Pipedrive

4.4 (29 Reviews)|Write a Review|Claimed profile
United States HQFounded 2010

Deployment

Best for

SmallMediumLarge

Overview

About Pipedrive

Pipedrive CRM solution is designed for small to large enterprises. This advanced customer relationship management software has a user-friendly interface covering all CRM capabilities like lead management, sales force automation, marketing automation, etc. Users can get a complete overview of the CRM strategies with various reports like performance reports, revenue reports, and conversion reports. Visual sales pipeline and customizable pipeline are their sales-related features.

The software follows strong security measures such as two-factor authentication, SOC-2 compliance, AES-256 encryption, permission-based access, etc. Another notable feature of Pipedrive is the e-signature facility that helps users to centralize the documentation process and securely access it from anywhere Pipedrive CRM software is compatible with all android and iOS devices. The software is cost-effective, and users can subscribe either monthly or yearly. The software offers a free trial.

At a glance

Software information

Industries served, licensing and the support Pipedrive provides.

Industries

  • Accounting
  • Logistics-supply-chain
  • Marketing-advertising

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Free trial

Support

  • Email
  • 24x7 Support

Training

  • Webinar

Knowledge Base

  • Help Guides
  • Video
  • Blog
Languages (1)
English

Review analytics

What customers report

4.4
Based on 29 verified reviews

What users like the most

  • Pipedrive is a powerful CRM tool known for its user-friendly, visual interface that simplifies managing sales pipelines. One of its standout features is the ability to customize pipelines, allowing businesses to tailor the software to their specific sales processes. Automation capabilities further enhance productivity, as tasks like follow-up reminders and lead assignment can be automated. Pipedrive also integrates seamlessly with popular tools like Gmail, Google Calendar, etc.,.
  • User-friendly and visually appealing interface. Highly customizable pipelines and workflows. Strong automation features for follow-ups and task management. Seamless integrations with third-party tools. Affordable pricing for small to mid-sized businesses.

What users like the least

  • While Pipedrive has many strengths, it does come with a few limitations. One of the main drawbacks is its limited advanced reporting capabilities, which may not be sufficient for larger businesses that require more in-depth analytics. Additionally, Pipedrive does not offer a free plan, which can be a disadvantage for startups or smaller businesses working with tight budgets.
  • User-friendly and visually appealing interface. Highly customizable pipelines and workflows. Strong automation features for follow-ups and task management. Seamless integrations with third-party tools. Affordable pricing for small to mid-sized businesses.

What users say

Review Analytics of Pipedrive

Every review is verified through Goodfirms before it's published.

4.329 Verified Reviews
Ease of use (6 reviews)4.6
Features & functionality (6 reviews)4.5
Customer support (6 reviews)4.0
Value for money (4 reviews)4.7
Integrations (4 reviews)4.5
Review Summary
Summarized from 29 verified reviews · Updated September 2026
Pipedrive is praised for its intuitive, visual interface and ease of use, making it particularly appealing to sales teams and small-to-mid-sized businesses. Users consistently highlight its streamlined pipeline management, automation features, and integrations as core strengths. However, reviewers note limitations in customization options and advanced reporting capabilities for larger organizations, and some mention pricing concerns relative to feature availability. The platform represents a straightforward, affordable CRM solution that prioritizes usability over complexity.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of Pipedrive
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What reviewers mention most

PixelPlexVerified Review
Posted on Jan 7, 2020

“The best software as CRM”

Overall rating4.0
Klaus Chen, BBA, RPR, Marketing coordinator at TERRAFORMVerified Review
Posted on Jan 6, 2020

“Good experience overall using the tool”

Overall rating4.0

Pros: Easily track leads and customizes the clients' pipeline

Cons: Price

Marty Balkema, COO at AugustoVerified Review
Posted on Jan 3, 2020

“Significant tool”

Overall rating4.0
TugezaVerified Review
Posted on Oct 21, 2019

“Awesome product”

Overall rating5.0

Pros: Adequately prices. Functionality

Cons: Missing some features

Jeremy Hohn, Director of Sales, Energy at Pipeline Plastics, LLCVerified Review
Posted on Jun 3, 2019

“Pipedrive is the best CRM value”

Overall rating5.0
I have run sales teams over my career and utilized various platforms such as Salesforce Enterprise, Salesforce IQ, ACT! as well as Pipedrive. Pipedrive offers simply the best entry level value for small business and can be customized to fit your business profile. Whether in manufacturing, distribution, or B2B sales, it will fit the bill!
Rodrigo Rojas Fernandez, Founder & CEO at TIMEHUNTERVerified Review
Posted on May 13, 2019
Overall rating5.0
David Schulhof, President at Business Calcium, Inc.Verified Review
Posted on May 7, 2019

“eaay crm”

Overall rating5.0
love pipedrive it's a crm that's easy to use.
visual and simple. sales people will use it
easy to learn. all the features and integrations.
Mark Rueckert, Account Manager at ElemerceVerified Review
Posted on May 3, 2019
Overall rating4.0
Virginia Brooks, Communications Manager at Zenergy TechnologiesVerified Review
Posted on May 3, 2019

“Top Par Sales Process”

Overall rating5.0
We are a fairly small company utilizing Pipedrive’s Silver Plan. The features available in this platform contains everything we need in a CRM for an unarguably affordable price. Pipedrive provides each of our sales representatives with the option to set up their own customized pipeline. Pipedrive’s CRM allows you to easily share and/or assign deals between lead owners and provides visibility into each of your representatives pipelines, so you can keep up with each others current sales initiatives. You can easily import leads from CVS files and assign them to a specific owner. We also utilize Lead Liaison’s Prospect Vision License which allows us to push any qualifying leads from their platform into Pipedrive without having to be logged into Pipedrive. I strongly recommend Pipedrive to any small to mid size business looking to get their sales process up to par.
Graham Blair, VP Partnerships and Client Relations at Habitat SevenVerified Review
Posted on Apr 27, 2019

“VP Partnerships and Client Relations”

Overall rating4.0
I love how visual the tools is. It's easy to quickly see what is coming down your piledrive. Moreover, you're not bogged down with complex features that are going to impair adoption by your sales team. It's easy to use and gets you the information you need to be effective.

Capabilities

Pipedrive features

The full feature set, grouped by module.

CRM Software

  • Calendar & Task
  • Contact Management
  • Collaboration Tools
  • Custom Dashboard
  • Email Integration
  • File Management
  • Forecasting & Analytics
  • Lead Management
  • Mobile Access
  • Pipeline Management
  • Reporting
  • Sales Automation
  • Security
  • Workflow Automation

Lead Management Software

  • Campaign Management
  • Contact Management
  • Email Integration
  • Lead Capture
  • Lead Distribution
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management
  • Reporting & Analytics
  • Sales Tracking
  • Source Tracking

Lead Generation Software

  • Contact Database
  • Data Import/Export
  • Landing Page Builder
  • Lead Capture
  • Lead Database Integration
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Lead Verification/Validation
  • Pipeline Management
  • Prospecting Tools
  • Reporting & Analytics

Real Estate CRM Software

  • Client Manager
  • Lead Generator
  • Campaign Management
  • Contact Management
  • Interaction Tracking
  • Reports & Analytics

Healthcare CRM Software

  • Alerts/Notifications
  • Appointments
  • Campaign Management
  • Medical History
  • Patient Communications
  • Patient Management
  • Reports

Marketing Automation Software

  • Campaign Management
  • Email Marketing
  • Landing Pages
  • Lead Management
  • Sales Intelligence
  • Search Marketing
  • Segmentation and Targeting
  • Social Marketing

Plans

Pipedrive pricing

Price Type
Month
Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription
Preferred Currency
USD ($)
Free Trial
14 Days
Standard$12 / month

Works with

Integrations

Pipedrive connects with the tools your team already uses.

Media

Screenshots & video