Microsoft 365

3.8 (34 Reviews)|Write a Review|Claimed profile
United States HQFounded 2010

Deployment

Web-basediPhone/iPadAndroidWindowsMac

Best for

SmallMediumLargeFreelancer

Overview

About Microsoft 365

It's the tools you need. Be more creative and achieve what matters with Outlook, OneDrive, Word, Excel, PowerPoint, OneNote, SharePoint, Microsoft Teams, Yammer, and more. With a Microsoft 365 subscription, you get the latest Office apps—both the desktop and the online versions—and updates when they happen. OneDrive makes the work you do available to you from anywhere—and to others when you collaborate or share.

At a glance

Software information

Industries served, licensing and the support Microsoft 365 provides.

Industries

  • Marketing-advertising

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • One-Time Payment
  • Free trial

Support

  • Email
  • 24x7 Support

Training

  • Help Guides
  • Video Guides
  • Blogs
  • Case Studies
  • On-Site Training

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Case Studies
  • On-Site Training
Languages (1)
English

Review analytics

What customers report

3.8
Based on 34 verified reviews
Ease of use4.0
Features & functionality3.5
Customer support3.8
Value for money4.3
Integrations3.8

What users like the most

  • It enables practical collaborative working thanks to OneDrive, SharePoint, and Teams
  • Software user interface is accessible and easy to use, allowing even those with minimal expertise to make the most of the tools available.
  • Mobile apps enable effective and flexible working on the go.

What users like the least

  • As a Mac user, some Office products are missing a small number of features that are available on Windows.
  • Not everyone needs a subscription
  • Customized systems and compatibility issues

What users say

Review Analytics of Microsoft 365

Every review is verified through Goodfirms before it's published.

3.734 Verified Reviews
Ease of use4.3
Features & functionality4.0
Customer support3.8
Value for money (33 reviews)4.2
Integrations (33 reviews)4.2
Review Summary
Summarized from 34 verified reviews · Updated September 2026
Microsoft 365 is valued for enabling remote collaboration and providing comprehensive office tools in a single subscription. Users praise its ease of use, cloud accessibility, security features, and seamless integration across devices. Common drawbacks include internet dependency for cloud functionality, occasional email reliability issues, compatibility challenges with older systems, and inconsistent customer support responsiveness. Some users note that advanced features lack intuitiveness and that many included tools go underutilized.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of Microsoft 365
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What reviewers mention most

Kyle MacDonald, Director of Operations at Force By MojioVerified Review
Posted on May 5, 2022

“Microsoft 365 has a top notch security and privacy controls”

Overall rating4.0
Ease of use4.0
Features & functionality3.0
Customer support4.0
Value for money4.0
Integrations4.0

We Force By Mojio have been using Microsoft 365. Its automatic updates and ease of implementing privacy controls are the best part. It is also reasonably priced for the capabilities it offers. I don't like all of the issues that come up with email. There have been multiple instances in which my email has frozen, attachments don't show, and emails have been incorrectly redirected to the wrong folders.

Sam Harby, Chief Editor and a writer at Downtime BrosVerified Review
Posted on May 5, 2022

“Microsoft 365 includes all of the essential Office software and tools in one good value subscription”

Overall rating4.0
Ease of use5.0
Features & functionality4.0
Customer support4.0
Value for money5.0
Integrations4.0

We Downtime Bros have been using Microsoft 365 for two years as a content publisher, but many of its individual components for years prior. Overall experience is very positive and superior to competitor services like Google Workspaces.

Kristen Bolig, CEO at Security NerdVerified Review
Posted on May 5, 2022

“Microsoft 365 has made collaboration easy for our team since we are working remotely”

Overall rating4.0
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money5.0
Integrations3.0

We Security Nerd have found that Microsoft 365 makes collaboration easy, which is a significant benefit for me since my entire company works remotely. It does pretty well from a security standpoint, with superior threat intelligence and data loss prevention. Unfortunately, we have had some issues with compatibility.

Ravi Parikh, CEO at RoverPassVerified Review
Posted on May 5, 2022

“Microsoft 365 is a suite of apps that help you stay connected and get things done”

Overall rating3.0
Ease of use2.0
Features & functionality2.0
Customer support3.0
Value for money3.0
Integrations4.0

We RoverPass have been using Microsoft 365 for a long. The main benefit of the service would be its accessibility—it’s easy to save a document and send it around. Additionally, it’s easy to get new team members started with the software.

Capabilities

Microsoft 365 features

The full feature set, grouped by module.

Collaboration Software

  • Agile & Scrum
  • Brainstorming
  • Calendar Management
  • Contact Management
  • Content Collaboration
  • Document Management
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control
  • Workflow Management

Productivity Software

  • Collaboration
  • Database Creation
  • File Sharing
  • Presentation Tools
  • Productivity Tracking
  • Project Management
  • Reports & Analytics
  • Task Management
  • Team Chat
  • Time Tracking

Content Management Software

  • Analytics
  • Content Publishing
  • Document Management
  • Form Builder
  • Media Management
  • Scheduling
  • SEO Management

Plans

Microsoft 365 pricing

Price Type
Month
Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription, One-Time Payment
Preferred Currency
USD ($)
Free Trial
30 Days
Standard$9.99 / month

Media

Screenshots & video