigi's Box optimizes search and recommendations.

Enhance your revenue and become a market leader with us.

At a glance

Software information

Industries served, licensing and the support Luigis Box provides.

Industries

  • Apparel-fashion
  • Automotive
  • Commercial-real-estate
  • Computer-games
  • Computer-hardware
  • Computer-software

Licensing

  • Proprietary
  • Monthly Payment
  • Free trial

Support

  • Email
  • Live Chat
  • Support daysMondayTuesdayWednesdayThursdayFridaySupport time09:00 to 17:00 (ECT)

Training

  • Webinar
  • In-person
  • Documentation

Knowledge Base

Languages (33)
AlbanianBelarusianBosnianBulgarianCatalanCzechDanishDutchEnglishFinnishFrenchGalicianGermanGreekIcelandicIrishItalianLatvianLithuanianMacedonianNorwegianPolishPortugueseRomanianRussianScots-gaelicSerbianSlovakSlovenianSpanishSwedishTurkishUkrainian

Review analytics

What customers report

4.9
Based on 32 verified reviews
Ease of use4.7
Features & functionality4.9
Customer support5.0

What users like the most

  • Quick search, easy-to-use management interface, and effective recommendations.
  • The ease of imlementaion is superb. Our team on content really like the application where they have a broad variety of adjustments. Also like the growth of results with searches.
  • What I liked most was how quickly and accurately Luigisbox can find products based on a search keyword or phrase. Its ability to offer relevant results improves user experience and increases conversion.

What users like the least

  • Flawless.
  • Really none. If there is any problem, they solve it quickly without any hassle. Their efficiency and dedication ensure smooth operations at all times.
  • To be honest, I don't have many negative things to say about Luigisbox. Most of the functions and features are fine for me and I haven't noticed any major issues.

What users say

Review Analytics of Luigis Box

Every review is verified through Goodfirms before it's published.

4.932 Verified Reviews
Ease of use4.8
Features & functionality4.9
Customer support4.9
Review Summary
Summarized from 32 verified reviews · Updated September 2026
Luigis Box is an AI-powered search and product recommendation tool designed for e-commerce sites. Users consistently report improved search functionality, increased conversion rates, and better customer behavior insights through its analytics dashboard. The platform offers customizable features and handles synonyms and typos well, though mastering advanced options requires time and some have noted higher costs for smaller businesses. Customer support is frequently praised as responsive and helpful, with seamless integrations across e-commerce platforms.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of Luigis Box
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What reviewers mention most

Nikoleta Halova, Eshop manager at ActivelifeVerified Review
Posted on Oct 8, 2024

“Making Luigis work easier”

Overall rating5.0
Ease of use4.0
Features & functionality5.0
Customer support5.0
It has enhanced our product visibility through effective category displays and top product recommendations. The keyword management is straightforward and has helped us fine-tune search results, leading to better customer engagement.
AnonymousVerified Review
Posted on Oct 8, 2024

“Great search engine and recommender”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Default search engine on Shoptet is not good, it cannot resolve problems with typos or synonyms -Luigi´s Box can. It also reccomend products to our visitors.
Neeraj AroraVerified Review
Posted on Oct 8, 2024

“Very good app for AI search on Shopify Store”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Luigi's AI search functionality helps customers find what they need quickly, improving conversion rates. The AI-driven product recommendations are incredibly effective, leading to increased sales. A valuable tool for any online store owner looking to optimize their shop.
AnonymousVerified Review
Posted on Oct 8, 2024

“Unlocking Seamless Navigation and Increased Conversions: Our Experience with Luigi’s Box for Search”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
My overall experience using Luigi’s Box has been excellent. The integration was seamless, and the Smart Search feature significantly enhances the user experience by providing relevant results. The analytics dashboard offers valuable insights into user behavior, helping us optimize our strategy. Customer support has also been responsive and helpful.
Miroslav Stračár, Business Development Manager & Project Manager at FC ecom, s.r.o.Verified Review
Posted on Oct 8, 2024

“Gain an advantage by enhancing the customer experience”

Overall rating5.0
Ease of use4.0
Features & functionality5.0
Customer support5.0
The features we value most are Luigi's Box's advanced search functionality and personalized recommendations. These tools have great improved on our customers experience. They are allowing them to quickly discover relevant products to their preferences.

Additionally, our communication with the Luigi's Box team has been smooth and efficient.
AnonymousVerified Review
Posted on Aug 21, 2024

“Game changed in e-commerce search”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Luigi's Box has exceeded our expectations in every aspect. It has become an indispensable tool for our e-commerce business, driving growth and efficiency. I wholeheartedly recommend Luigi's Box to any online retailer looking to elevate their search and recommendation capabilities to the next level.
Veronika Fialová, E-shop manager at Izomat stavebniny s.r.o.Verified Review
Posted on Jul 15, 2024

“Luigis Box is a great business partner”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
In our previous e-shop solution, we had a very low level of search, practically customers could not find what they needed. We were looking for a tool that would help us with relevant searches and at the same time allow us to customize some of the more advanced functionalities exactly according to our current needs. Luigi's Box helps us to discover how the customer thinks, how he navigates our e-shop and what we can try to do to get him to buy. We lacked the evaluation of these activities before this and I don't know how we could have functioned without it.
Ondřej Štarman, Product Owner at Komerční banka, a.s.Verified Review
Posted on Jul 9, 2024

“onsite search optrimization”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
After a few tries of optimizing the onsite search at our website, we gave it a shot with luigis box and implement it as a main tool for internal search at our website. It helped us to solve all the problems with the search. The SW works in default setting very nicely. And the possibility to customize is very good to solve any issues that might occured.
Tomáš Jancík, Head of Customer Experience at Muziker, a.s.Verified Review
Posted on Jul 1, 2024

“Analytics and conversion rate on fire”

Overall rating5.0
Ease of use4.0
Features & functionality5.0
Customer support5.0
Overall, all is awesome, individual approach, customer support, analytics, warehouse optimization, suggestions, missed opportunities and support are very good, therefore I can only recommend. It might a bit more expensive for a small companies though.
Michal PekarcikVerified Review
Posted on Jun 20, 2024

“Robust ecoomerce search solution”

Overall rating5.0
Ease of use5.0
Features & functionality4.0
Customer support5.0
My overall experience is very positive. In comparison to our previous vendor this solution is much more automated without the need for a lot of human support. It has all features enabled by default without the need to upgrade/ pay extra. The UI is easy to use, even for some non-technical colleagues.

Capabilities

Luigis Box features

The full feature set, grouped by module.

E-Commerce

  • Catalog Management
  • Inventory Management
  • Multi-Store Management
  • Multi-Channel Management
  • Order Management
  • Promotion Management
  • Reporting & Analytics
  • Returns Management
  • Review Management
  • SEO Management

Plans

Luigis Box pricing

Free Version
No
Payment Frequency
Monthly Payment
Preferred Currency
EUR (€)
Free Trial
30 Days
Fair & Flexible – price depends on your website usage and catalog size.
Get Free TrialVendor pricing page

Works with

Integrations

Luigis Box connects with the tools your team already uses.

ShopifyWooCommerceShopwareOpenCartBigCommercePrestaShop WordpressDrupalLaravel EcommerceMagento 2 Blog ExtensionSitecoreShoptetcommercetoolsIdosell

Media

Screenshots & video