ArminCX

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Austria HQFounded 2022

Deployment

Web-basedWindowsMacLinux

Overview

About ArminCX

ArminCX is an AI-driven Customer Experience Suite designed specifically for e-commerce and DTC brands. It unifies all customer channels — WhatsApp, email, chat, and more — into one powerful inbox, empowering teams to respond faster and smarter. With advanced automations, intelligent ticketing, and seamless integrations with Shopify and Klaviyo, ArminCX transforms customer service from a cost center into a growth engine. The platform enables multilingual AI agents that handle repetitive inquiries, trigger workflows, and personalize every interaction based on real customer data.

Fully GDPR-compliant and scalable, ArminCX helps businesses improve response times, increase satisfaction, and measure ROI in real time — all while maintaining the human touch that customers love.

At a glance

Software information

Industries served, licensing and the support ArminCX provides.

Industries

  • Apparel-fashion
  • Arts-crafts
  • Commercial-real-estate
  • Consumer-electronics
  • Consumer-goods
  • Cosmetics

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Quote Based

Support

  • Email
  • Live Chat
  • Phone
  • 24x7 Support

Training

  • Webinar
  • In-person
  • Documentation

Knowledge Base

Languages (2)
EnglishGerman
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Capabilities

ArminCX features

The full feature set, grouped by module.

Customer Service Software

  • Alerts/Notifications
  • Appointment Management
  • Escalation
  • Feedback Management
  • Help Desk
  • Knowledge Base
  • Live Chat
  • Response Templates
  • Self-Service Portal
  • Social Media Integration
  • AI Features

Customer Experience Software

  • Action Management
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Data Collection
  • Reporting & Analytics
  • Sentiment Analysis
  • Text Analysis
  • Trend Analysis
  • AI Features

Plans

ArminCX pricing

Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription, Quote Based
Preferred Currency
EUR (€)

Works with

Integrations

ArminCX connects with the tools your team already uses.

Media

Screenshots & video