Shipstation

4.7 (24 Reviews)|Write a Review|Claimed profile
United States HQFounded 2005

Deployment

Web-basediPhone/iPadAndroidWindows

Best for

SmallMediumLarge

Overview

About Shipstation

ShipStation is a cloud-based shipping software that helps e-commerce retailers of all sizes streamline their shipping operations and tracking. It integrates with over 100 shipping carriers and marketplaces, so you can easily import orders, create shipping labels, and track shipments. ShipStation also offers a variety of features to help you save time and money on shipping, such as discounted shipping rates, bulk shipping, and automated shipping workflows. ShipStation is designed to be user-friendly and efficient, with a focus on providing the best possible shipping experience for both retailers and customers.

It is a powerful tool that can help you take your shipping operations to the next level.

At a glance

Software information

Industries served, licensing and the support Shipstation provides.

Industries

  • Retail
  • Warehousing

Licensing

  • Proprietary
  • Monthly Payment
  • Free trial

Support

  • Email
  • Phone
  • 24x7 Support

Training

  • In-person

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Case Studies
  • On-Site Training
Languages (1)
English

Review analytics

What customers report

4.7
Based on 24 verified reviews
Ease of use4.5
Features & functionality5.0
Customer support5.0

What users say

Review Analytics of Shipstation

Every review is verified through Goodfirms before it's published.

4.624 Verified Reviews
Ease of use (2 reviews)4.5
Features & functionality (2 reviews)5.0
Customer support (2 reviews)5.0
Review Summary
Summarized from 24 verified reviews · Updated September 2026
Shipstation is widely praised for its ease of use and ability to centralize orders from multiple sales channels and carriers into one platform. Users consistently highlight strong customer support, improved productivity, and cost savings through volume shipping rates. Integration capabilities, label printing, and real-time tracking are frequently cited strengths. However, some users note that inventory management features need improvement, performance can lag with large order volumes, and the software may be costlier than alternatives. One user reported an unresolved technical issue with limited support responsiveness.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of Shipstation
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What reviewers mention most

Matt Bailey, Founder at SiteLogicMarketingVerified Review
Posted on Apr 4, 2023

“ShipStation provides real-time tracking information and allows for customized branding”

Overall rating5.0
Ease of use4.0
Features & functionality5.0
Customer support5.0

Our company SiteLogicMarketing uses ShipStation. Our company has been using ShipStation for several years now, and we use it daily to manage our shipments for clients. This software is the ability to integrate with multiple sales channels and carriers, making it easy to manage shipments in one central location. The software can be difficult to set up and learn, especially for those who are not as familiar with the technology. ShipStation can be more expensive than some other shipping software options.

James Smith, Co-founder at InyouthsVerified Review
Posted on Apr 4, 2023

“ShipStation takes only a few minutes to process orders daily”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0

Since our company Inyouths, uses UPS and FedEx to ship out our products, we have been using ShipStation, for over 2 years. ShipStation has been a lifesaver as it enables us to process all our orders from different marketplaces and websites quickly and easily. We use ShipStation daily, taking only a few minutes to process orders daily. This helps us greatly optimize our shipping operations. The software is user-friendly and straightforward, with robust features like tracking options, batch label printing, shipment automation, etc. On top of that, the customer support team is really helpful and always available to assist with any queries.

Crystal DiazVerified Review
Posted on Jun 16, 2020

“One of the best shopify apps!”

Overall rating5.0

I love this app! It makes it so easy to get great pricing, print labels, and ship out product quickly all in one program!

Suslo CoutureVerified Review
Posted on Mar 26, 2020

“Overall Experience: Awesome”

Overall rating5.0
Ali Bavarsad, Account Manager at AradSystemVerified Review
Posted on Jun 3, 2019

“Issue to upload tracking number on Rakuten website for more then 6 months.”

Overall rating2.0
It's been four months that I keep asking customer service to resolve the issue I have to upload the tracking number on the Rakuten website but no resolution. They keep telling me we are working on it. Customer service does not support phone call if you are not enterprise customer with them. My account manager decline to answer my email and phone call.
AnonymousVerified Review
Posted on Jan 11, 2019

“Great inventory system”

Overall rating4.0

Pros: Simple ease of use and price. A better inventory system would be great!

Cons: None

Alexander SurovVerified Review
Posted on Jan 11, 2019

“Rugged inventory tracking system”

Overall rating5.0

You can effectively organize and manage shipping and service from your e-commerce websites. Presence of a powerful feature to identify return customers. The search customer feature where you can search to field details of a customer is very robust as it reduces a lot of time. A huge volume of orders is processed with higher fulfillment times. Highly responsive customer service.

Crows HeadVerified Review
Posted on Jan 11, 2019

“Great for shipping and order management”

Overall rating4.0

Pros: Great to manage shipments.

Cons: Inventory is not good.

Ian JohnsonVerified Review
Posted on Jan 10, 2019

“Great and Expect More”

Overall rating5.0

Pros: So easy to set up.

Cons: Wish it had better inventory management.

Andrea K. BelenVerified Review
Posted on Jan 10, 2019

“Effective and Good for us”

Overall rating4.0

Pros: Works best for our business.

Cons: I think it needs to produce more better labels.

Capabilities

Shipstation features

The full feature set, grouped by module.

Shipping Software

  • Container Shipping
  • Ground Shipping
  • Import / Export
  • Inventory Management
  • Parcel Shipping
  • Shipment Tracking
  • Warehouse Management

Shipment Tracking Software

  • Alerts/Notifications
  • Barcode Scanner
  • Delivery Estimate
  • Route Optimization
  • Status Tracking
  • Tracking Filters
  • Website Integration

Inventory Management Software

  • Alerts/Notifications
  • Inventory Control
  • Inventory Optimization
  • Order Fulfillment
  • Order Management
  • Reporting/Analytics
  • Shipping
  • Warehouse Management

Order Management Software

  • Customer Management
  • Inventory Management
  • Order Entry
  • Order Fulfillment
  • Order Tracking
  • Reports & Analysis
  • Shipping Management

Plans

Shipstation pricing

Price Type
Month
Free Version
No
Payment Frequency
Monthly Payment
Preferred Currency
USD ($)
Free Trial
30 Days
Standard$9.00 / month

Media

Screenshots & video