Shipstation

4.7 (24 Reviews)|Write a Review|Claimed profile
United States HQFounded 2005

Deployment

Web-basediPhone/iPadAndroidWindows

Best for

SmallMediumLarge

Overview

About Shipstation

ShipStation is a cloud-based shipping software that helps e-commerce retailers of all sizes streamline their shipping operations and tracking. It integrates with over 100 shipping carriers and marketplaces, so you can easily import orders, create shipping labels, and track shipments. ShipStation also offers a variety of features to help you save time and money on shipping, such as discounted shipping rates, bulk shipping, and automated shipping workflows. ShipStation is designed to be user-friendly and efficient, with a focus on providing the best possible shipping experience for both retailers and customers.

It is a powerful tool that can help you take your shipping operations to the next level.

At a glance

Software information

Industries served, licensing and the support Shipstation provides.

Industries

  • Retail
  • Warehousing

Licensing

  • Proprietary
  • Monthly Payment
  • Free trial

Support

  • Email
  • Phone
  • 24x7 Support

Training

  • In-person

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Case Studies
  • On-Site Training
Languages (1)
English

Review analytics

What customers report

4.7
Based on 24 verified reviews

What users say

Review Analytics of Shipstation

Every review is verified through Goodfirms before it's published.

4.624 Verified Reviews
Ease of use (2 reviews)4.5
Features & functionality (2 reviews)5.0
Customer support (2 reviews)5.0
Review Summary
Summarized from 24 verified reviews · Updated September 2026
Shipstation is widely praised for its ease of use and ability to centralize orders from multiple sales channels and carriers into one platform. Users consistently highlight strong customer support, improved productivity, and cost savings through volume shipping rates. Integration capabilities, label printing, and real-time tracking are frequently cited strengths. However, some users note that inventory management features need improvement, performance can lag with large order volumes, and the software may be costlier than alternatives. One user reported an unresolved technical issue with limited support responsiveness.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of Shipstation
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What reviewers mention most

Joe Elichaa, CEO and Founder at VR KIXVerified Review
Posted on Jan 3, 2019

“Easy to use”

Overall rating5.0

Pros: It works with orderhive.

Cons: Does not keep customers account.

Mallorie Parrish, CEO at Aleo Inc.Verified Review
Posted on Jan 3, 2019

“Positive”

Overall rating5.0

Pros: Too many to count. Integrations, inventory management, project tracking and real-time updating.

Cons: None

Kaleah Baker, Chief Operations Officer at BridesMadeVerified Review
Posted on Jan 3, 2019

“Love em!”

Overall rating5.0

Pros: LOVE THEM. Customer support is amazing.

Cons: Not much, honestly.

Shane MorrisVerified Review
Posted on Jan 2, 2019

“Perfect”

Overall rating5.0

Pros: It meets my every need and fulfills it with its true and easy services.

Cons: Not many

Capabilities

Shipstation features

The full feature set, grouped by module.

Shipping Software

  • Container Shipping
  • Ground Shipping
  • Import / Export
  • Inventory Management
  • Parcel Shipping
  • Shipment Tracking
  • Warehouse Management

Shipment Tracking Software

  • Alerts/Notifications
  • Barcode Scanner
  • Delivery Estimate
  • Route Optimization
  • Status Tracking
  • Tracking Filters
  • Website Integration

Inventory Management Software

  • Alerts/Notifications
  • Inventory Control
  • Inventory Optimization
  • Order Fulfillment
  • Order Management
  • Reporting/Analytics
  • Shipping
  • Warehouse Management

Order Management Software

  • Customer Management
  • Inventory Management
  • Order Entry
  • Order Fulfillment
  • Order Tracking
  • Reports & Analysis
  • Shipping Management

Plans

Shipstation pricing

Price Type
Month
Free Version
No
Payment Frequency
Monthly Payment
Preferred Currency
USD ($)
Free Trial
30 Days
Standard$9.00 / month

Media

Screenshots & video