Zoho Analytics

India HQFounded 2012

Deployment

Web-basediPhone/iPadAndroidWindowsMacLinux

Best for

SmallMediumLargeFreelancer

Overview

About Zoho Analytics

Zoho Analytics is powerful Business intelligence software that helps to extract actionable insights from your data to make better decisions and devise successful strategies. By using a BI tool like Zoho Analytics for your business, you can gain better business visibility. The key features of Zoho Analytics are gathering data from multiple sources, Visualizing data and discovering hidden insights, Analyzing and measuring on your own, Sharing reports and collaborating with the team, Augmenting analytics with AI, and more.

At a glance

Software information

Industries served, licensing and the support Zoho Analytics provides.

Industries

  • Computer-software
  • Financial-services
  • Hospital-health-care
  • Information-technology-services
  • Marketing-advertising

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Free trial
  • Free version

Support

  • Live Chat
  • Phone
  • 24x7 Support

Training

  • Webinar

Knowledge Base

  • Help Guides
  • Video
  • Blogs
  • Webinars
  • Case Studies
Languages (9)
DutchEnglishFrenchGermanHindiItalianRussianSpanishSwedish

Review analytics

What customers report

4.1
Based on 30 verified reviews
Ease of use4.2
Features & functionality4.6
Customer support4.4
Value for money4.6
Integrations4.4

What users like the most

  • Easy access to reports and dashboards by allowing it to be published to the web so end users don't need to sign into Analytics to get the data.
  • Simple drag and drop features create a simplified way of producing reports, charts, and dashboards that don't require coding skills.
  • Having the ability to drill down in the data at any point opens up new insights by viewing the underlying information.

What users like the least

  • Unless manually executed the data refreshes automatically at a minimum of every 3 hours
  • While there are dozens of 3rd party applications that can be integrated, it would be great to have more!
  • There's isn't a trouble ticket management portal so having to follow up on customer service requests can be difficult without a ticket number

What users say

Review Analytics of Zoho Analytics

Every review is verified through Goodfirms before it's published.

4.130 Verified Reviews
Ease of use (15 reviews)4.4
Features & functionality (15 reviews)4.6
Customer support (15 reviews)4.0
Value for money (10 reviews)4.4
Integrations (10 reviews)4.5
Review Summary
Summarized from 30 verified reviews · Updated September 2026
Zoho Analytics is praised for its ease of use, comprehensive features, and affordability, particularly for small businesses and non-technical users. The drag-and-drop interface, extensive data connectivity options, and customizable dashboards appeal to users across departments. However, reviewers consistently cite weaknesses in documentation and customer support quality, API reliability issues, and a steep learning curve for advanced features and complex customizations. Some also note that visual design of charts could be improved compared to specialized visualization tools.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of Zoho Analytics
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What reviewers mention most

Jeni BeckVerified Review
Posted on Jul 8, 2022
Overall rating5.0
Ease of use5.0
Features & functionality4.0
Customer support4.0
Value for money4.0
Integrations4.0
Zoho was an easy-to-use application we implemented to track recruiting dates and other pertinent information. We would generate reports for unemployment data also as well as use this feature for leave tracking. This was extremely useful in pulling information for quarterly recruiting metrics. Our Operations team also used Zoho for specific reporting on their side of the company.
Spotlight BrandingVerified Review
Posted on Jul 4, 2022

“Lots of learning, lots of integrations, and lots of data”

Overall rating4.0
Ease of use3.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations5.0
We use Zoho Analytics to create metrics dashboards for our team so they can have their numbers at a glance. The integrations and options are very expansive and there's a pretty steep learning curve in not only navigating the platform, but understanding Zoho's logic in how to set everything up. If you can figure it out, though, it's a wonderful tool.
Jeni BeckVerified Review
Posted on Jun 29, 2022

“Easy to use for many HR metrics and tracking HR data”

Overall rating5.0
Ease of use5.0
Features & functionality4.0
Customer support4.0
Value for money4.0
Integrations4.0
Zoho was easy for my company to use in different HR capacities to track data and generate reports. Operations also used Zoho and its many adaptable features.
John HinsonVerified Review
Posted on Jun 29, 2022
Overall rating4.0
Ease of use3.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations5.0
Zoho Analytics is a great tool to help you bring all of your data into one place. We use it to create dashboards to help everyone understand their KPIs and department metrics, and we have found it to be a valuable tool in helping us understand our company's health.
John SheldonVerified Review
Posted on Jun 29, 2022

“It's hard to put a price on valuable insights that can improve a business bottom line. Hands down, Zoho Analytics has been priceless for us.”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money5.0
Integrations4.0
Born out of necessity, our company needed a tool to sync data in real-time and display the information in a customizable format that will be easy to interpret by various users. We have been using Zoho Analytics for close to 2 years and we still find new ways to leverage the tools and reporting. Sometimes we get stumped by the logic of what the requirement is that we want to achieve and in those cases, we call the customer support team who can usually answer the question over the phone or with a quick screen-sharing session. At times their team is busy assisting other clients so they are not always available when needed, but there are plenty of helpful resources within the software and online. We are customizing several reports, queries, dashboards, and data tables with the assistance of syncing the software with 3rd parties such as Zoho Projects, Zoho CRM, and Google Sheets. We use the data clean-up feature and Zia Insights to gain quick pieces of information that help management.
Kapil Panchal, Technical Content Writer at iFour Technolab Pvt. LtdVerified Review
Posted on Dec 20, 2021

“Customizable and Affordable BI software.”

Overall rating3.0

Our company utilizes one of the best BI tools called “ZohoAnalytics”. Formerly it was known as Zoho reports.

Here are the Pros and Cons that we experienced with Zoho Analytics –

 

Pros:

Robust platform with unbeatable pricing.

Fully customized dashboard as well as reports.

Efficient and reactive support services

Anyone without technical skills can also employ this platform seamlessly.

You can easily set up the links to third-party software.

Countless data connectivity.

Provides different types of graphs

Effortless data management from the cloud and local storage.

 

Cons:

Requires some effort to learn before getting productive withZoho reports.

Once the non-renewal subscription of 45 days gets complete,we cannot find our saved data.

Sometimes issues can be faced in their upload tools.

Improvisation is required for their level-1 customer support service for better turn-around time.

Lacking the “save as” feature for all kinds of reports.

Complexity in SQL implementation.

Slow loading of reports and tables.

Lacking template options.

Chis McGuire, Founder at Real Estate Exam NinjaVerified Review
Posted on Dec 16, 2021

“Easy-to-use and Super friendly software.”

Overall rating4.5

I am Chris McGuire, founder of Real Estate Exam Ninja. As a website owner, the best business intelligence software for me is Zoho Analytics (formerly Zoho Reports). It's great for a novice user like me. It's a self-service business intelligence system, data analytics with online reports. Its chart templates, dynamic filters,  and drag-and-drop editors make it interesting and helpful to use.  It can also be integrated with a variety of files like Microsoft Office documents, MySQL, and cloud-based servers like Dropbox, Google Drive, and others.

Pros 

Free trial for fifteen (15) days

Supports data from various sources

Visually-pleasing dashboard

Great for novice users

Cons

Monthly premiums when trial period ends

Fay, Head of Marketing at Ourpcb PTY LTDVerified Review
Posted on Dec 16, 2021

“Impeccable features that allow us to find in-depth data.”

Overall rating3.0

Business Intelligence tools play a vital role in data discovery. They help decision-makers with seamless data collection, transformation, and representation to accelerate business growth. However, it is not limited to the business analytic specialist, even a non-technical person can utilize and perform all these operations.

We at OurPCB prefer the “Zoho Analytics” tool for data discovery.

The following are some of the significant Pros and Cons of Zoho analytics –

 

Pros:

This robust platform has a fully customized dashboard with reports.

Affordable Pricing

Non-technical a person can effectively use this platform.

Zoho Offers various types of graphs

Easily Sets links to third-party software.

Limitless Data connectivity.

Datacan be managed flawlessly from the cloud and local storage.

Excellent Support services

 

Cons:

It has a complex learning curve to get productive with Zoho reports.

You Cannot find your saved data once your subscription of 45 days gets complete..

No“save as” feature support for all kinds of reports.

Problems with upload tools.

Difficulties can be faced in SQL implementation.

Reports and tables loading issues.

MultipleTemplates should be made available.

Level-1customer support service is not up to the mark.

Lodestone AppVerified Review
Posted on Dec 25, 2019

“User friendly and no complication”

Overall rating4.0
Sebastian Hovv, Director at SEO 101Verified Review
Posted on Dec 12, 2019

“Does everything we need”

Overall rating4.0

Capabilities

Zoho Analytics features

The full feature set, grouped by module.

Data Visualization Software

  • Dashboard
  • Data Import/Export
  • Data Management
  • Filtered Views
  • Relational Display
  • Visual Discovery

Business Intelligence Software

  • Ad Hoc Analysis
  • Benchmarking
  • Budgeting & Forecasting
  • Dashboard
  • Data Sharing
  • Data Visualization
  • Key Performance Indicators
  • Predictive Analytics
  • Profitability Analysis
  • Strategic Planning
  • Trend/Problem Indicators
  • Workflow Collaboration

Reporting Software

  • Automated Reports
  • Customizable Dashboard
  • Drag & Drop
  • Drill Down
  • Financial Reports
  • Forecasting
  • Marketing Reports
  • OLAP
  • Report Export
  • Sales Reports
  • Visual Analysis

Dashboard Software

  • Alerts/Notifications
  • Dashboard Templates
  • Data Filtration
  • Data Integration
  • Dynamic Images
  • Embedded Analytics
  • KPI Monitoring
  • Timeframe Comparison
  • Visual Representation
  • Widgets

Data Analysis Software

  • Data Cleanup
  • Data Quality
  • Data Sources
  • Data Visualization
  • Reporting
  • Search & Filter
  • Statistical Modeling
  • Text Exploration

Plans

Zoho Analytics pricing

Price Type
Month
Free Version
Yes
Payment Frequency
Monthly Payment, Annual Subscription
Preferred Currency
USD ($)
Free Trial
15 Days
Standard$30.00 / month

Community signals

AI-generated adoption insights

AI-generated226 Reddit discussions
  • Praised for white-labeling capabilities, multi-tenant data isolation, and embedding directly into customer-facing applications without third-party branding visible.
  • Described as straightforward to start - drag-and-drop dashboard builder requires no SQL, free trial available, and setup does not require sales representative interaction.
  • Frequently cited friction involves difficulty integrating with certain Zoho modules and custom data sources, requiring manual workarounds or alternative tools.
  • Adoption often driven by switching from self-built dashboards consuming engineering time, or from per-seat pricing models where customer-facing viewer counts create unpredictable costs.
Community sentiment54% positive
Reddit226

AI summary of public community discussion - may be inaccurate and is not an official vendor statement.

Media

Screenshots & video

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