Deployment
Best for
Overview
Document360 is an AI-powered knowledge base platform designed to streamline how businesses create, manage, and share knowledge. Built with advanced AI capabilities, it features an AI FAQ generator to automatically create FAQs from existing content, AI-powered search for lightning-fast, context-aware results, and intelligent content recommendations to enhance user navigation.
Document360 is ideal for a range of use cases, including creating customer self-service Knowledge base, internal knowledge base, product and API documentation, user manuals, and SOPs.
The platform offers a rich markdown editor, making content creation and formatting seamless. Its version control allows teams to track changes, manage revisions, and maintain document integrity effortlessly. Document360 also supports localization, enabling businesses to create multilingual knowledge bases for global audiences. Customization options ensure your knowledge base aligns with your brand.
At a glance
Industries served, licensing and the support Document360 provides.
Review analytics
What users say
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What reviewers mention most
“Quick Setup, Easy to use, Great support”
“Positive Experience for our team.”
After a long selection process--reviewing customer reviews and using trial versions--we finally settled for Document360. The product stood out for use for various reasons: It provided advanced features; We had the best-in-class service throughout the sales process. It’s been four months now since Document360 was set up, and already we are reaping the rewards. We have seen a positive turnaround in our learning process: it’s easier and full of fun. The platform has expedited knowledge sharing and empowered us to deliver digital training more effectively. Besides, employees are spending a fraction of the time they use to before Document360 intervention.
“Document360 Rules!”
Our company was in the market for an internal knowledge base solution that would provide the features and design that an ordinary shared drive or wiki site couldn't provide. The Document360 team has been great about helping us design our site to fit our needs. As with everything there have been a few minor hickups, but they have addressed them and continue to roll out new features and functionality that make this software extremely valuable to our company.
“Easy to use, Powerful analytics and integration”
Extremely easy to use, powerful analytics, easy integration in website. Very scaleable for our business needs. I really like the simplicity of Document360. My overall experience with Document360 has been exceedingly positive.
“Awesome Product with cool features.”
The version control makes it easy to maintain multiple versions of a document. The most important backup/restore feature allowing users to choose a manual or automatic system backup is brilliant. The editor comes with cool features like on-screen preview and full design preview. We can completely focus on the content and not worry about the formatting.
“Perfect Tool for every business.”
You would be hard pressed to find a solution that offers everything that Document360 does at a price point that fits the budget. Not only do they assist you quickly, they listen to your feedback and add it in later versions.
“Helped us immensely.”
We plan to use this software internally to begin, but I love that the option is there for external use as well. The amazing built in features are so relevant and exactly what we needed in order to get started quickly. The transition to a new software can sometimes be painful, but Document360 was seamless.
Capabilities
The full feature set, grouped by module.
Plans
Works with
Document360 connects with the tools your team already uses.
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