Ovellan

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Netherlands HQFounded 2025

Deployment

Web-basedAndroidWindowsMacLinux

Overview

About Ovellan

Ovellan is an AI customer service agent and website chatbot for webshops, local businesses, and service providers. It answers customer questions 24/7 using information from your website, documents, help center, and knowledge base.

Businesses can use Ovellan to automate repetitive customer support, capture and qualify leads, book appointments, and help visitors with product, service, order, and support questions. Because answers are based on your own business content, customers receive relevant and consistent information instead of generic scripted replies.

Ovellan can remember useful details from earlier conversations, such as a customer’s name, preferences, previous questions, orders, and support history. This gives returning visitors more personal support without making them repeat the same information.

Ovellan is built for companies that want faster customer service, better lead handling, and less repetitive work while keeping conversations helpful and natural.

At a glance

Software information

Industries served, licensing and the support Ovellan provides.

Industries

  • Computer-software

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Quote Based
  • Free trial

Support

  • Live Chat
  • Email
  • Phone
  • Support daysMondayTuesdayWednesdayThursdayFridaySupport time09:00 to 19:00 (ECT)
Languages (2)
DutchEnglish
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Capabilities

Ovellan features

The full feature set, grouped by module.

AI Automation Tools

  • AI-Driven Decision Making
  • Low-Code / No-Code Interface
  • Natural Language Processing
  • Workflow Automation Builder
  • Error Handling & Retry Mechanisms
  • Third-Party Integrations
  • Human-in-the-Loop Controls
  • API & Webhook Support
  • Security & Data Encryption

Artificial Intelligence Software

  • Chatbot
  • Decision Making
  • Natural Language Processing
  • Multi-Language
  • AI Features
  • Workflow Automation
  • Virtual Assistant

Customer Service Software

  • Live Chat
  • Help Desk
  • Escalation
  • Alerts/Notifications
  • Appointment Management
  • Feedback Management
  • Knowledge Base
  • Social Media Integration
  • Self-Service Portal
  • AI Features

Sales Force Automation Software

  • AI Features
  • Performance Metrics
  • Lead Management
  • Campaign Management
  • Channel Management
  • Email Marketing

Dashboard Software

  • AI Features
  • Widgets
  • Alerts/Notifications
  • Data Integration
  • Embedded Analytics

E-Commerce Software

  • AI Features
  • Multi-Channel Management
  • Mobile Access
  • Email Marketing
  • Data Security
  • Reporting & Analytics

Forms Automation Software

  • Payment Processing
  • AI Features
  • Task Management
  • Reporting & Analytics
  • Forms Automation

Lead Generation Software

  • AI Features
  • Lead Scoring
  • Lead Capture
  • Data Import/Export
  • Contact Database
  • Lead Verification/Validation
  • Reporting & Analytics

Live Chat Software

  • AI Features
  • Chat Bots
  • Alerts/Notifications
  • Canned Responses
  • File Transfers
  • Geo Targeting
  • Proactive Chat
  • Secured Encryption
  • Visitor Tracking
  • Reports & Analytics

Marketing Automation Software

  • A/B Testing
  • Analytics/ROI Tracking
  • Customizable CTAs
  • Campaign Management
  • Email Marketing
  • Sales Intelligence
  • AI Features
  • Lead Management

Plans

Ovellan pricing

Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription, Quote Based
Preferred Currency
EUR (€)
Free Trial
7 Days
Starter€29 / month
  • 7-day free trial
  • Standard Claude Haiku 4.5
  • 8 theme presets + custom colours
  • AI chatbot Claude
  • Automatic website indexing
  • Hybrid search semantic + keyword
  • Multilingual replies
  • Anti-hallucination honest no answer
  • Strict rules guardrails
  • Human-only mode no AI And AI-Only mode
  • AI actions & toolsi
  • 8 tone presets + custom brand voice
  • Human-like response pace
  • Max messages per conversation
  • Live usage & cost readout
Pro€79 / month
  • Source citations in replies
  • Long-term visitor memory
  • Smart Claude Sonnet 5
  • Adjustable creativity
  • Answer self-check verifies against sources
  • White-label remove Powered by
  • WhatsApp Business Cloud API
  • Auto-escalation on frustration
  • Shared inbox help desk
  • Flow builder advanced API AI nodes logic branching
  • AB testing
  • Lead scoring
  • Custom scoring rules
  • Buy in chat cart checkout
  • Calendar booking
Business€149 / month
  • Premium Claude Opus 4.8 Fable 5
  • Custom widget domain
  • Priority support
  • Dedicated onboarding & migration
Enterprise€199 / feautre
  • Custom quote

Works with

Integrations

Ovellan connects with the tools your team already uses.

Media

Screenshots & video