Zoho Analytics

India HQFounded 2012

Deployment

Web-basediPhone/iPadAndroidWindowsMacLinux

Best for

SmallMediumLargeFreelancer

Overview

About Zoho Analytics

Zoho Analytics is powerful Business intelligence software that helps to extract actionable insights from your data to make better decisions and devise successful strategies. By using a BI tool like Zoho Analytics for your business, you can gain better business visibility. The key features of Zoho Analytics are gathering data from multiple sources, Visualizing data and discovering hidden insights, Analyzing and measuring on your own, Sharing reports and collaborating with the team, Augmenting analytics with AI, and more.

At a glance

Software information

Industries served, licensing and the support Zoho Analytics provides.

Industries

  • Computer-software
  • Financial-services
  • Hospital-health-care
  • Information-technology-services
  • Marketing-advertising

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Free trial
  • Free version

Support

  • Live Chat
  • Phone
  • 24x7 Support

Training

  • Webinar

Knowledge Base

  • Help Guides
  • Video
  • Blogs
  • Webinars
  • Case Studies
Languages (9)
DutchEnglishFrenchGermanHindiItalianRussianSpanishSwedish

Review analytics

What customers report

4.1
Based on 30 verified reviews
Ease of use4.6
Features & functionality4.7
Customer support3.9
Value for money4.2
Integrations4.6

What users like the most

  • Easy access to reports and dashboards by allowing it to be published to the web so end users don't need to sign into Analytics to get the data.
  • Simple drag and drop features create a simplified way of producing reports, charts, and dashboards that don't require coding skills.
  • Having the ability to drill down in the data at any point opens up new insights by viewing the underlying information.

What users like the least

  • Unless manually executed the data refreshes automatically at a minimum of every 3 hours
  • While there are dozens of 3rd party applications that can be integrated, it would be great to have more!
  • There's isn't a trouble ticket management portal so having to follow up on customer service requests can be difficult without a ticket number

What users say

Review Analytics of Zoho Analytics

Every review is verified through Goodfirms before it's published.

4.130 Verified Reviews
Ease of use (15 reviews)4.4
Features & functionality (15 reviews)4.6
Customer support (15 reviews)4.0
Value for money (10 reviews)4.4
Integrations (10 reviews)4.5
Review Summary
Summarized from 30 verified reviews · Updated September 2026
Zoho Analytics is praised for its ease of use, comprehensive features, and affordability, particularly for small businesses and non-technical users. The drag-and-drop interface, extensive data connectivity options, and customizable dashboards appeal to users across departments. However, reviewers consistently cite weaknesses in documentation and customer support quality, API reliability issues, and a steep learning curve for advanced features and complex customizations. Some also note that visual design of charts could be improved compared to specialized visualization tools.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of Zoho Analytics
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What reviewers mention most

Jawad Ahmed, Manager at Apexsolutions LTDVerified Review
Posted on Mar 5, 2025

“Zoho Review”

Overall rating4.0
Ease of use4.0
Features & functionality5.0
Customer support2.0
Zoho is a reliable and comprehensive solution for businesses looking to streamline operations. Its affordability, feature-rich applications, and scalability make it an excellent choice for growing companies.

One of Zoho’s biggest advantages is its cost-effectiveness. It offers flexible pricing plans, including free and budget-friendly options, making it accessible to small businesses. Compared to competitors like Salesforce, Zoho provides similar functionality at a lower cost.
Arvind Upadhyay, Digital Marketing ManagerVerified Review
Posted on Jan 16, 2024

“Zoho Analytics is one of the best product”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
If you are looking for BI, Zoho analytics is the best option for you. I have really benefitted a lot through this product. Really impressive and easy to use!
Smidh Vadhera, Technical Consultant and Web & Software Developer at Tech PresidentVerified Review
Posted on Jun 2, 2023

“It is easy to import and export data, so even employees working at a beginner level can use this software”

Overall rating4.0
Ease of use4.0
Features & functionality5.0
Customer support3.0

We Tech President use Zoho Analytics because they have the best data analytics and data presentation so far. It is easy to import and export data, so even employees working at a beginner level can use this software without any difficulties. We love that we can even communicate within the software, so task delegation, answering clarifications, and many others are easier. The only cons is that the enterprise price is almost $500 per month, hence more expensive than other BI software. We have been using this for almost three years now, on a daily basis.

Rhett Stubbendeck, CEO at LeverageRxVerified Review
Posted on Jun 1, 2023

“Zoho analytics offered true solutions that we were looking for”

Overall rating3.7
Ease of use4.1
Features & functionality4.0
Customer support4.2

My company LeverageRx has been using Zoho Analytics for two years now. This software offered true solutions that we were looking for. It proved to be beneficial as it saved my business a lot of time by guiding us to make better business decisions. My team uses the software to gain useful insights. However, there are certain cons of the software. One significant concern is its relatively high monthly cost of $50.There are some other less expensive alternatives. However, since my team is used to using this software, I avoid switching to some other software.

David Zhang, CEO at Kate BackdropVerified Review
Posted on Apr 11, 2023

“Zoho Analytics allows us to analyze and visualize large datasets quickly”

Overall rating4.0
Ease of use5.0
Features & functionality4.0
Customer support4.0

We Kate Backdrop use Zoho Analytics as our primary data visualization software. We love the simplicity and functionality of the platform, as it allows us to analyze and visualize large datasets quickly. We have been using Zoho Analytics for about a year now. We use it almost every day and usually spend at least a few hours each week creating new visualizations and exploring our data. The major pros of Zoho Analytics are its simplicity, low cost, and ability to integrate with other BI tools. Zoho Analytics is that it integrates well with several other popular business intelligence tools, allowing us to take advantage of their features for further insights into our data. The cons include that it doesn’t have as many features or customization capabilities as other software available on the market.

Bryan Carter, Founder & CEO at ResumeBuilderProVerified Review
Posted on Dec 15, 2022

“Zoho Analytics allows one to combine and visualize data which stands out the most”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money4.0
Integrations5.0

We, at ResumeBuilderPro use Zoho Analytics. When it comes to business intelligence tools, I find that Zoho Analytics is the most helpful. Although the company offers a wide variety of goods, such as CRM, bundles, and apps, the business intelligence and analytics solutions that they provide are the ones that we will concentrate on here because they are the ones that are most pertinent to the discussion at hand. The most notable features of this tool, like those of other tools on our list, focus on combining data from a variety of sources and visualizing the combined data in the form of reports and dashboards using a designer that uses a drag-and-drop interface. But that's not all; you can also feed data from their cloud-based document storage service, Zoho Docs.

Lucia Jensen, CEO at WeLoansVerified Review
Posted on Dec 14, 2022

“Zoho Analytics has been delivering eye-catching data visualizations and has been great for us”

Overall rating4.0
Ease of use5.0
Features & functionality5.0
Customer support3.0
Value for money4.0
Integrations4.0

We WeLoans have been using Zoho Analytics from the beginning, and it has served us well. The software BI features allow us to plan our budget and forecast future expenses, track KPIs, incorporate workflow cooperation, evaluate profits, and deal with data visualization. Moreover, the software delivers automated reports, including forecasting, sales, financial and marketing reports, etc.

Zephyr Chan, Growth Marketer & Founder at Better ToolsVerified Review
Posted on Dec 14, 2022

“Zoho Analytics is remarkable as its analytics is powerful, feature-rich, dependable, and user-friendly”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money4.0
Integrations5.0

We Better Tools use Zoho Analytics. I believe that Zoho offers a vast selection of product suites, tools, and software for dozens of distinct business requirements. Zoho is primarily recognized for its CRM and support desk software, but its BI program, Zoho Analytics, is remarkable. Its inexpensive cost of entry and straightforward setup make it our top recommendation for small enterprises in need of self-managed software. New users will require some time to orient themselves and set up their data, but this BI application does not require a team of developers to operate. Using Zoho Analytics, your teams can combine data from many sources to generate visual reports and dashboards. It is simple to view the overall health of your organization across all departments.

Josh Pelletier, Chief Marketing Officer at BarBendVerified Review
Posted on Dec 12, 2022

“Zoho Analytics is perfectly best and suitable for small businesses”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations5.0

We BarBend use Zoho Analytics. This business intelligence tool is particularly suitable for small businesses because of its extensive feature set, user-friendly design, and affordable pricing for a limited number of users. In addition to the intuitive production of functional and customized reports and dashboards using a simple editor, the BI solution offers practical AI support with its Zia assistant and allows users a variety of tools for visual data analysis and geo visualizations. Additionally, Zoho Corporation offers a mobile app for business information on iOS and Android tablets and smartphones.

Melissa Terry, CFA at VEM-ToolingVerified Review
Posted on Jul 27, 2022

“The best part is that it is easy to share lightweight consumer data at a low cost”

Overall rating4.0
Ease of use4.0
Features & functionality4.0
Customer support5.0
Value for money4.0
Integrations4.0

We VEM-Tooling examine our key performance metrics in the context of Zoho Analytics. We are presently using data from both Zoho and other sources. We use it once a month & compile all metrics to check the required progress of our agency. Zoho Analytics has enabled my team to construct metrics dashboards.

Capabilities

Zoho Analytics features

The full feature set, grouped by module.

Data Visualization Software

  • Dashboard
  • Data Import/Export
  • Data Management
  • Filtered Views
  • Relational Display
  • Visual Discovery

Business Intelligence Software

  • Ad Hoc Analysis
  • Benchmarking
  • Budgeting & Forecasting
  • Dashboard
  • Data Sharing
  • Data Visualization
  • Key Performance Indicators
  • Predictive Analytics
  • Profitability Analysis
  • Strategic Planning
  • Trend/Problem Indicators
  • Workflow Collaboration

Reporting Software

  • Automated Reports
  • Customizable Dashboard
  • Drag & Drop
  • Drill Down
  • Financial Reports
  • Forecasting
  • Marketing Reports
  • OLAP
  • Report Export
  • Sales Reports
  • Visual Analysis

Dashboard Software

  • Alerts/Notifications
  • Dashboard Templates
  • Data Filtration
  • Data Integration
  • Dynamic Images
  • Embedded Analytics
  • KPI Monitoring
  • Timeframe Comparison
  • Visual Representation
  • Widgets

Data Analysis Software

  • Data Cleanup
  • Data Quality
  • Data Sources
  • Data Visualization
  • Reporting
  • Search & Filter
  • Statistical Modeling
  • Text Exploration

Plans

Zoho Analytics pricing

Price Type
Month
Free Version
Yes
Payment Frequency
Monthly Payment, Annual Subscription
Preferred Currency
USD ($)
Free Trial
15 Days
Standard$30.00 / month

Community signals

AI-generated adoption insights

AI-generated226 Reddit discussions
  • Praised for white-labeling capabilities, multi-tenant data isolation, and embedding directly into customer-facing applications without third-party branding visible.
  • Described as straightforward to start - drag-and-drop dashboard builder requires no SQL, free trial available, and setup does not require sales representative interaction.
  • Frequently cited friction involves difficulty integrating with certain Zoho modules and custom data sources, requiring manual workarounds or alternative tools.
  • Adoption often driven by switching from self-built dashboards consuming engineering time, or from per-seat pricing models where customer-facing viewer counts create unpredictable costs.
Community sentiment54% positive
Reddit226

AI summary of public community discussion - may be inaccurate and is not an official vendor statement.

Media

Screenshots & video

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