Shipstation

4.7 (24 Reviews)|Write a Review|Claimed profile
United States HQFounded 2005

Deployment

Web-basediPhone/iPadAndroidWindows

Best for

SmallMediumLarge

Overview

About Shipstation

ShipStation is a cloud-based shipping software that helps e-commerce retailers of all sizes streamline their shipping operations and tracking. It integrates with over 100 shipping carriers and marketplaces, so you can easily import orders, create shipping labels, and track shipments. ShipStation also offers a variety of features to help you save time and money on shipping, such as discounted shipping rates, bulk shipping, and automated shipping workflows. ShipStation is designed to be user-friendly and efficient, with a focus on providing the best possible shipping experience for both retailers and customers.

It is a powerful tool that can help you take your shipping operations to the next level.

At a glance

Software information

Industries served, licensing and the support Shipstation provides.

Industries

  • Retail
  • Warehousing

Licensing

  • Proprietary
  • Monthly Payment
  • Free trial

Support

  • Email
  • Phone
  • 24x7 Support

Training

  • In-person

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Case Studies
  • On-Site Training
Languages (1)
English

Review analytics

What customers report

4.7
Based on 24 verified reviews

What users say

Review Analytics of Shipstation

Every review is verified through Goodfirms before it's published.

4.624 Verified Reviews
Ease of use (2 reviews)4.5
Features & functionality (2 reviews)5.0
Customer support (2 reviews)5.0
Review Summary
Summarized from 24 verified reviews · Updated September 2026
Shipstation is widely praised for its ease of use and ability to centralize orders from multiple sales channels and carriers into one platform. Users consistently highlight strong customer support, improved productivity, and cost savings through volume shipping rates. Integration capabilities, label printing, and real-time tracking are frequently cited strengths. However, some users note that inventory management features need improvement, performance can lag with large order volumes, and the software may be costlier than alternatives. One user reported an unresolved technical issue with limited support responsiveness.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of Shipstation
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What reviewers mention most

Salahuddin Malikzada, President-CEO at Herat United Group International (HUG)Verified Review
Posted on Jan 10, 2019

“I am happy with it”

Overall rating4.0

Pros: Fast, Easy to use and Price is good.

Cons: Some of the shipping prices are high (Next day and Second Air)

R MadhanVerified Review
Posted on Jan 10, 2019

“Real joy to work with”

Overall rating5.0

A significant increase in productivity in the workforce and also a key contributor in our streamlining of the business. The Shipstation team themselves are a real joy to work with excellent customer service. Shipstation is great and has genuinely solved a lot of our issues with regards to order fulfillment.

Kinjal Bhanushali, R&D Manager at uFaber Edutech Pvt LtdVerified Review
Posted on Jan 10, 2019

“Very easy to use”

Overall rating5.0

This software is the most heavily used software by our fulfillment team and it allows us to communicate about orders inside of an organized system.

OmgsyVerified Review
Posted on Jan 10, 2019

“Easy and Overall Good”

Overall rating5.0

It is an easy way to combine a bunch of different order sites into one place. It is very well laid out, and very easy to use. Shipping has never been easier.

Hayden Deatherage, Lead Engineer at Rocky Mountain RacksVerified Review
Posted on Jan 10, 2019

“Love it!”

Overall rating5.0

I absolutely love ShipStation and how easy it is to implement. It took hours out of our normal packing and shipping day.

Amo HimanVerified Review
Posted on Jan 9, 2019

“Great to use”

Overall rating5.0

Pros: Easy to use and works great.

Cons: None

Parshant DuttaVerified Review
Posted on Jan 9, 2019

“Fantastic”

Overall rating5.0

Easy to use, does everything we need. We integrate with many selling channels, several carriers and have used ShipStation for over 2 years seamlessly.

Christina Visconti, Production Operations Manager at ApothekeVerified Review
Posted on Jan 4, 2019

“Easy to implement and super good”

Overall rating5.0

Pros: Easy to import and print labels.

Cons: It becomes difficult to use when there's a large influx of orders.

Suslo CoutureVerified Review
Posted on Jan 3, 2019

“Overall Experience: Awesome”

Overall rating5.0

A significant increase in productivity in the workforce and also a key contributor in our streamlining of the business. The Shipstation team themselves are a real joy to work with. Appreciate their excellent customer service. Shipstation is great and has genuinely solved a lot of our issues with regards to order fulfillment.

Hardik Vadariya, Software Developer at BiztechCSVerified Review
Posted on Jan 3, 2019

“Simple and Effective”

Overall rating4.0

This software helps make our shipping process simple. It also helps us to save money on shipping by allowing us access to high volume USPS shipping rates. It rocks Seamless integrations into all of the major 3P selling channels that allows for easy order fulfillment and label printing from one location.

Capabilities

Shipstation features

The full feature set, grouped by module.

Shipping Software

  • Container Shipping
  • Ground Shipping
  • Import / Export
  • Inventory Management
  • Parcel Shipping
  • Shipment Tracking
  • Warehouse Management

Shipment Tracking Software

  • Alerts/Notifications
  • Barcode Scanner
  • Delivery Estimate
  • Route Optimization
  • Status Tracking
  • Tracking Filters
  • Website Integration

Inventory Management Software

  • Alerts/Notifications
  • Inventory Control
  • Inventory Optimization
  • Order Fulfillment
  • Order Management
  • Reporting/Analytics
  • Shipping
  • Warehouse Management

Order Management Software

  • Customer Management
  • Inventory Management
  • Order Entry
  • Order Fulfillment
  • Order Tracking
  • Reports & Analysis
  • Shipping Management

Plans

Shipstation pricing

Price Type
Month
Free Version
No
Payment Frequency
Monthly Payment
Preferred Currency
USD ($)
Free Trial
30 Days
Standard$9.00 / month

Media

Screenshots & video