Deployment
Best for
Overview
ADP Workforce Now is cloud-based HR management software and payroll software that drives greater value for midsized businesses. Easily manage all of your HR functions payroll, HR services, workforce management, talent & benefits, and gain insights across your organization. easy-to-use payroll software or you may be looking for solutions to make other aspects of HR simpler. See what our solutions can do for you.
At a glance
Industries served, licensing and the support ADP Workforce Now provides.
Review analytics
What users say
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What reviewers mention most
“Needs a Revamp”
It is missing crutial customization features that could make this truly an executive's best friend. Running reports and where to go for those reports should be centralized and date ranges should not be bound by your time keeping cycle. It seems impossible to run a to date report it's always last pay cycle.
“Workforce Now is Great!”
ADP Workforce Now is truly the best all in one HR platform we have ever used at my company. We couldn't be happier with it!
“Great, Universal ADP Platform”
ADP Workforce Now is very user friendly and provides an universal system for our company. Our employees are able to log in and make many changes to their profiles online versus paper or email. Saves us a lot of time! We love the different modules that are available and how every module works together! Great system. It obviously is new, so there are a few tweaks that could be made.
“Graet Software Product !”
“ADP New Client Review”
ADP is a comprehensive system that is allowing our organization to streamline and become more efficient. We learn something new each day that we use the system. We are still training and in process of implementing, but the implementation process is smooth and the ADP team is great!
“ADP Keeps Up With the Demands from Payroll & HR Departments”
“Review of ADP Workforce Now”
I really like working with ADP Workforce Now. It is easy to create custom reports and pull data in all sorts of formats. I find it extremely easy to enter information into the system.
“Robust HR and Payroll System that lacks in support and its people.”
I have used ADP WorkForce Now for about 3.5 years. It covers a lot of areas within the HR/Accounting processes is not that hard to use, it has a lot of tutorials on how to do things and it can run smoothly for some time. The problems start when you need support, you call a 1-800 number and the call can be routed to a stateside call center in VA or one in the Philippines. During the first 3 years most of my dealings where with the VA center and normally the issues were resolved in the same call or a few days. For some reason over the last 6 months the Customer Service have decay to a point that either you don’t get the issues resolved on the same call or it takes weeks to get them resolved. In addition to the support we experienced problems with the sales team, When you as a client have to try to reach to someone for a few months to try to add a module that should have raised a red flag right there. Our account representative changed about 3 times in 2 weeks, then we had a similar experience during implementation of another module. At the end like I mentioned earlier, the system in itself is good but at the moment you hit an obstacle the company employees just make it harder instead of resolving the issues.
“Always Improving”
As someone who has worked with ADP and a couple of other payroll software vendors over the last ten years or so, I can appreciate how ADP is constantly improving themselves through the use of their "Product Feedback" located on all their module pages. I also appreciate the fluidness of data between modules from Payroll to Time & Attendance to Recruiting. As our needs grow, so does their features it seems. Thanks for that!
“ADP Workforce Now”
Capabilities
The full feature set, grouped by module.
Plans
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