UltiPro

Deployment

WindowsMaciPhone/iPadWeb-based

Best for

SmallMediumLarge

Overview

About UltiPro

Ultimate provides human capital management solutions designed to improve the employee experience by putting people first—HR management, payroll system, talent, time and scheduling, engagement surveys, HR service delivery, and more. UltiPro helps simplify and improve work experiences for all employees. Organizations can easily manage global people data and processes with UltiPro and ensure their people feel engaged and productive from day one. With UltiPro, you can deliver personalized recruiting and onboarding experiences, guide employees through important benefits choices, simplify complex payroll computations, efficiently manage time and attendance needs, support continuous performance management and development, and build proactive succession plans for the future.

At a glance

Software information

Industries served, licensing and the support UltiPro provides.

Licensing

  • Quote Based

Support

  • Phone
  • Online (Ticket)

Training

  • Help Guides
  • Video Guides
  • Blogs
  • Infographics
  • Case Studies
  • Whitepapers

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Infographics
  • Case Studies
  • Whitepapers

Review analytics

What customers report

4.3
Based on 22 verified reviews
Ease of use4.0
Features & functionality4.0
Customer support4.0
Value for money4.3
Integrations4.0

What users like the most

  • Their report writing is excellent, and they provide several free workshops to assist you. The payroll and human resources software are simple to use and customize.
  • The program is incredibly user-friendly and intuitive. The installation staff quickly responded, and the customer service was excellent.

What users like the least

  • It takes months of instruction and practice and making error after mistake to master report writing fundamentals.
  • At our workplace, punches are occasionally not logged on the employee station, resulting in difficulties with hours because they are not recorded.

What users say

Review Analytics of UltiPro

Every review is verified through Goodfirms before it's published.

4.322 Verified Reviews
Ease of use (2 reviews)4.0
Features & functionality (2 reviews)4.0
Customer support (2 reviews)4.0
Value for money (2 reviews)4.2
Integrations (2 reviews)4.0
Review Summary
Summarized from 22 verified reviews · Updated September 2026
UltiPro is a comprehensive HRIS and payroll platform praised for strong core HR and payroll functionality, real-time data integration, and user-friendly interfaces that support quick adoption. Reviewers highlight solid customer support, flexible customization, and reliable reporting tools, though some note implementation can be complex and talent management modules beyond payroll are less developed than core offerings. The system works well for small to mid-sized companies but may require consultants for smooth deployment.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of UltiPro
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What reviewers mention most

Lynda Fairly , Co-founder|Marketing at NumlookerVerified Review
Posted on Mar 31, 2022

“The best features of UltiPro are employee scheduling, calendar management, leave tracking, employee time clock, and many more.”

Overall rating4.5
Ease of use4.0
Features & functionality4.0
Customer support4.0
Value for money4.0
Integrations4.0

My company has been using UltiPro, a top-notch cloud-based software, and is responsible for facilitating and boosting the employees' work experiences. It assists in managing various functions, including HR, payroll, project management, and other crucial functions. Moreover, it's liable for synchronizing data in real-time, offering insights and cloud security. The biggest cons of this software are customization is not so economical, tax filing service needs improvement, and business intelligence isn't up to the mark.

Steven Walker, CEO at SpylixVerified Review
Posted on Mar 31, 2022

“It takes in charge of effectively managing time and attendance requirements.”

Overall rating4.5
Ease of use4.0
Features & functionality4.0
Customer support4.0
Value for money4.5
Integrations4.0

UltiPro is a cloud-based platform for my business that helps employees simplify and improve their work experiences. It aids in administering various operations, including payroll, human resources, project management, and other critical functions. It's also in charge of syncing data in real-time, securing the cloud, and delivering insights.

Joyce DuPree, Assistant HR Manager at Birmingham Water Works BoardVerified Review
Posted on Apr 30, 2020

“Nicely programmed”

Overall rating4.0
Dena Torres, HR Generalist at The Wasserstrom CompanyVerified Review
Posted on Apr 23, 2020

“Ultimately flexible”

Overall rating5.0

Ultimate Software has been a great tool with so many more offerings of features than we can even imagine implementing. Very customizable. Very flexible system.

Asad Bawa, Senior Talent Acquisition at DynataVerified Review
Posted on Apr 22, 2020

“Good for HR poor for Talent Acquisition”

Overall rating3.0

I had Ultipro at two different companies. From an HR perspective it is a good all in one solution. It has good integrations, good for org development, payroll, learning. However when it comes to Talent Acquisition and Recruiting, these features are an afterthought for Ultipro and it shows. Lack of reports, lack of functionality, lack of global support. I would suspect it would work better at a national services company versus a global saas company.

Brenda Hebert, Licensed Real Estate Agent at Keller Williams Realty Clear LakeVerified Review
Posted on Apr 22, 2020

“Jury is still out”

Overall rating3.0

Love the potential but it freezes often and I think it’d be more efficient if you could use the app to initiate a synch vs having to initiate from the watch. It would also be more useful if the recommendations for training could be accessed from a phone vs trying to scroll through so much detail via watch screen only. Lastly, the explanations of what things mean and how they can affect your training is vague (ie ANS and recovery data)

Jennifer YoungVerified Review
Posted on Apr 20, 2020

“Awesome Company and Program”

Overall rating5.0
The customer service with Ultimate Software is beyond superior! The system is so functional!
CJ Franko, Director of Human Resources at AOI CorporationVerified Review
Posted on Apr 15, 2020

“Used a third party to implement!”

Overall rating4.0

Ulti-Pro is a very dynamic software and has amazing reporting capabilities. However, the implementation can be very painful. Once we hired a consultant to help us, things went so much smoother. So, hire a consultant to help you with the implementation and it will be smooth sailing!

Scott Castleberry, IT Applications Manager at TDIndustriesVerified Review
Posted on Apr 15, 2020

“Solid, Flexible, customer Focused”

Overall rating4.0

I've been using UltiPro since 2009. Their customer support is excellent. The Platform Configuration feature makes the system flexible so we can "tweak" it to suit our needs. There are APIs that allow us to get the data we need to integrate with our ERP system. Overall, a very solid, easy to use, reliable system.

Amy Benbarka, Director of HR Operations at FrontpointVerified Review
Posted on Apr 15, 2020

“Great for Core HRIS, Payroll and BenAdmin - mixed bag after that”

Overall rating3.0

If you are looking for a system in middle enterprise to run payroll and do ben admin, Ulti is a good option. Their payroll, BenAdmin and regular HRIS are well integrated and their onboarding isn't bad either, though the UI is not super modern. If you are looking for a human capital management system complete with performance management, learning, employee feedback, etc you will either need to compromise in order to have everything on one platform or go with other competitors. Ulti is trying to develop a one platform approach with mixed results. Also important to note that some of their core features are actually products they've acquired and integrated into the suite. For example, the time and attendance is not on the same line of code as payroll and if you have a large hourly population, this will sometimes cause issues. Best things: BenAdmin, employee and manager self-service, core payroll Worst things: performance management (inflexible) and tax support (constantly behind and often provides inaccurate information)

Capabilities

UltiPro features

The full feature set, grouped by module.

HR Software

  • Applicant Tracking
  • Banking and Tax Details
  • Benefits Management
  • Employee Management
  • Feedback
  • Job Board Posting
  • Performance Management
  • Recruiting Management
  • Social Recruiting
  • Talent Management
  • Time Management
  • User Support

Payroll Software

  • Automatic Calculations
  • Employee Database
  • Pay Slip Generation
  • Operations Management
  • Tax Management
  • Time Tracking
  • Vacation/Leave Tracking
  • Wage Garnishment

Talent Management Software

  • Competency Management
  • Feedback
  • Individual Development Plans
  • Learning Management
  • Onboarding
  • Performance Management
  • Recruitment Management
  • Training Management

Plans

UltiPro pricing

Price Type
Year
Free Version
No
Payment Frequency
Quote Based

Media

Screenshots & video

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