Max Zakhozhiy, Marketing Director at UAATEAMVerified Review
Posted on Jan 21, 2020
“Easy to use and organize work process”
Bitrix24
United States HQFounded 1998
Deployment
Best for
SmallMediumLarge
Overview
About Bitrix24
Highly secure, turnkey intranet solution for small and medium-sized businesses designed for effective collaboration, communication, social networking, business process, and knowledge management. Allows better knowledge continuity by moving data from network silos and local drives to a well-protected centralized repository. Wikis, blogs, and forums ensure social-enabled knowledge bases for improved teamwork.
At a glance
Software information
Industries served, licensing and the support Bitrix24 provides.
Industries
- Accounting
- Banking
- Business-supplies-equipment
- Computer-hardware
- Computer-software
- Construction
Licensing
- Proprietary
- Monthly Payment
- Annual Subscription
- Free trial
- Free version
Support
- Live Chat
- Phone
- 24x7 Support
Training
- Webinar
- Documentation
Knowledge Base
Languages (11)
ChineseEnglishFrenchGermanIndonesianJapanesePolishPortugueseSpanishTurkishVietnamese
Review analytics
What customers report
4.5
Based on 17 verified reviews
What users like the most
- The software is capable of performing different tasks at a time.
- It provides continuous notifications related to the particular project.
- It contains an alarming system which continuously updates the employees about a particular task.
What users like the least
- Sometimes the speed of the software slows down while performing many operations at a time.
- One must update the antivirus subscription annually because this software is susceptible to the virus.
- Difficult to set up and utilize
What users say
Review Analytics of Bitrix24
Every review is verified through Goodfirms before it's published.
Review Summary
Bitrix24 is an all-in-one platform combining CRM, project management, communication, and billing tools that users find effective for organizing remote teams and streamlining operations. The software offers extensive features—task management, time tracking, automation, lead management, and integrations—at a competitive price point, with a free tier available. However, users consistently note the platform is complex and requires significant setup time and effort to master, and support has been described as basic. Many long-term users report improved efficiency and appreciate the ability to consolidate multiple services into one system.
✦ AI-generated summary. May not reflect every review.
What reviewers mention most
Hisham Balatiah, Founder at EIC - Engineers International CommunityVerified Review
Posted on Jun 10, 2019
Anna Weltman, Consultant - Psychological Skills Training for High Performance at Top Performance ConsultingVerified Review
Posted on Apr 27, 2019
“Good to go software”
My expectations were met with the software. The service I received was also unique and attentive. There were a number of resources that I could access in order to get deeper understanding of the various functions. Not many places offer 24 hours support, Although that should be the norm by now!
Nick Vertue, Managing Director at Kiwi Energy SolutionsVerified Review
Posted on Apr 24, 2019
“An unbelievable amount for the money”
Three businesses running 3 separate IVR inbound menus. 5000 outbound calls a month. 120,000 leads. Full Calendars, Tasks, Automation's, Pipelines, etc. Full email integration. 30 users. Facebook pages, websites, etc integration. Even create and run websites and shops. That's only the start. WARNING. It is ridiculously large and takes a reasonable amount of time and effort to learn and setup properly. Get your local Bitrix24 software guy to help. Support is rudimentary but at $200/month plus phone line rentals and voip connectors is an absolute steal! Capable of going up against Microsoft Dynamics and Salesforce at 1/100 of the cost.
Benjamin Buske, Owner / General Manager at Buske ITVerified Review
Posted on Apr 22, 2019
“Excellent Combination of Social Medial, CRM, Billing and much more!”
I have been using Bitrix24 for several years with my business now. It is a great tool. It allows for management, communication and organisation between our team but also allows to keep track of emails, leads, etc. It allows to invoice and to create quotes and is highly customizable. All that completely for free. While there are Premium Subscriptions, there is no need for us to use them. The software is great just as it is.
Ashwani Chaturvedi, Co-founder at Brahmasys Technology Solutions Pvt LtdVerified Review
Posted on Jan 1, 2019
“Overall Experience: Good”
Pros: Its good
Cons: Attendance tracking
Sergey Pontus, Founder & Managing Partner at BIG DIGVerified Review
Posted on Jan 1, 2019
“Average review for Bitrix24”
The solutions offered by Bitrix24 are designed to speed up, organize and improve your business processes. It comes with a wide array of management tools like time-tracking, planning, employee directory, task reporting, work check/in-out, employee directory and absence chart.
Capabilities
Bitrix24 features
The full feature set, grouped by module.
CRM Software
- Calendar & Task
- Contact Management
- Collaboration Tools
- Custom Dashboard
- File Management
- Forecasting & Analytics
- Lead Management
- Mobile Access
- Reporting
- Sales Automation
- Security
- Workflow Automation
Project Management Software
- Alerts/Notifications
- Collaboration
- Document Management
- Dashboard
- Portfolio Management
- Project Tracking
- Project Planning
- Reporting and Forecasting
- Resource Management
- Task Management
- Timesheets
- Workflow Management
Business Intelligence Software
- Benchmarking
- Budgeting & Forecasting
- Dashboard
- Data Sharing
- Data Visualization
- Key Performance Indicators
- Strategic Planning
- Trend/Problem Indicators
- Workflow Collaboration
Live Chat Software
- Alerts/Notifications
- File Transfers
- Geo Targeting
- Proactive Chat
- Reports & Analytics
- Secured Encryption
- Visitor Tracking
Document Management Software
- Collaboration Tools
- Document Indexing
- Document Retention
- Document Sharing
- Document Storage
- Electronic Signature
- File Recovery
- Offline Access
- Version Control
Reporting Software
- Automated Reports
- Customizable Dashboard
- Data Source Connectors
- Drag & Drop
- Financial Reports
- Marketing Reports
- Report Export
- Sales Reports
- Visual Analysis
Scheduling Software
- Appointment Scheduling
- Automated Scheduling
- Employee Scheduling
- Online Booking
- Real-time Scheduling
- Reminders
- Reports & Analytics
- Resource Scheduling
Business Process Management Software
- Access Controls/Permissions
- Alerts/Notifications
- Business Rules Management
- Collaboration
- Data Management
- Process Automation
- Process Modelling
- Process Monitoring
- Reporting & Analysis
- Workflow Management
Productivity Software
- Collaboration
- Database Creation
- Productivity Tracking
- Project Management
- Reports & Analytics
- Task Management
- Team Chat
- Time Tracking
Task Management Software
- Collaboration Tool
- Document Management
- Portfolio Management
- Progress Tracking
- Project Budgeting
- Project Planning
- Project Scheduling
- Reporting
- Resource Management
- Task Management
- Team Collaboration
- Time Tracking
Workforce Management Software
- Attendance Tracking
- Employee Lifecycle Management
- Employee Scheduling
- Performance Monitoring
- Skills Tracking
- Time Tracking
- Workforce Mobility
Business Management Software
- Budgeting & Forecasting
- Document Management
- Marketing Management
- Project Management
- Resource Management
- Sales Management
- Time Tracking
- Workforce Management
Team Communication Software
- Activity/News Feed
- Alerts/Notifications
- Audio/Video Calls
- Collaboration
- Meeting Management
- Mobile Access
- Real-time Chat
- Task Management
Portal Software
- Access Control
- Collaboration
- Content Management
- Document Management
- File Sharing
- Records Management
- Reports & Analytics
- Search & Discovery
- Task Manager
Forms Automation Software
- Access Controls/Permissions
- Collaboration Tools
- Drag & Drop
- Electronic Signatures
- Forms Builder & Design
- Offline Forms
- Reporting & Analytics
- Task Management
- Workflow Management
Resource Management Software
- Alerts/Notifications
- Capacity Planning
- Collaboration Tools
- Project Planning
- Reports
- Resource Scheduling
- Search/Filter
- Task Management
- Time Tracking
Lead Generation Software
- Contact Database
- Data Import/Export
- Lead Capture
- Lead Nurturing
- Lead Segmentation
- Pipeline Management
- Prospecting Tools
- Reporting & Analytics
Lead Management Software
- Contact Management
- Lead Capture
- Lead Nurturing
- Lead Segmentation
- Pipeline Management
- Reporting & Analytics
- Sales Tracking
- Source Tracking
Workflow Management Software
- Business Process Automation
- Calendar Management
- Custom Dashboard
- Document Management
- Notifications & Reminders
- Reporting & Analytics
- Task Management
- Workflow Configuration
HR Software
- Accounting
- Applicant Tracking
- Banking and Tax Details
- Compliance Management
- Employee Management
- Onboarding
- Payroll Management
- Performance Management
- Recruiting Management
- Reporting & Analytics
- Self Service Portal
- Social Recruiting
- Talent Management
- Time Management
Project Tracking Software
- Collaboration Tools
- Cost-to-Completion Tracking
- File Sharing
- Percent-Complete Tracking
- Prioritization
- Status Tracking
- Time & Expense Tracking
Plans
Bitrix24 pricing
Price Type
Month
Free Version
Yes
Payment Frequency
Monthly Payment, Annual Subscription
Preferred Currency
USD ($)
Free Trial
15 Days
One price for ALL users included within the plan limit.
Standard$49 / month
Works with
Integrations
Bitrix24 connects with the tools your team already uses.
Media