Lightspeed POS

Canada HQFounded 2005

Deployment

Web-basediPhone/iPadWindowsMac

Best for

SmallMedium

Overview

About Lightspeed POS

ShopKeep POS software puts your cash register on an iPad. It’s intuitive and easy to use. We were founded by a merchant, so we know simple, powerful solutions beat complicated bells and whistles every time. With ShopKeep, you can accept any form of payment and you get essential features like automatic inventory tracking, employee management and real-time sales reporting anytime, anyplace.

At a glance

Software information

Industries served, licensing and the support Lightspeed POS provides.

Industries

  • Retail

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Free version

Support

  • Phone
  • 24x7 Support

Training

  • Help Guides
  • Video Guides
  • Blogs
  • Case Studies
  • On-Site Training

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Case Studies
  • On-Site Training
Languages (1)
English

Review analytics

What customers report

4.3
Based on 4 verified reviews
Ease of use4.3
Features & functionality4.3
Customer support4.0
Value for money4.0
Integrations4.3

What users like the most

  • It is very simple and easy to use.
  • Works well for our business.
  • Great user-friendly software.

What users like the least

  • I think they are providing a perfect solution so nothing to dislike
  • Is more expensive than Square

What users say

Review Analytics of Lightspeed POS

Every review is verified through Goodfirms before it's published.

4.24 Verified Reviews
Ease of use (3 reviews)4.3
Features & functionality (3 reviews)4.3
Customer support (3 reviews)4.0
Value for money (3 reviews)4.0
Integrations (3 reviews)4.3
Review Summary
Summarized from 4 verified reviews · Updated September 2026
Lightspeed POS serves retailers, hospitality, and specialty merchants with cloud-based inventory management, payment processing, and customer loyalty tracking. Users praise its reliability, intuitive interface, and strong hospitality-specific features like tableside ordering that streamline operations. The platform offers robust reporting and subscription management tools, though reviewers note it costs more than some competitors. Regular system improvements and security compliance are cited as strengths.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of Lightspeed POS
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What reviewers mention most

Rikin Shah, CEO and Head of Content at GetSureVerified Review
Posted on Sep 27, 2023

“Lightspeed is the best choice as it has many hospitality features”

Overall rating4.0
Ease of use4.0
Features & functionality4.0
Customer support4.0
Value for money4.0
Integrations4.0

We GetSure use Lightspeed. Lightspeed's full restaurant POS has had several monthly subscriptions. Cloud-based mobile resort EPOS. Lightspeed, our best choice, is more expensive than Square. However, its many hospitality features make it worth it. Tableside orders are sent to the kitchen by waiters. This reduces the time between ordering and receiving food since personnel no longer have to wait for an open terminal. Velocity offers hardware in kits or individually to customize with its software. Lightspeed sells printers, scanners, and cash drawers. It offers 24/7 customer assistance and over 250 software integrations.

Alex Contes, Co-founder and SaaS Expert at Review GrowerVerified Review
Posted on Feb 10, 2023

“Lightspeed is a terrific option for businesses of any size since it provides a POS system that is both intuitive and expandable.”

Overall rating4.0
Ease of use4.0
Features & functionality4.0
Customer support4.0
Value for money4.0
Integrations4.0

We Review Grower use Lightspeed POS. Your customers' information will remain safe because the system is PCI and EMV-compliant. Lightspeed's reporting and inventory management tools provide continuous visibility into your business's performance. Lightspeed Subscriptions makes it simple to keep your consumers engaged and coming back for more with its in-built membership and subscription solutions. Members can receive exclusive pricing and access to monthly boxes stocked with their favorite goods. All of your memberships and subscriptions may be easily managed thanks to the system's safe automated recurring payments.

Thea ColonVerified Review
Posted on Dec 5, 2022

“One-stop platform that is suitable for retailers, hospitality, and golf merchants around the world to simplify customers’ experience.”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money4.0
Integrations5.0
Very nice software. we have been using this service for almost a year. I can’t imagine running our business without this software that provides our clients with the option to pay by using their cards. We have never had an issue with payments. I think this one is the best way to grow your business.
AnonymousVerified Review
Posted on Jan 17, 2019

“Head to Head working tool”

Overall rating4.0

I'm glad I purchased this program and feel confident that the company will keep improving it. Keeps track of inventory; I used to buy things I didn't need. Now I get a list from ShopKeep that tells me what I need to re-order. I have a customer loyalty program that's easy to keep track of with ShopKeep. This company is always working to improve their systems.

Capabilities

Lightspeed POS features

The full feature set, grouped by module.

POS Software

  • Dashboard
  • Gift Card Management
  • Invoicing
  • Layaway Management
  • Loyalty Program
  • Pricing Management
  • Reporting and Analytics
  • Retail Management
  • Sales Tracking
  • Store Management

Retail Management Software

  • CRM
  • eCommerce
  • Marketing Management
  • Merchandise Management
  • Point of Sale
  • Purchase Management
  • Reporting & Analysis
  • Returns Management
  • Staff Management
  • Supply Management

Inventory Management Software

  • Accounting
  • Alerts/Notifications
  • Inventory Control
  • Inventory Optimization
  • Order Fulfillment
  • Order Management
  • Purchasing
  • Pricing Management
  • Reporting/Analytics
  • Shipping
  • Warehouse Management

Consignment Software

  • Consignor Management
  • Inventory Management
  • Items Tracking
  • Payment Options
  • Point of Sale
  • Pricing Optimization
  • Reports
  • Store Management

Plans

Lightspeed POS pricing

Price Type
Year
Free Version
Yes
Payment Frequency
Monthly Payment, Annual Subscription
Preferred Currency
USD ($)

Media

Screenshots & video

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