Zoho Analytics

India HQFounded 2012

Deployment

Web-basediPhone/iPadAndroidWindowsMacLinux

Best for

SmallMediumLargeFreelancer

Overview

About Zoho Analytics

Zoho Analytics is powerful Business intelligence software that helps to extract actionable insights from your data to make better decisions and devise successful strategies. By using a BI tool like Zoho Analytics for your business, you can gain better business visibility. The key features of Zoho Analytics are gathering data from multiple sources, Visualizing data and discovering hidden insights, Analyzing and measuring on your own, Sharing reports and collaborating with the team, Augmenting analytics with AI, and more.

At a glance

Software information

Industries served, licensing and the support Zoho Analytics provides.

Industries

  • Computer-software
  • Financial-services
  • Hospital-health-care
  • Information-technology-services
  • Marketing-advertising

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Free trial
  • Free version

Support

  • Live Chat
  • Phone
  • 24x7 Support

Training

  • Webinar

Knowledge Base

  • Help Guides
  • Video
  • Blogs
  • Webinars
  • Case Studies
Languages (9)
DutchEnglishFrenchGermanHindiItalianRussianSpanishSwedish

Review analytics

What customers report

4.1
Based on 30 verified reviews

What users like the most

  • Easy access to reports and dashboards by allowing it to be published to the web so end users don't need to sign into Analytics to get the data.
  • Simple drag and drop features create a simplified way of producing reports, charts, and dashboards that don't require coding skills.
  • Having the ability to drill down in the data at any point opens up new insights by viewing the underlying information.

What users like the least

  • Unless manually executed the data refreshes automatically at a minimum of every 3 hours
  • While there are dozens of 3rd party applications that can be integrated, it would be great to have more!
  • There's isn't a trouble ticket management portal so having to follow up on customer service requests can be difficult without a ticket number

What users say

Review Analytics of Zoho Analytics

Every review is verified through Goodfirms before it's published.

4.130 Verified Reviews
Ease of use (15 reviews)4.4
Features & functionality (15 reviews)4.6
Customer support (15 reviews)4.0
Value for money (10 reviews)4.4
Integrations (10 reviews)4.5
Review Summary
Summarized from 30 verified reviews · Updated September 2026
Zoho Analytics is praised for its ease of use, comprehensive features, and affordability, particularly for small businesses and non-technical users. The drag-and-drop interface, extensive data connectivity options, and customizable dashboards appeal to users across departments. However, reviewers consistently cite weaknesses in documentation and customer support quality, API reliability issues, and a steep learning curve for advanced features and complex customizations. Some also note that visual design of charts could be improved compared to specialized visualization tools.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of Zoho Analytics
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What reviewers mention most

Deepika sain, SEO Executive at crossgraphicideas.comVerified Review
Posted on Jan 1, 2019

“Best reporter tool ever!”

Overall rating5.0

Pros: Intuitive Design, App Synergy, Scale-ability Support, Fast Rollout and Cost.

Cons: Manual synchronization of added projects needed not major though.

Amit Tiwari, Digital Marketing Expert at OTS SolutionsVerified Review
Posted on Jan 1, 2019

“BI at it's Finest!”

Overall rating4.0

I've always been a fan of Zoho. Out of all the BI software out there, Zoho Reports has the most features while being the easiest to use even if you're not so tech savvy! This makes it so easy for accounting and marketing personnel.

Vadim Peskov, CEO & Co-Founder at DiffcoVerified Review
Posted on Jan 1, 2019

“Overview of Zoho and it Analytics view.”

Overall rating2.0

It was pretty difficult to figure out how to use. I have a little bit of background in MySQL and creating reports but a lot of this was lost on me. Luckily I had other people to explain it and help me out, but it's not very user-friendly to those who don't already have some prerequisite knowledge.

Darshan bhalodiya, SEO Executive at SedulousVerified Review
Posted on Dec 31, 2018

“Advantageous in every field”

Overall rating5.0

Zoho Reports offers a custom plan for specific parts of their program for those who wish to add on other elements. Deep collaboration feature allows you to work with other parts of your team to make even more accurate reports.

Narain Raām, Co-founder at Aroliant Internet Private LimittedVerified Review
Posted on Dec 31, 2018

“Best analytics report tool for us”

Overall rating5.0

Pros: Pricing

Cons: Slow loading

JAYATHEERTHA K B, Chief Executive at Praana Health SystemsVerified Review
Posted on Dec 28, 2018

“You name it, Zoho has it”

Overall rating4.0

Keep the hassle of creating data sheet in a different format. Zoho Reports has inbuilt support for all formats including CVS, TSV, XLSX and HTML. You can easily directly incorporate the data into a sheet with "Spreadsheet- like” feature.

Pros: User-friendly

Cons: Customizations are complicated

Overall Experience: Good

Prashant Karia, Director at Logistic Infotech PVT LTDVerified Review
Posted on Dec 27, 2018

“BI at it's Finest!”

Overall rating4.0

Zoho Reports is quite easy to use, at least for someone who has worked with other reporting and data visualization tools. Sharing with non-technical users is quite easy and straightforward. We, mostly, use tabular reports and the performance has been quite good.

ValentinVerified Review
Posted on Dec 27, 2018

“Zoho Reports the best analytics tool”

Overall rating5.0

We are a small startup who needs to analyze the data of our emailing campaigns. Zoho reports provide a good platform to create charts and analyze data and recombine them in an interesting way.Easy to import data from other online sources using API calls.

Shadab Khan, Digital Marketing Expert at SynergyTop, LLCVerified Review
Posted on Dec 26, 2018

“Well Enough”

Pros: Ability to write MySQL codes including Inner and Left joins has helped immensely in putting together data from disparate sources.

Cons: Should improve the visual aspects of charts and tables. For some of our clients, we had to consider other visualization tools for generating good-looking reports.

Juego Studio Private LimitedVerified Review
Posted on Dec 25, 2018

“Really awesome and highly recommendable”

Overall rating5.0

Pros: Collects all the needed data; Timesheets, project-wise Customized Reports.

Cons: Support & documentation isn't great, the API is not very reliable and has a habit of changing syntax without warning.

Overall Experience: Zoho Analytics is awesome. The different types of reports that you can create with data from almost anywhere make this a very powerful app. It's fairly easy to drag and drop the data you need into the report, and then choose form many different styles of reports.

Capabilities

Zoho Analytics features

The full feature set, grouped by module.

Data Visualization Software

  • Dashboard
  • Data Import/Export
  • Data Management
  • Filtered Views
  • Relational Display
  • Visual Discovery

Business Intelligence Software

  • Ad Hoc Analysis
  • Benchmarking
  • Budgeting & Forecasting
  • Dashboard
  • Data Sharing
  • Data Visualization
  • Key Performance Indicators
  • Predictive Analytics
  • Profitability Analysis
  • Strategic Planning
  • Trend/Problem Indicators
  • Workflow Collaboration

Reporting Software

  • Automated Reports
  • Customizable Dashboard
  • Drag & Drop
  • Drill Down
  • Financial Reports
  • Forecasting
  • Marketing Reports
  • OLAP
  • Report Export
  • Sales Reports
  • Visual Analysis

Dashboard Software

  • Alerts/Notifications
  • Dashboard Templates
  • Data Filtration
  • Data Integration
  • Dynamic Images
  • Embedded Analytics
  • KPI Monitoring
  • Timeframe Comparison
  • Visual Representation
  • Widgets

Data Analysis Software

  • Data Cleanup
  • Data Quality
  • Data Sources
  • Data Visualization
  • Reporting
  • Search & Filter
  • Statistical Modeling
  • Text Exploration

Plans

Zoho Analytics pricing

Price Type
Month
Free Version
Yes
Payment Frequency
Monthly Payment, Annual Subscription
Preferred Currency
USD ($)
Free Trial
15 Days
Standard$30.00 / month

Community signals

AI-generated adoption insights

AI-generated226 Reddit discussions
  • Praised for white-labeling capabilities, multi-tenant data isolation, and embedding directly into customer-facing applications without third-party branding visible.
  • Described as straightforward to start - drag-and-drop dashboard builder requires no SQL, free trial available, and setup does not require sales representative interaction.
  • Frequently cited friction involves difficulty integrating with certain Zoho modules and custom data sources, requiring manual workarounds or alternative tools.
  • Adoption often driven by switching from self-built dashboards consuming engineering time, or from per-seat pricing models where customer-facing viewer counts create unpredictable costs.
Community sentiment54% positive
Reddit226

AI summary of public community discussion - may be inaccurate and is not an official vendor statement.

Media

Screenshots & video

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