ADP Workforce Now

United States HQFounded 1949

Deployment

Web-basediPhone/iPadAndroidWindowsMacLinux

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Overview

About ADP Workforce Now

ADP Workforce Now is cloud-based HR management software and payroll software that drives greater value for midsized businesses. Easily manage all of your HR functions payroll, HR services, workforce management, talent & benefits, and gain insights across your organization. easy-to-use payroll software or you may be looking for solutions to make other aspects of HR simpler. See what our solutions can do for you.

At a glance

Software information

Industries served, licensing and the support ADP Workforce Now provides.

Industries

  • Accounting

Licensing

  • Proprietary
  • Quote Based

Support

  • Live Chat
  • Phone
  • 24x7 Support

Training

  • In-person

Knowledge Base

  • Help Guides
  • Video
  • On-Site Training
Languages (1)
English

Review analytics

What customers report

4.0
Based on 25 verified reviews
Ease of use4.0
Features & functionality4.0
Customer support4.0
Value for money4.0
Integrations4.0

What users say

Review Analytics of ADP Workforce Now

Every review is verified through Goodfirms before it's published.

3.925 Verified Reviews
Ease of use (2 reviews)4.0
Features & functionality (2 reviews)4.0
Customer support (2 reviews)4.0
Value for money (2 reviews)4.0
Integrations (2 reviews)4.0
Review Summary
Summarized from 25 verified reviews · Updated September 2026
ADP Workforce Now is praised for its user-friendly interface and comprehensive all-in-one functionality covering payroll, time and attendance, HR, recruiting, and benefits management. Users appreciate the integrated modules, reporting capabilities, and ability to streamline processes, with many noting significant efficiency gains. However, customer support experiences are mixed, with common complaints about inconsistent service quality, difficulty reaching dedicated representatives, and lengthy implementation processes. Some users also report limitations in customization and integration between certain modules.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of ADP Workforce Now
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What reviewers mention most

Robert Smith, Head of Marketing at Psychometric SuccessVerified Review
Posted on Nov 14, 2022

“ADP Workforce Now makes it an excellent choice for any organization”

Overall rating5.0
Ease of use5.0
Features & functionality4.0
Customer support4.0
Value for money4.0
Integrations4.0

We Psychometric Success use ADP Workforce Now. It offers a wide range of human resources management solutions, including payroll, benefits, talent management, time management, compliance, analytics, and benchmarking, which I believe makes it an excellent choice for any organization. The ADP Marketplace and APIs allow this HR platform to interact with other business and HR apps. Onboarding, applicant monitoring, 360-degree feedback, remuneration, and recruitment management are just some of ADP's HR services.

Ashley Amor, Co-founder at People Find FastVerified Review
Posted on Aug 9, 2022

“It has the fastest easy-to-use interface, and the wide range of features and tools”

Overall rating4.0
Ease of use3.0
Features & functionality4.0
Customer support4.0
Value for money4.0
Integrations4.0

We People Find Fast have been using ADP Workforce Now. It is one of the top-ranked HR software I have ever used. I have been using this software for the past two years on a daily basis for my company. Workforce offers a wide range of features that employers can use to find and interview candidates. It also provides insights into employee performance so employers can make informed decisions about their workforce. There are many pros to using ADP Workforce Now, such as robust applicant tracking systems and recruiting software, the fast and easy-to-use interface, and the wide range of features and tools that it offers. However, there are also some cons to using ADP Workforce Now, such as it doesn’t reflect employee engagement.

Kristen Hasenauer, Human Resource Generalist II at Cambridge-Lee Industries LLCVerified Review
Posted on Mar 31, 2020

“Not impressed”

Overall rating3.0

We have used ADP Workforce now for several years and unfortunately we have had several struggles. In an effort to streamline our processes we have found many roadblocks and manual processes.

Cristine Davis Taylor, Human Resources Manager at Garden of LifeVerified Review
Posted on Mar 26, 2020

“Easy to use”

Overall rating4.0

I have been using ADP as an Admin and Employee for over two years - the system is easy to use on the employee side for pay and PTO detail

Cheryl McNerney, office Manager at Governor's Restaurant & BakeryVerified Review
Posted on Mar 26, 2020

“ADP Workforce review”

Overall rating5.0

We have been with ADP for over 15 years and have had many companies try to get us to switch with no luck. ADP is very user friendly to me and would recommend them to any business

Casey Swink, Human Resource Coordinator at Etna SupplyVerified Review
Posted on Mar 26, 2020

“Human Resource Coordinator”

Overall rating3.0

Overall ADP does mainly what we want it to do. We have run into some issues where our benefits and payroll modules dont speak well with each other. Recently, ADP changed where you can no longer email your account manager for anything you must always call which is very time consuming. I personally like how the recruitment module is able to have our managers interact with applicants and even HR on their decisions. It would be nice if we could send message to employees through ADP, not many of our employees have access to email everyday but log into ADP to clock in and out. Also, ive noticed it goes down a lot at 5pm when everyone is trying to clock out.

Rachel ClemonsVerified Review
Posted on Mar 26, 2020

“Easy to use”

Overall rating5.0
Maria Riccelli, Human Capital Services Specialist at Opengate, Inc.Verified Review
Posted on Mar 26, 2020

“Easy & Seamless”

Overall rating4.0
Rayna (Tarrant) Bissey, Senior HR Director at John Boos & Co.Verified Review
Posted on Mar 26, 2020

“Efficient and Easy to Use”

Overall rating4.0

Have used Workforce Now for many years for payroll, time & attendance and HR. Makes what used to be a 3-person job function now easy to manage with just one employee. Big time saver and loads of functionality.

Pamela Downey, Human Resources at Regent Systems IncVerified Review
Posted on Mar 26, 2020

“Amazing tool to work with!”

Overall rating4.0

Capabilities

ADP Workforce Now features

The full feature set, grouped by module.

HR Software

  • Accounting
  • Banking and Tax Details
  • Benefits Management
  • Compliance Management
  • Feedback
  • Job Board Posting
  • Onboarding
  • Payroll Management
  • Performance Management
  • Recruiting Management
  • Reporting & Analytics
  • Talent Management
  • User Support

Payroll Software

  • Automatic Calculations
  • Direct Deposit
  • Multiple Pay Rates
  • Pay Slip Generation
  • Reporting & Analytics
  • Time Tracking
  • Vacation/Leave Tracking
  • Wage Garnishment

Workforce Management Software

  • Administrative Control
  • Budgeting/Forecasting
  • Contractor Management
  • Employee Lifecycle Management
  • Performance Monitoring
  • Time Tracking
  • Workforce Mobility

Talent Management Software

  • Competency Management
  • Employee Lifecycle Management
  • Feedback
  • Individual Development Plans
  • Learning Management
  • Onboarding
  • Performance Management
  • Recruitment Management
  • Training Management

Onboarding Software

  • Course Management
  • Document Management
  • E-Signature
  • Hire Portal
  • Mentor Assignment
  • Orientation Management
  • Task Management
  • Training Management
  • WOTC & Background Checks

Plans

ADP Workforce Now pricing

Price Type
Year
Free Version
No
Payment Frequency
Quote Based
Preferred Currency
USD ($)

Media

Screenshots & video

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