Odoo is a fully-integrated, customizable, and open-source suite of business applications. A majority of the business needs such as CRM, Sales, Project, Manufacturing, Inventory, and Accounting are met through this all-in-one software solution. Odoo is designed to meet the needs of companies regardless of size and budget., Automate
At a glance
Software information
Industries served, licensing and the support Odoo provides.
Licensing
Monthly Payment
Annual Subscription
Free trial
Support
Phone
Email
Live Chat
Online (Ticket)
Training
Help Guides
Video Guides
Blogs
Webinars
Infographics
Case Studies
Knowledge Base
Help Guides
Video Guides
Blogs
Webinars
Infographics
Case Studies
Review analytics
What customers report
4.3
Based on 19 verified reviews
Ease of use3.0
Features & functionality5.0
Customer support3.0
What users like the most
The best thing about Odoo is its modular flexibility—you can start with just the features you need and expand as your business grows. The integration between different modules is seamless, eliminating the need for multiple third-party apps. The user-friendly interface and customization options allow for a tailored experience, making it a powerful all-in-one solution. Additionally, the free Community version provides a solid foundation for businesses that don’t require advanced enterprise feature
What users like the least
The biggest downside of Odoo is that it feels overly complex for smaller businesses or simpler use cases. The setup and customization require technical expertise, making it difficult to configure without developer support. While the Community version is free, many essential features are locked behind the Enterprise version, which can become expensive. Additionally, performance can be sluggish on self-hosted setups, and the learning curve is steep, especially for users unfamiliar with ERP systems
What users say
Review Analytics of Odoo
Every review is verified through Goodfirms before it's published.
4.219 Verified Reviews
Ease of use (1 review)3.0
Features & functionality (1 review)5.0
Customer support (1 review)3.0
★
Review Summary
Summarized from 19 verified reviews · Updated September 2026
Odoo is praised for its user-friendly interface, intuitive design, and low learning curve, making it accessible for both configuration and daily use. The platform offers extensive features across CRM and ERP modules with strong integration capabilities, though customization and report modifications can require vendor support. Users highlight its open-source nature, cost-effectiveness, and regular feature updates, but some report performance issues requiring proper server setup and note that advanced customization demands technical expertise. Setup complexity and resource requirements may be substantial for smaller organizations.
✦ AI-generated summary. May not reflect every review.
Odoo is a feature-rich and versatile ERP system, but in our experience with the free Community version, it felt like using a sledgehammer to crack a nut. While it offers an impressive range of business management tools, from CRM to accounting, the complexity and resource demands were overkill for our needs. The setup and customization required more effort than expected, and many essential features were locked behind the paid Enterprise version.
Although Odoo integrates well and provides scalability, it can be overwhelming for smaller businesses or those looking for a more lightweight solution. If you need a full-scale ERP, it’s a great option, but for simpler operations, it might be excessive.
Ram Khatake, COO at LeoMetric TechnologyVerified Review
Posted on Dec 17, 2019
“Enjoyed using this tool!”
Overall rating5.0
Karen BartellVerified Review
Posted on Sep 13, 2019
“Overall Experience: Good”
Overall rating5.0
Best software tool for CRM and ERP Solutions.
AnonymousVerified Review
Posted on Feb 25, 2019
“Overall Experience: Good”
Overall rating3.0
Pros: Cost effective
Cons: Limited things are available
AjitVerified Review
Posted on Jan 18, 2019
“A true and great platform”
Overall rating5.0
Pros: It has all the required features.
Cons: Could not find any.
Moe BahidraVerified Review
Posted on Jan 18, 2019
“Open source and User-friendly tool”
Overall rating4.0
Pros: Ease of making calls, send text messages electronically sign documents email and much more from a single module.
Cons: Does not have a document management system integrated with CRM. Ability to manage open and closed tenders.
NasgulinVerified Review
Posted on Jan 4, 2019
“Odoo as an order management software”
Overall rating5.0
Pros: No bugs
Cons: None
Overall Experience: We are having 1 year of experience with Oddo.
Devendra Gohel, Founder & CEO at CloudedotsVerified Review
Posted on Jan 1, 2019
“Our Sales team is using Odoo for last 1 year”
Overall rating5.0
Pros: It is open source. Anyone can use it and configured it. The best thing I like is that it is light and fast, unlike others. Multiple view options available. Analysis of sales can be forecast.
Cons: To integrate with other apps, then charged for the same. The customized part is charged by odoo.
Overall Experience: Our Sales team is using Odoo for last 1 year. we have a weekly review for the leads and plan accordingly.
Audrius Vrubliauskas, CBDO at astrone.xyzVerified Review
Posted on Jan 1, 2019
“Simple and okay”
Overall rating4.0
Pros: Simple
Cons: None
Darshan bhalodiya, SEO Executive at SedulousVerified Review