UltiPro

Deployment

WindowsMaciPhone/iPadWeb-based

Best for

SmallMediumLarge

Overview

About UltiPro

Ultimate provides human capital management solutions designed to improve the employee experience by putting people first—HR management, payroll system, talent, time and scheduling, engagement surveys, HR service delivery, and more. UltiPro helps simplify and improve work experiences for all employees. Organizations can easily manage global people data and processes with UltiPro and ensure their people feel engaged and productive from day one. With UltiPro, you can deliver personalized recruiting and onboarding experiences, guide employees through important benefits choices, simplify complex payroll computations, efficiently manage time and attendance needs, support continuous performance management and development, and build proactive succession plans for the future.

At a glance

Software information

Industries served, licensing and the support UltiPro provides.

Licensing

  • Quote Based

Support

  • Phone
  • Online (Ticket)

Training

  • Help Guides
  • Video Guides
  • Blogs
  • Infographics
  • Case Studies
  • Whitepapers

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Infographics
  • Case Studies
  • Whitepapers

Review analytics

What customers report

4.3
Based on 22 verified reviews

What users like the most

  • Their report writing is excellent, and they provide several free workshops to assist you. The payroll and human resources software are simple to use and customize.
  • The program is incredibly user-friendly and intuitive. The installation staff quickly responded, and the customer service was excellent.

What users like the least

  • It takes months of instruction and practice and making error after mistake to master report writing fundamentals.
  • At our workplace, punches are occasionally not logged on the employee station, resulting in difficulties with hours because they are not recorded.

What users say

Review Analytics of UltiPro

Every review is verified through Goodfirms before it's published.

4.322 Verified Reviews
Ease of use (2 reviews)4.0
Features & functionality (2 reviews)4.0
Customer support (2 reviews)4.0
Value for money (2 reviews)4.2
Integrations (2 reviews)4.0
Review Summary
Summarized from 22 verified reviews · Updated September 2026
UltiPro is a comprehensive HRIS and payroll platform praised for strong core HR and payroll functionality, real-time data integration, and user-friendly interfaces that support quick adoption. Reviewers highlight solid customer support, flexible customization, and reliable reporting tools, though some note implementation can be complex and talent management modules beyond payroll are less developed than core offerings. The system works well for small to mid-sized companies but may require consultants for smooth deployment.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of UltiPro
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What reviewers mention most

Jeanne Nuara, PMP, CSM, Director, Human Resources at Allianz PartnersVerified Review
Posted on Apr 13, 2020

“Fully integrated real time HRIS and Payroll solution”

Overall rating5.0

We have been using UltiPro for 5 years, and have been incredibly satisfied with the real time integration of data between each of it's platforms (HRIS, BI, Payroll, Recruiting, etc.) and especially the ease of configuration and customization capability that is by far more effective than prior HR/Payroll platforms we have used in the past. We are able to quickly implement solutions to complex situations without having to submit a ticket or pay for a configuration request. We have automated many of our recruiting and onboarding processes that has allowed us to reduce data entry, paper, and FTE, and improve the employee experience as well.

Yolanda Rivera Irby, Office Administrator at Miller & Martin PLLCVerified Review
Posted on Apr 13, 2020

“Resource Center”

Overall rating4.0

My experience thus far with UltiPro has been pretty good. Although I wish I could do more with the different resources offered, but that's just on end and nothing to do with UltiPro.

Jaronika DancyVerified Review
Posted on Apr 10, 2020

“The Ultimate Experience”

Overall rating5.0
Josephina Ulatowski, Assistant Human Resources Director at The Summit CenterVerified Review
Posted on Apr 10, 2020

“UltiPro Review”

Overall rating4.0

UltiPro is a very robust HRIS program. I've found them to be the only HRIS software that can meet our company's needs.

Kimberly Stark, HRIS Manager at Thompson Tractor CompanyVerified Review
Posted on Apr 10, 2020

“Ultimate Software is a company I know I can trust”

Overall rating5.0
Matt Sidhom, Senior Director of Compensation and Benefits at PLH Group, Inc.Verified Review
Posted on Apr 8, 2020

“Top Notch Customer Service”

Overall rating5.0

In my experience, no HCM system is perfect. What Ultimate does really well is constantly get better and hire great people who really care and work to solve your problems. The people have made all the difference in my experience with them. I've had other groups pitch me and the people are fine but I just find the level of caring from Ultimate makes the difference.

Sarah Smogoleski, Manager People Operations at eXp RealtyVerified Review
Posted on Apr 6, 2020

“Great End User Experience”

Overall rating4.0

The end user experience is much better than many HRIS products...the help videos are polished and informative. As an end user the system is very intuitive. For a sys admin, it's not quite as clean but Ultimate continues to make improvements and is constantly trying to develop tools to help gain insights. Customer Support is very helpful but they seem to be under staffed. Unless it is a payroll critical issue, it may take some time to get an answer. LOVE the custom reporting tool.

Sarah Makahi, Payroll Analyst at VectrusVerified Review
Posted on Apr 3, 2020

“Payroll Made Easy”

Overall rating5.0

I first worked on Ultimate Software in 2004. It has grown with the times and continues to take feedback from customers to improve the product. I love the quick tours all thru the software for those things that we don't do all of the time and need a quick refresher.

Stephanie Cogdell, Senior Global HR Manager at IntraHealth InternationalVerified Review
Posted on Apr 3, 2020

“User friendly tools”

Overall rating4.0

UltiPro does a great job of making sure their tools are easy to use and that there are plenty of educational resources for clients. Their tools are also cost-effective.

Mike Bochantin. CSPO, Sr. IT Non Merchandise Procurement Analyst at Costco WholesaleVerified Review
Posted on Apr 2, 2020

“Very good solution for smaller to mid sized companies”

Overall rating4.0

UltiPro Pros Limiting the need for IT resources post implementation. - Hi level impact for smaller IT footprint. Standardized employee details, history and job data with integration across HCM. Easy user interface on many areas of the system. Quick adoption with end users. One note: Recommendations to others considering the product: Do a thorough requirements analysis and demand proof of capabilities, especially when it comes to module integration between, UTA, Core, and Recruiting.

Capabilities

UltiPro features

The full feature set, grouped by module.

HR Software

  • Applicant Tracking
  • Banking and Tax Details
  • Benefits Management
  • Employee Management
  • Feedback
  • Job Board Posting
  • Performance Management
  • Recruiting Management
  • Social Recruiting
  • Talent Management
  • Time Management
  • User Support

Payroll Software

  • Automatic Calculations
  • Employee Database
  • Pay Slip Generation
  • Operations Management
  • Tax Management
  • Time Tracking
  • Vacation/Leave Tracking
  • Wage Garnishment

Talent Management Software

  • Competency Management
  • Feedback
  • Individual Development Plans
  • Learning Management
  • Onboarding
  • Performance Management
  • Recruitment Management
  • Training Management

Plans

UltiPro pricing

Price Type
Year
Free Version
No
Payment Frequency
Quote Based

Media

Screenshots & video

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