Name: Referral Factory
Rating: 4.9 (12 reviews)

Overview

About Referral Factory

Referral Software for building, launching, and managing your own referral programs. Voted the #1 referral platform to use by marketing influencers across the globe.

Access +100 pre-built referral program templates, or build a campaign from scratch. Style your campaign to look and feel 100% on brand. Easily generate referral links for your customers and fans. Advanced referral analytics to track who referred who. Plus you can issue rewards for referrals automatically (cash, vouchers, or upload your own coupons).

What is unique about Referral Factory is that you don't need to install tracking scripts on your website to get started, you get a ‘no code’ solution right out of the box!

We also offer integrations with HubSpot, Salesforce, Intercom, Zoho, Pipedrive, Monday.com, Zapier and more...

At a glance

Software information

Industries served, licensing and the support Referral Factory provides.

Industries

Banking
Commercial-real-estate
Computer-software
Consumer-goods
Consumer-services
Cosmetics

Licensing

Proprietary
Monthly Payment
Free trial

Support

Email
Live Chat
24x7 Support

Training

Webinar
In-person
Documentation

Knowledge Base

Languages (1)

English

Review analytics

What customers report

4.9

Based on 12 verified reviews

What users say

Review Analytics of Referral Factory

Every review is verified through Goodfirms before it's published.

4.912 Verified Reviews

Review Summary

Summarized from 12 verified reviews · Updated September 2026

Referral Factory is praised for its ease of setup and user-friendly interface, with users noting they can launch campaigns without coding knowledge or technical installation. The platform offers business-specific templates that reduce setup time, and reviewers consistently highlight responsive customer support from referral marketing experts who provide guidance on program strategy and execution. Users report measurable results including increased referrals, entries, and customer sign-ups, along with the ability to track individual customer referrals and manage rewards efficiently. The software supports multiple campaigns, languages, and business types, making it accessible for small businesses and agencies managing programs for clients.

✦ AI-generated summary. May not reflect every review.

What reviewers mention most

Jessica PaluzziVerified Review

Posted on Nov 18, 2021

“Great tool to run quality referral programs for clients”

Overall rating5.0

We used Referral Factory to run referral campaigns and track influencer campaigns for our clients. The software was easy to use and we could have as many campaigns as we wanted which allowed us to run a referral program, manage influencer campaigns and run competitions.

Kirsty SharmanVerified Review

Posted on Jun 7, 2021

“We got 30% increase in athlete sign ups”

Overall rating5.0

We initially wanted to build our own referral program but after having a very informative demo and running a free trial we found that the software was able to do everything we needed. The best part is, we didn't have to involve our product and dev team so they could focus on making our product better. The software was so easy to use and being an international platform, it was important to be able to run referral programs in different languages which Referral Factory offered. What a win!

Craig BlignautVerified Review

Posted on May 26, 2021

“Easy to use referral platform for small businesses”

Overall rating5.0

I was referred to Referral Factory by a fellow business owner and set up a demo with a referral marketing expert. They showed me how to use the platform and gave me advice on how to market my referral program to my customers. I built and launched my program to my customers the same day and have never looked back. It also looks really professional to my customers that I have such a beautiful referral program.

Michelle KavarnosVerified Review

Posted on May 26, 2021

“A well priced, easy to use referral tool that helped me book more make up trials”

Overall rating5.0

I had a demo with an expert from Referral Factory who showed me the different templates I could use for my hair and make up business. This was such a bonus as it saved me so much time plus my program looks stunning. They also gave me tips on how to run my program and what type of reward I should issue - really impressed with their service and knowledge.

Geraldo PaluzziVerified Review

Posted on May 26, 2021

“I found referral program templates for my business and my client’s businesses”

Overall rating5.0

Referral Factory has helped me run individual referral programs for franchises who offer different rewards and incentives. With each program working differently, Referral Factory makes it easy to keep track of who needs to be issued with rewards and what rewards they need to be issued which makes it easier for me to manage.

Stacey VorsterVerified Review

Posted on May 19, 2021

“Super easy to use and great customer support”

Overall rating5.0

Funnily enough, Referral Factory was referred to me by a colleague in my industry. When she first mentioned it, I was worried it would be too much work and might involve some coding experience. It turns out they built the software for people exactly like me. REverything from registering for my free trial, building a program and sending it to my clients was quick and easy.

Craig BlignautVerified Review

Posted on May 19, 2021

“Easy to use referral platform for small businesses”

Overall rating4.0

I was referred to Referral Factory by a fellow business owner and set up a demo with a referral marketing expert. They showed me how to use the platform and gave me advice on how to market my referral program to my customers. I built and launched my program to my customers the same day and have never looked back. It also looks really professional to my customers that I have such a beautiful referral program.

Jenny Verified Review

Posted on May 12, 2021

“I Got 60 New Diners in 4 Weeks”

Overall rating5.0

I was able to run a free trial without needing a credit card - once I started my free trial, a referral marketing expert emailed me with advice on how to build my referral program and market it to my customers. It’s been such a breeze to use and there are always new features being added.

Chris ScholtzVerified Review

Posted on May 7, 2021

“Easiest Way To Run An eCommerce Referral Program”

Overall rating5.0

Referral Factory allows me to easily run a referral program for my e-commerce store without additional resources. I can now identify which of my customers are referring friends and when they need a reward.

Murray LeggVerified Review

Posted on May 5, 2021

“Referral Factory helps growth through trusted referrals”

Overall rating5.0

Customers that trust and believe in our service are our best advocates for growth. They refer their network, so our new wave of customers is easier to onboard, trusts our product, is happy to pay for the value, and stays retained for longer. We're grateful for this kind of customer growth.

Capabilities