ActiveCampaign

United States HQFounded 2003

Deployment

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Overview

About ActiveCampaign

ActiveCampaign CRM software is built considering every stage of the customer journey. The software provides a customized dashboard to fit any size B2B, B2C, and eCommerce businesses. This AI-integrated software offers end-to-end sales force automation, lead generation, marketing automation along with email marketing to enhance complete sales management. Besides these tools, ActiveCampaign CRM includes live chat for increasing real-time engagement with customers and sharing new updates about the brand.

Users of this automated CRM software can leverage the lead generation module to attract new and potential customers with a consistent lead management approach. This reliable customer relationship management tool offers an automation-first approach to managing the complete sales cycle engagement.

At a glance

Software information

Industries served, licensing and the support ActiveCampaign provides.

Industries

  • Accounting
  • Computer-software
  • E-learning
  • Financial-services
  • Gambling-casinos
  • Health-wellness-fitness

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Quote Based
  • Free trial

Support

  • Live Chat
  • Phone
  • 24x7 Support

Training

  • Webinar
  • Documentation

Knowledge Base

Languages (1)
English

Review analytics

What customers report

4.5
Based on 31 verified reviews

What users say

Review Analytics of ActiveCampaign

Every review is verified through Goodfirms before it's published.

4.431 Verified Reviews
Ease of use (3 reviews)4.3
Features & functionality (3 reviews)4.6
Customer support (3 reviews)4.1
Value for money (3 reviews)4.0
Integrations (3 reviews)4.0
Review Summary
Summarized from 31 verified reviews · Updated September 2026
ActiveCampaign is a marketing automation platform valued for its email marketing, automation capabilities, and integrated CRM features at a competitive price point. Users consistently praise its powerful automation workflows, intuitive interface, and strong email deliverability rates, along with extensive integration options. However, the CRM functionality is frequently cited as limited compared to dedicated CRM tools, and the platform lacks a native landing page builder. Some users note a steeper learning curve for those unfamiliar with advanced marketing automation software, and occasional concerns about the form editor and interface navigation sluggishness.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of ActiveCampaign
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What reviewers mention most

Marty Spargo, Co-Founder at REIZE Energy DrinkVerified Review
Posted on Dec 27, 2019

“More suitable for people that want a powerful and advanced platform for their email automation”

Overall rating4.0

Active Campaign opens up a bunch of automation possibilities and it's very reasonably priced for what you get. The interface is much more refined and the UI/UX is all-around friendlier and more intuitive than any other software. After using the tool for automation purposes at REIZE Energy Drink, I can say that Active Campaign is more suitable for people that want a powerful and advanced platform for their email automation, but don't have the money to fork out for a premium service. It gives you elements of what you would get from a premium, enterprise solution, but for a fraction of the price.

Adam Stewart, Digital Marketing Specialist at Digital Bond MarketingVerified Review
Posted on Dec 26, 2019

“My favorite tool”

Overall rating4.2

As a Digital Marketing Specialist of Digital Bond Marketing here is my view regarding the software:

PROS: Amazing for building custom workflows and A/B Testing

CONS: Clients can struggle with managing all the different tools and no Landing Page Builder

Kathy Fray, International Private MAternity Consultant at KathyFray.comVerified Review
Posted on Dec 26, 2019

“It manages to do loads of intelligent things”

Overall rating5.0

It's not just an email automation. It's a complex CRM which we use at KathyFray.com and it manages to do loads of intelligent things.

Barbara Clifford, Time Management Strategist and Small Business Digital Advisor at The Time TamerVerified Review
Posted on Dec 25, 2019

“ActiveCampaign allows you to map your funnel, how you bring a client into your business”

Overall rating4.0

As a Time Management Strategist and Small Business Digital Advisor of The Time Tamer, this is my response.

Active Campaign can seem confusing because of the magnitude of choice. (Where do I start!?)

How ever, many of the automations are easily integrated within the system. It also creates the automation to trigger other workflows such as follow up phone calls or adding a subscriber to Facebook Audience that you can then market to.

ActiveCampaign allows you to map your funnel, how you bring a client into your business. The automations allow you to move a person to a different stage in that funnel based on activity, whether it be how often they look at a product on your website. Based on their position in that process or funnel will determine your response, a Facebook Ad, a phone call or an email. ActiveCampaign allows more control and variation under one umbrella, while also considering your business systems and workflow.

Anne Miles, Managing Director at Suits&SneakersVerified Review
Posted on Dec 24, 2019

“Moving to this platform now instead of other tools”

Overall rating4.0

The best thing about it is that it is both a CRM and an email system, this makes the work easy at Suits&Sneakers. The automation system is quite easy to follow and intuitive. Drag and drop functionality is very cool and makes changes to templates pretty fast and easy.

Cons: The design tool is a little clunky to use and sensitive to changes (however you can undo work pretty easy to save the day)

Alex Lapp, Social Media Manager at Insite AdviceVerified Review
Posted on Nov 29, 2019

“Good”

Overall rating4.0

Pros: Good features and price

Cons: Better deliverability

Pablo Saura, Digital consultant at Xtrategy.digitalVerified Review
Posted on Sep 17, 2019

“Excellent software”

Overall rating5.0

Pros: Everything and my favorite software till now.

Cons: Nothing

Scott A. Dennison, Online Marketing Specialist, Internet Marketing Consultant and Published Author at Five Talents Ventures, LLCVerified Review
Posted on May 21, 2019
Overall rating5.0
Bryan McNeil-Walker, Co-Founder at Uncord Technologies LLCVerified Review
Posted on May 7, 2019

“Best-in-class tool for automated messaging for digital entrepreneurs”

Overall rating5.0
We've been using ActiveCampaign for over 3 years for our clients and for our own marketing automation. They focus on being the most powerful message automation tool with direct integrations and a powerful API.

We prefer this over all-in-one solutions that are decent at everything but great at nothing!

Strong points are integration options, lead scoring, sales pipeline automation and most importantly email deliverability.

Things that can be improved are support response times, UI (which I hear is being worked on), the form builder and mobile accessibility.
Nick James, MBA, Consultant at Thorium InfolyticsVerified Review
Posted on Apr 29, 2019

“Best CRM/Automation On The Market”

Overall rating5.0
This is a product that does everything it says it will. Automation, CRM and Email Marketing.

Capabilities

ActiveCampaign features

The full feature set, grouped by module.

CRM Software

  • Calendar & Task
  • Contact Management
  • Custom Dashboard
  • Email Integration
  • Forecasting & Analytics
  • Lead Management
  • Pipeline Management
  • Reporting
  • Sales Automation

Marketing Automation Software

  • Analytics/ROI Tracking
  • Campaign Management
  • Email Marketing
  • Google AdWords Visibility
  • Landing Pages
  • Lead Management
  • Sales Intelligence
  • Search Marketing
  • Segmentation and Targeting
  • Social Marketing

Sales Force Automation Software

  • Campaign Management
  • Contract Management
  • Customer Communications
  • Email Marketing
  • Lead Management
  • Sales Forecasting

Workflow Management Software

  • Access Controls
  • Business Process Automation
  • Custom Dashboard
  • Document Management
  • Forms Management
  • Graphical Workflow Editor
  • Notifications & Reminders
  • Reporting & Analytics
  • Workflow Configuration
  • AI Features

Plans

ActiveCampaign pricing

Price Type
Month
Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription, Quote Based
Preferred Currency
USD ($)
Free Trial
14 Days
Enterprise$284 / month
  • Premium segmentation
  • Landing pages
  • Shared team inbox
  • Broadcast and automated messaging
  • Premium CRM & ecommerce integrations
  • Predictive & conditional content
  • Advanced contact management
  • Advanced flows
  • Team assignments
  • Custom objects
  • Single Sign-On (SSO)
  • Dedicated account team
  • 8 users
  • Up to 5 lines
Pro$142 / month
  • Advanced segmentation
  • Unlimited automation actions
  • Standard CRM & premium ecommerce integrations
  • Predictive & conditional content
  • 5 users

Works with

Integrations

ActiveCampaign connects with the tools your team already uses.

Media

Screenshots & video

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