Microsoft 365

3.8 (34 Reviews)|Write a Review|Claimed profile
United States HQFounded 2010

Deployment

Web-basediPhone/iPadAndroidWindowsMac

Best for

SmallMediumLargeFreelancer

Overview

About Microsoft 365

It's the tools you need. Be more creative and achieve what matters with Outlook, OneDrive, Word, Excel, PowerPoint, OneNote, SharePoint, Microsoft Teams, Yammer, and more. With a Microsoft 365 subscription, you get the latest Office apps—both the desktop and the online versions—and updates when they happen. OneDrive makes the work you do available to you from anywhere—and to others when you collaborate or share.

At a glance

Software information

Industries served, licensing and the support Microsoft 365 provides.

Industries

  • Marketing-advertising

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • One-Time Payment
  • Free trial

Support

  • Email
  • 24x7 Support

Training

  • Help Guides
  • Video Guides
  • Blogs
  • Case Studies
  • On-Site Training

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Case Studies
  • On-Site Training
Languages (1)
English

Review analytics

What customers report

3.8
Based on 34 verified reviews
Ease of use4.5
Features & functionality4.4
Customer support3.8
Value for money4.4
Integrations4.2

What users like the most

  • It enables practical collaborative working thanks to OneDrive, SharePoint, and Teams
  • Software user interface is accessible and easy to use, allowing even those with minimal expertise to make the most of the tools available.
  • Mobile apps enable effective and flexible working on the go.

What users like the least

  • As a Mac user, some Office products are missing a small number of features that are available on Windows.
  • Not everyone needs a subscription
  • Customized systems and compatibility issues

What users say

Review Analytics of Microsoft 365

Every review is verified through Goodfirms before it's published.

3.734 Verified Reviews
Ease of use4.3
Features & functionality4.0
Customer support3.8
Value for money (33 reviews)4.2
Integrations (33 reviews)4.2
Review Summary
Summarized from 34 verified reviews · Updated September 2026
Microsoft 365 is valued for enabling remote collaboration and providing comprehensive office tools in a single subscription. Users praise its ease of use, cloud accessibility, security features, and seamless integration across devices. Common drawbacks include internet dependency for cloud functionality, occasional email reliability issues, compatibility challenges with older systems, and inconsistent customer support responsiveness. Some users note that advanced features lack intuitiveness and that many included tools go underutilized.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of Microsoft 365
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What reviewers mention most

Melanie Bedwell, Founder at OlipopVerified Review
Posted on May 12, 2022

“The offering to beat for email and collaboration in the market for business users”

Overall rating3.0
Ease of use4.0
Features & functionality4.0
Customer support3.0
Value for money4.0
Integrations3.0

We Olipop use Microsoft 365. It is a cost-effective app with a large storage capacity, easy access to files, and scalable. I also like that you can access your email from anywhere due to Office 360 Outlook being hosted in the cloud. Overall, it has a secure, reliable infrastructure that promotes business continuity. With any app, there are drawbacks. While it does promote integration, some of those additional tools are limited in what they can do in conjunction with Microsoft 365. Sharepoint is one example. There are also email limitations regarding how many you can send and receive per day.

Jeffrey Nelson, Owner at NoLimitsTimingVerified Review
Posted on May 12, 2022

“Microsoft 365 is the way to go. For all-round need, team collaboration and productivity”

Overall rating3.0
Ease of use5.0
Features & functionality5.0
Customer support3.0
Value for money4.0
Integrations5.0

We NoLimitsTiming have been using Office 365. It offers seamless team collaboration, and employees can engage with each other on the same project. It has advanced protective features which reduce the security risks. Another thing I like about Office 365 is it is easy to set up and use, integrates with other products easily, increases work productivity, and is affordable. Most people, including me, use its fewer functionalities, and we don’t get as much value out of it as we can expect.

Ricky Lui, Founder at YoyiPetVerified Review
Posted on May 12, 2022

“Seamless collaboration with team, user-friendly and it is accessible from anywhere”

Overall rating4.0
Ease of use5.0
Features & functionality4.0
Customer support4.0
Value for money5.0
Integrations5.0

We YoyiPet have been using Microsoft 365. It is a very useful and time-saving app for all types of users, and overall I have a good experience using it. It is user-friendly, and with seamless team collaboration, you can leave work on one device and resume it on another. It has seamless integration with the OneDrive Platform, and it is supported by all the major operating systems like iOS, Windows, Android, macOS, etc. The bad thing about Microsoft 365 is you always need an internet connection to access up-to-date files. A poor connection or a regular downtime in your business can be frustrating. In case of internet disruption, data may be lost

Leslie Radka, Founder & Hiring Manager at GreatPeopleSearchVerified Review
Posted on May 12, 2022

“Microsoft 365 is the only productivity suite you'll ever need”

Overall rating4.0
Ease of use4.0
Features & functionality4.0
Customer support4.0
Value for money4.0
Integrations4.0

We GreatPeopleSearch have been using Office 365 since 2015, and I can say that this is the most accessible version of Office. You don't need any training to get started. With Office 365, you can access your files from anywhere. No matter where you are, you can always access your data. You can't use Office apps on your phone. Microsoft's cloud-based productivity suite has been around since 2007, but its mobile app offerings have only recently begun to catch up with the desktop versions. While the company does offer some cross-platform functionality (such as OneDrive), many of its core applications still require users to download them from the web. Your information is protected by encryption technology. This means that only you can view your documents, emails, etc. Office 365 allows you to customize your email signature, calendar, contacts, etc.

Christina Russo, Creative Director at The Kitchen CommunityVerified Review
Posted on May 11, 2022

“A Productive and reliable suite for everyday job that one would never change!”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations5.0

We The Kitchen Community use Microsoft 365. From my experience of using it, I’d say that it’s an effective and reliable resource that provides excellent support. It enables easy collaboration with a host of great communication features that help improve performance and productivity.

Danny Purnell, Marketing Manager at SystemagicVerified Review
Posted on May 11, 2022

“Office 365 is a must have solution for remote that allows you to edit, share and access documents”

Overall rating3.0
Ease of use3.0
Features & functionality4.0
Customer support4.0
Value for money5.0
Integrations3.0

We Systemagic have been using Microsoft 365 for a long. This has been extremely helpful during the pandemic. Those businesses already using Microsoft 365 found the transition to working through lockdowns far more accessible than those who had to make the switch after everyone was already stuck at home. The primary benefit of Microsoft 365 is that it provides almost all the applications, functionality, and collaboration that businesses need in a simple per-user monthly subscription. When used with SharePoint (which is also part of the package) to share company data, it replaces the old servers that businesses needed to run. It allows users to access, edit and share data from anywhere.

Brandon Li, Co-founder and CEO at PowerVerified Review
Posted on May 11, 2022

“It is the perfect ho to software for business users”

Overall rating3.0
Ease of use5.0
Features & functionality4.0
Customer support3.0
Value for money4.0
Integrations3.0

We Power have been using Microsoft 365 consistently for the last four years. It is easy to use, practical, and versatile, including many different formats. The pricing is very high, as a lot is included! They also have plenty of deals for business users.

Aaron Gray, Co-Founder at Agency101Verified Review
Posted on May 11, 2022

“Microsoft 365 Helps Our Business Stay Organized and connected to our team”

Overall rating4.0
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money4.0
Integrations5.0

We Agency101 use Microsoft 365. You can store any information within the Microsoft 365 network, including images, spreadsheets, presentations, etc. Then you can share these documents and work in real-time with coworkers. For teams concerned about data security, your files stay encrypted at all times. Microsoft 365 boasts a secure cloud storage system, which helps your business stay compliant with the latest protection and privacy regulations. Enterprise-grade security and multifactor authentication keep your data safe against cyber threats like phishing and malware, so you don't have to spend time or resources investing in on-premises software.

Shane Paarman, Founder and CEO at Awesome Stuff 365Verified Review
Posted on May 11, 2022

“Microsoft 365 is our go to office suite that has Everything I need”

Overall rating4.0
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money5.0
Integrations5.0

We Awesome Stuff 365 have always been pleased with Microsoft 365. The main advantage is that it includes practically everything I would ever need, and all the different apps work together perfectly, which is excellent for when I want to have the same content in various formats. I also find that it is very easy to use and intuitive for the most part, and I'm not surprised that it has established itself as the standard for most people.

David Reid, Sales Director at VEM GroupVerified Review
Posted on May 10, 2022

“Microsoft allows our employees to work in a manner similar to that of office work”

Overall rating4.0
Ease of use4.0
Features & functionality4.0
Customer support4.0
Value for money4.0
Integrations4.0

We VEM Group have been using Microsoft 365. The users can access documents and emails remotely, and hence it's possible for the employees to collaborate from distant places with merely an internet connection. The companies that wish to set their workforce in remote mode. Hence, the employees can work on the shared documents without needing to be present at the same place.

Capabilities

Microsoft 365 features

The full feature set, grouped by module.

Collaboration Software

  • Agile & Scrum
  • Brainstorming
  • Calendar Management
  • Contact Management
  • Content Collaboration
  • Document Management
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control
  • Workflow Management

Productivity Software

  • Collaboration
  • Database Creation
  • File Sharing
  • Presentation Tools
  • Productivity Tracking
  • Project Management
  • Reports & Analytics
  • Task Management
  • Team Chat
  • Time Tracking

Content Management Software

  • Analytics
  • Content Publishing
  • Document Management
  • Form Builder
  • Media Management
  • Scheduling
  • SEO Management

Plans

Microsoft 365 pricing

Price Type
Month
Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription, One-Time Payment
Preferred Currency
USD ($)
Free Trial
30 Days
Standard$9.99 / month

Media

Screenshots & video