Top Business Services Companies

Researched by:Goodfirms Research TeamUpdated:September 29, 2026

Goodfirms has reviewed 19,070 Business Services Companies as of September 2026 across 134 countries. The top-ranked firm is Top Customer Service (5.0 stars, 16 verified reviews, NA, founded 2010, Brooklyn). Across the category, the median hourly rate is $25, median client rating is 4.8, and 21% of firms employ 50+ members. Explore the vetted Business Services Companies below, compare their strengths, and connect with the provider best suited to your requirements.

The right business services provider can take a time-consuming function off your team’s hands without adding another full-time department. Goodfirms has compiled this list of top business services companies to help businesses compare providers across accounting, recruitment, customer support, outsourcing, staffing, virtual office services, and other operational needs. The listed business services firms range from specialized business support companies to broader business solutions providers, offering startups and established organizations options tailored to their expertise, capacity, and support needs.

How this list is built: All 19,070 firms below pass Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.

Top 10 at Glance

Compare the highest-ranked firms first side by side.

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Company
Rating
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Hourly Rate
Team Size
Founded
Location
Action

List of Largest companies for Business Services provider

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Client Type
  • We are a Digital Transformation firm that specialises in driving revenue growth, optimizing operational efficiencies, and enhancing customer experiences. We are dedicated to helping businesses leverage technology for strategic advancement in these vital areas. We are a team of experienced and enthusiastic business professionals who ... read Innovate Now reviews & insights

    We are a Digital Transformation firm that specialises in driving revenue growth, optimizing operational efficiencies, ... read Innovate Now reviews & insights

    $50 - $99/hr
    2 - 9
    2016
    Auckland, New Zealand
    Exceptional Service, Exceeded Expectations. - Shareholder
  • ​Market leaders in the world of virtual reception and telephone answering services, we are very much an environmentally friendly team. Our company culture is one of being relaxed and chilled. Based in the country, our offices are contemporary and beautifully designed. Ultra-modern inside, and chilled ... read Seed reviews & insights

    ​Market leaders in the world of virtual reception and telephone answering services, we are very ... read Seed reviews & insights

    NA
    10 - 49
    2014
    Christchurch, New Zealand
    Very proactive approach from the team. friendly, super helpful and willing to take on tasks - Director
  • Answer 24 – 24 Hour Answering Service Your Call gives your company the edge. Providing live operators to field and despatch your calls around-the-clock. We make it possible to improve your service without increasing costs. Around the clock 24 hour answering service Today’s fast paced, global marketplace requires many businesses to remain available 24-7. With ... read Your Call NZ reviews & insights

    Answer 24 – 24 Hour Answering Service Your Call gives your company the edge. Providing ... read Your Call NZ reviews & insights

    < $25/hr
    10 - 49
    1996
    Auckland, New Zealand
  • We’re here for you 24/7/365. When you call us, we answer. Our phones are answered by highly-trained control room operators, not voice automation. Our business is taking care of what is important to you. Your home, your business.

    We’re here for you 24/7/365. When you call us, we answer. Our phones are answered ... read Sure Communications Ltd reviews & insights

    < $25/hr
    10 - 49
    1992
    Auckland, New Zealand
  • We provide total solutions, overflow, weekend and disaster recovery options. Uniquely our contact centre is further supported by the optional use of full IVR Technology and our own in-house Web Design Company who specialise in web site design and hosting. We have broad industry experience across many sectors including: Agriculture and Farming Consumer Goods Emergency ... read First Contact reviews & insights

    We provide total solutions, overflow, weekend and disaster recovery options. Uniquely our contact centre is ... read First Contact reviews & insights

    < $25/hr
    10 - 49
    Auckland, New Zealand
  • Positive People is an established HR Consultancy providing proven professional, practical HR leadership and support to mainly medium sized businesses in New Zealand. Successfully operating for 21 years, we understand the needs of medium sized businesses and have the experience and systems to provide you with customised solutions and help you ensure you are getting ... read Positive People reviews & insights

    Positive People is an established HR Consultancy providing proven professional, practical HR leadership and support ... read Positive People reviews & insights

    < $25/hr
    2 - 9
    1994
    Auckland, New Zealand
  • As a specialist HR consulting and recruitment provider, we work with your team or draw on ours to give you a very personal service. We tailor our solutions to suit your actual needs, from outsourced HR through to advisory and recruitment. We’re all about building strong and lasting relationships. Our team have held management and ... read Hello Monday reviews & insights

    As a specialist HR consulting and recruitment provider, we work with your team or draw ... read Hello Monday reviews & insights

    < $25/hr
    2 - 9
    2011
    Auckland, New Zealand
  • Since 2003 we’ve been helping New Zealand businesses build better teams, improve performance and manage HR compliance. Our HR Consultants are dynamic ‘people people’. Experienced HR professionals with a good dose of real-world business acumen, leadership, insight into human behavior and an agile style. Whether you need an extra set of ‘HR hands’ to get ... read HR Connect reviews & insights

    Since 2003 we’ve been helping New Zealand businesses build better teams, improve performance and manage ... read HR Connect reviews & insights

    < $25/hr
    10 - 49
    2003
    Hamilton, New Zealand
  • Spice HR is an Auckland based HR consultancy specialising in tailored solutions for SME's. We understand that not all business owners have time to set up HR frameworks for their staff, yet there are some basic HR strategies that can really make a positive impact on your business success. We appreciate that every business has ... read Spice HR reviews & insights

    Spice HR is an Auckland based HR consultancy specialising in tailored solutions for SME's. We ... read Spice HR reviews & insights

    < $25/hr
    2 - 9
    2016
    Auckland, New Zealand
  • We work with businesses (mainly small to medium) to provide HR advice and support. Our clients work with us across a wide range of HR services - employment agreements, employee issues, policies, restructuring, recruitment, organisation and role design, remuneration, performance and health and safety. Most of our clients operate businesses with 20 to 100 employees. ... read Robyn Young HR reviews & insights

    We work with businesses (mainly small to medium) to provide HR advice and support. Our ... read Robyn Young HR reviews & insights

    < $25/hr
    2 - 9
    2015
    Wanganui, New Zealand
  • AGENCY REC-TO-REC New Zealand's premier Rec-to-Rec sourcing top recruitment talent for New Zealand's foremost recruitment consultancies. Providing confidential career advice and market information to experienced and aspiring recruiters. INTERNAL REC-TO-REC Permanent and Contracting recruitment solutions for internal corporate HR and recruitment teams. Sourcing quality internal recruitment talent at all levels. RECRUITMENT LEADERSHIP AND EXECUTIVE SEARCH ... read Rice Consulting reviews & insights

    AGENCY REC-TO-REC New Zealand's premier Rec-to-Rec sourcing top recruitment talent for New Zealand's foremost recruitment ... read Rice Consulting reviews & insights

    < $25/hr
    2 - 9
    2009
    Auckland, New Zealand
  • We provide services for people decision-makers by being flexible and solution-focused because HR should serve the organisation to get the best out of its people.

    We provide services for people decision-makers by being flexible and solution-focused because HR should serve ... read Avodah HR reviews & insights

    < $25/hr
    2 - 9
    2018
    Auckland, New Zealand
  • Joyn is an on-demand recruitment and HR solution helping New Zealand businesses to achieve: BETTER HIRES AT HALF THE COST. By combining human expertise with technological smarts we provide: - No fee per hire - Pay as you go - Your very own on-demand recruiter or HR expert - A personalised solution - A wide ... read Joyn reviews & insights

    Joyn is an on-demand recruitment and HR solution helping New Zealand businesses to achieve: BETTER ... read Joyn reviews & insights

    $50 - $99/hr
    50 - 249
    2017
    Auckland, New Zealand
  • EQ Consultants provide Human Resource Consulting and Executive Recruitment services to businesses across New Zealand. By working closely alongside business leaders, EQ Consultants implements the framework to recruit, manage and develop your most important asset – your people.

    EQ Consultants provide Human Resource Consulting and Executive Recruitment services to businesses across New Zealand. ... read EQ Consultants reviews & insights

    < $25/hr
    2 - 9
    2016
    Christchurch, New Zealand
  • HR associate provides specialist HR consulting & recruitment services for NZ businesses. HR associate partners with your business to help achieve success through your people. There are also legal considerations when dealing with people issues, which is why it’s important to get it right! For an obligation-free discussion, please don't hesitate to get in touch.

    HR associate provides specialist HR consulting & recruitment services for NZ businesses. HR associate partners ... read HR associate reviews & insights

    < $25/hr
    2 - 9
    2017
    Auckland, New Zealand
  • Intepeople are your Human Resources & Recruitment Partners. Based in Blenheim and Nelson with national reach – we are committed to inspiring better business by connecting people and helping them realise their potential. Our bespoke HR solutions help lift the performance of your people, identify areas for intervention and improvement, and manage conflict and change. ... read Intepeople reviews & insights

    Intepeople are your Human Resources & Recruitment Partners. Based in Blenheim and Nelson with national ... read Intepeople reviews & insights

    < $25/hr
    10 - 49
    1989
    Nelson, New Zealand
  • Managing people is hard! We know. Managing a business can also be isolating and you may find yourself searching for information on legislation, best practice or just someone to talk to who understand the issues you are facing when it comes to the people in your business. Savvy HR is here to provide HR advice ... read Savvy HR reviews & insights

    Managing people is hard! We know. Managing a business can also be isolating and you ... read Savvy HR reviews & insights

    < $25/hr
    2 - 9
    Auckland, New Zealand
  • Our energetic team of experienced consultants has a wealth of in-depth knowledge and skills in evaluation, research, economics, public policy, financial and organisational management. By connecting this skill set and applying fresh thinking, we significantly lift our clients’ performance. For over two decades MartinJenkins has specialised in providing high calibre evaluation, public policy and organisational ... read Martin Jenkins reviews & insights

    Our energetic team of experienced consultants has a wealth of in-depth knowledge and skills in ... read Martin Jenkins reviews & insights

    $100 - $149/hr
    50 - 249
    1993
    Wellington, New Zealand
  • Growth Management Consulting (GMC) accelerates the growth and failure of NZ companies by removing clutter and simplifying business growth. GMC helps companies with pitch development-delivery, business planning and advisory services. The founder Mark Robotham is a professional speaker-facilitator whose native tongue is pragmatism, pace and execution. Mark also provide contract Commercial / Marketing Manager Services ... read Growth Management Consulting reviews & insights

    Growth Management Consulting (GMC) accelerates the growth and failure of NZ companies by removing clutter ... read Growth Management Consulting reviews & insights

    < $25/hr
    2 - 9
    2006
    Auckland, New Zealand
  • Nexia represents a network of solutions focused accountancy and consultancy firms in Australia and New Zealand, and is supported by global links to Nexia International. We offer a full service accounting solution in a cohesive and customised manner. Nexia New Zealand prides itself on being large enough to give the best possible business advice, and ... read Nexia New zealand reviews & insights

    Nexia represents a network of solutions focused accountancy and consultancy firms in Australia and New ... read Nexia New zealand reviews & insights

    $100 - $149/hr
    50 - 249
    2016
    Christchurch, New Zealand
  • Tenzing is a Management and Technology Consulting company with offices in Auckland and Wellington serving clients in a diverse range of industries. Tenzing is a name with a strong link to one of New Zealand's finest moments in history - Sir Edmund's famous feat on Mt Everest in 1953, where he was most ably assisted ... read Tenzing reviews & insights

    Tenzing is a Management and Technology Consulting company with offices in Auckland and Wellington serving ... read Tenzing reviews & insights

    $100 - $149/hr
    50 - 249
    2008
    Auckland, New Zealand
  • QICE is a management consulting firm designed to enable New Zealand manufacturers, service providers and product developers to create their own path to greatness. We add value by developing internal capabilities for our clients through Business Management Systems expert assessment and Lean Coaching, Training and Facilitation. This creates a continuous improvement culture that is not ... read QICE reviews & insights

    QICE is a management consulting firm designed to enable New Zealand manufacturers, service providers and ... read QICE reviews & insights

    < $25/hr
    2 - 9
    2017
    Auckland, New Zealand
  • AVID is an accounting and management consulting company that has extensive senior management and chief executive experience. Drawing on this expertise, AVID enables clients to identify and deliver value with pace, certainty, and strategic agility. AVID, as a practitioner of the Balanced Scorecard, focus on any business function to help organisations translate their strategic business ... read AVID Business Agency reviews & insights

    AVID is an accounting and management consulting company that has extensive senior management and chief ... read AVID Business Agency reviews & insights

    $25 - $49/hr
    2 - 9
    2013
    Dargaville, New Zealand
  • We’re a New Zealand based consulting company operating out of the capital city, Wellington. We help organisations to eliminate waste, reduce cost, and improve the quality and speed of their operations or services. We specialise in operational reviews, change, and the design and improvement of business process. We work with clients large and small and ... read Hedgehog Consulting reviews & insights

    We’re a New Zealand based consulting company operating out of the capital city, Wellington. We ... read Hedgehog Consulting reviews & insights

    $25 - $49/hr
    2 - 9
    2009
    Wellington, New Zealand
  • For over 20 years CDL Insight Consulting® has been a trusted advisor, designer and deliverer of learning, change and transition solutions for over 500 businesses across New Zealand and around the globe. At CDL we’re all about customising an approach that addresses the unique curves and edges of individual and business need. Far from taking ... read CDL Insight Consulting® reviews & insights

    For over 20 years CDL Insight Consulting® has been a trusted advisor, designer and deliverer ... read CDL Insight Consulting® reviews & insights

    $50 - $99/hr
    10 - 49
    1997
    Auckland, New Zealand
  • Navigatus offers a fresh approach to management professional services – an approach focused on success. By employing leading edge methodologies in risk management, combined with the latest international thinking in strategic foresight, Navigatus has moved beyond the traditional methods of risk management – focused as they are on failure - to explicitly target success. http://www.navigatusconsulting.com/ ... read Navigatus Consulting reviews & insights

    Navigatus offers a fresh approach to management professional services – an approach focused on success. ... read Navigatus Consulting reviews & insights

    $25 - $49/hr
    2 - 9
    2008
    Auckland, New Zealand
  • Auldhouse is in the business of training. With over 30 years' experience in the training space, Auldhouse is the leading privately-owned IT training provider. Our award winning training means that you will benefit from receiving the latest training content designed to help you achieve the skills and knowledge you require. We offer a large range ... read Auldhouse reviews & insights

    Auldhouse is in the business of training. With over 30 years' experience in the training ... read Auldhouse reviews & insights

    < $25/hr
    10 - 49
    1988
    Auckland, New Zealand
  • KeyLink will set up & run your customer's payrolls Our payroll services for accountants helps you eliminate costly, time-consuming customer payroll problems! When KeyLink handles payroll processing, none of your clients need to run a manual payroll - and there is no room for payroll errors. We'll ensure that staff are paid correctly, employee leave ... read KeyLink Payroll Services reviews & insights

    KeyLink will set up & run your customer's payrolls Our payroll services for accountants helps ... read KeyLink Payroll Services reviews & insights

    < $25/hr
    2 - 9
    Auckland, New Zealand
  • Ace Business Solutions does not lock the client into a contract, so the client is free to terminate the payroll processing arrangement at any time. On the other hand, Ace Business Solutions commits to deliver the services required and offered on an ongoing basis. At all times the client owns the data produced by Ace ... read Ace Business Solutions reviews & insights

    Ace Business Solutions does not lock the client into a contract, so the client is ... read Ace Business Solutions reviews & insights

    < $25/hr
    2 - 9
    Auckland, New Zealand
  • Payroll is one of the most complex tasks of running a business. For new business owners, learning the ins and outs of payroll can seem daunting and mistakes can be costly. Keeping up with taxation rules and legislative changes can be time-consuming and distract you from concentrating on what you are good at. To make ... read Rocket Payrolls reviews & insights

    Payroll is one of the most complex tasks of running a business. For new business ... read Rocket Payrolls reviews & insights

    < $25/hr
    2 - 9
    Auckland, New Zealand
  • Based in Auckland and operated nation-wide, Crystal Payroll is one of only 20 IRD accredited PAYE intermediaries in New Zealand – a testament to our innovative technology, operational excellence and outstanding customer service. Crystal Payroll is one of New Zealand’s leading payroll system providers. A pioneer of cloud-based payroll, our software has been tailored specifically ... read Crystal Payroll reviews & insights

    Based in Auckland and operated nation-wide, Crystal Payroll is one of only 20 IRD accredited ... read Crystal Payroll reviews & insights

    < $25/hr
    2 - 9
    Auckland, New Zealand
  • Ever hear the term Jack of all trades but master of none ? Well, we are the masters of the payroll. Our Mission is to allow our clients to focus on what’s important in their business, while we focus on their payroll. Hi my name is Patrick Hegarty and I am a director here at ... read PayMasters reviews & insights

    Ever hear the term Jack of all trades but master of none ? Well, we ... read PayMasters reviews & insights

    < $25/hr
    2 - 9
    Auckland, New Zealand
  • Look no further! C M Business Services Limited, your friendly Auckland Accounting and Bookkeeping Service, is here to help you in all your business-related matters! We, at C M Business Services Limited, are located on the North Shore, Auckland, is passionate about and committed to helping small business owners succeed. We’ve been in business for ... read C M Business Services reviews & insights

    Look no further! C M Business Services Limited, your friendly Auckland Accounting and Bookkeeping Service, ... read C M Business Services reviews & insights

    < $25/hr
    2 - 9
    Auckland, New Zealand
  • Payroll calculations, payday filing, and timesheets, all in one simple app for your mobile and desktop. Wages can't wait. Good thing our awesome support team are ready to help you out. Choose from phone or email support from our in-house PaySauce platform experts. Want to learn more about how to use our payroll software? If ... read PaySauce reviews & insights

    Payroll calculations, payday filing, and timesheets, all in one simple app for your mobile and ... read PaySauce reviews & insights

    < $25/hr
    10 - 49
    2015
    Auckland, New Zealand
  • We’re not just hiring the right people for the right jobs - we’re helping to keep the country working. Founded as Coverstaff and Onsite Recruitment, OneStaff has grown to become a leading provider of industry staffing solutions for New Zealand’s industrial and commercial sectors. Our recruitment specialists work from branches all over the country and ... read One Staff reviews & insights

    We’re not just hiring the right people for the right jobs - we’re helping to ... read One Staff reviews & insights

    $25 - $49/hr
    50 - 249
    1997
    Auckland, New Zealand
  • Kinetic Recruitment was started in 1997 by Kate Ross and is an agency built on old school values with modern day thinking. Kinetic is not just about recruitment. Our qualified and experienced specialists and consultants deliver the full spectrum of career advice and management services. We value long-term relationships. A good understanding of your company ... read Kinetic Recruitment reviews & insights

    Kinetic Recruitment was started in 1997 by Kate Ross and is an agency built on ... read Kinetic Recruitment reviews & insights

    $50 - $99/hr
    10 - 49
    1997
    Auckland, New Zealand
  • You're probably thinking that you've heard it all before and believe recruitment consultants are all the same - impersonal with a one size fits all approach, but we're here to change your mind. We'd rather get the formalities out of the way as quickly as possible so that we can concentrate on getting to know ... read Madison reviews & insights

    You're probably thinking that you've heard it all before and believe recruitment consultants are all ... read Madison reviews & insights

    $50 - $99/hr
    50 - 249
    1998
    Auckland, New Zealand
  • Established in 2011, at the height of the down turn in the New Zealand economy, David Adams started up Total Recruitment after working for large multi-national organisations. With over 25 years’ experience in the NZ recruitment market and having experience in both the Industrial and Commercial markets, for Permanent and Temporary Recruitment, David brings a ... read Total Recruitment reviews & insights

    Established in 2011, at the height of the down turn in the New Zealand economy, ... read Total Recruitment reviews & insights

    $25 - $49/hr
    2 - 9
    2011
    Auckland, New Zealand
  • We’re in business to Improve Life – our clients, candidates, and our own. When we work together, things get better for all of us. Most recruitment companies in New Zealand will work for anyone. It makes sense because their ultimate goal is simply to make money at any cost. Many are driven by the need ... read Enterprise Recruitment reviews & insights

    We’re in business to Improve Life – our clients, candidates, and our own. When we ... read Enterprise Recruitment reviews & insights

    $100 - $149/hr
    50 - 249
    1972
    Auckland, New Zealand
  • Some say, good customer service is about going out of your way to please. But at NZ Staff we don’t have go out of our way – it is our way. We’ve built our company out of making people our business. What this means is that we understand people and we understand business and more ... read NZ Staff reviews & insights

    Some say, good customer service is about going out of your way to please. But ... read NZ Staff reviews & insights

    $25 - $49/hr
    50 - 249
    2010
    Auckland, New Zealand
  • Launched in 2002, Frog Recruitment was established to meet the new employment reality; employers requiring innovative responses to drive down recruitment costs, a scarcity of talent and the new breed of savvy, forthright and technologically sophisticated career seeker. Frog pushes the boundaries by presenting the most contemporary and effective talent-centric models. We have set the ... read Frog Recruitment reviews & insights

    Launched in 2002, Frog Recruitment was established to meet the new employment reality; employers requiring ... read Frog Recruitment reviews & insights

    $25 - $49/hr
    50 - 249
    2002
    Auckland, New Zealand
  • With over 30 years recruiting experience we are proud of our reputation as a professional, caring organisation who has developed long term relationships with clients, candidates and our employees. Our beginnings in Business Support were a strong foundation for the Alpha we are today which is a multi-brand, broad capability professional staffing and consulting services ... read Alpha Recruitment reviews & insights

    With over 30 years recruiting experience we are proud of our reputation as a professional, ... read Alpha Recruitment reviews & insights

    $50 - $99/hr
    10 - 49
    1988
    Auckland, New Zealand
  • We’ve been matching Auckland businesses with the right casual and permanent recruitment solutions since 1992.Our team of 17 Consultants and three support staff have hands-on experience across a range of industry sectors, including construction, manufacturing, FMCG, office, warehouse & logistics.This knowledge means we not only provide the right candidates – we can also add value, ... read Coverstaff Recruitment reviews & insights

    We’ve been matching Auckland businesses with the right casual and permanent recruitment solutions since 1992.Our ... read Coverstaff Recruitment reviews & insights

    $25 - $49/hr
    50 - 249
    1992
    Auckland, New Zealand
  • We relieve the pressure with smart workflow solutions that ensure the right information gets to the right people every time – quickly, accurately and totally cost effectively. That’s our job and we do it well. With a dedicated team of transcriptionists, we are experts in producing accurate documents quickly and cost effectively using our own ... read Transcriptionz reviews & insights

    We relieve the pressure with smart workflow solutions that ensure the right information gets to ... read Transcriptionz reviews & insights

    NA
    50 - 249
    2003
    Auckland, New Zealand
  • Tasman Transcription is a professional transcription service founded by Miriam Lynch, who cultivated her eye for detail and accuracy with 20 years’ experience as a legal secretary. Subsequently, Miriam had a successful career in banking and spent 10 years in the banking industry in London. She now leads a team of professional transcriptionists, with more ... read Tasman Transcription reviews & insights

    Tasman Transcription is a professional transcription service founded by Miriam Lynch, who cultivated her eye ... read Tasman Transcription reviews & insights

    NA
    10 - 49
    1995
    Auckland, New Zealand
  • Established in 2011, Rebecca Moynihan - owner and operator of Flexiforce - and her experienced team of transcriptionists have been providing individuals and companies across the globe with a comprehensive range of digital transcription services. Based in the Upper Hutt region, just out of Wellington, the Flexiforce team offer a diverse range of abilities, skills ... read FlexForce reviews & insights

    Established in 2011, Rebecca Moynihan - owner and operator of Flexiforce - and her experienced ... read FlexForce reviews & insights

    NA
    2 - 9
    2011
    Auckland, New Zealand
  • Purple Giraffe Transcription Limited was established in 2008 in New Zealand as an “online secretary/online dictation” service. How Purple Giraffe Transcription Limited works. Purple Giraffe Transcription Limited has experience in medical transcription services by transcribing audio files (audio transcription) in both Europe and New Zealand and can perform any medical transcription and legal transcription required. ... read Purple Giraffe reviews & insights

    Purple Giraffe Transcription Limited was established in 2008 in New Zealand as an “online secretary/online ... read Purple Giraffe reviews & insights

    NA
    10 - 49
    2008
    Auckland, New Zealand
  • As part of the global Pacific Solutions* network, Pacific Transcription has been providing professional transcription services to New Zealand and Australian clients since 2002. Pacific Transcription is a recognised industry leader and has achieved continual growth each year since the company’s inception. Pacific Transcription continues to be at the forefront of digital transcription technology, providing ... read Pacific Transcription NZ reviews & insights

    As part of the global Pacific Solutions* network, Pacific Transcription has been providing professional transcription ... read Pacific Transcription NZ reviews & insights

    NA
    10 - 49
    2002
    Auckland, New Zealand

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The Magical Quadrant

Hover any bubble for the firm's exact scores. Filter the view using the controls on the right.

360-PERFORMANCE VIEW (Y) →
0255075100
Industry ContendersIndustry LeadersUpcoming AchieversMarket Influencers
0255075100
CORE COMPETENCIES (X) →

The four quadrants explained

Each card shows the count of firms in that quadrant and the top 5 by composite score.

The Industry Leaders in detail

The 8 highest-scoring firms in the Industry Leaders quadrant. Each has both Core Competencies and 360-Performance ≥ 50. Click any card for the full profile.

How firms are placed on the matrix

Every position on this chart is the output of the Goodfirms ranking algorithm - a weighted composite of signals across two axes. The algorithm is recomputed regularly and is fully documented.

Sponsorship does not affect placement. PRO members receive visible badges and ad placements, but their algorithmic scores are calculated identically to free listings.

Read the full methodology
Algorithm at a glance
1
X-axis (Core Competencies): Service Focus Ratio + Portfolio Depth + Quality + Experience
2
Y-axis (360-Performance): Client Reviews + Market Presence + Goodfirms Score
3
Missing signals are excluded from a firm's score, not substituted with defaults - weights redistribute across remaining inputs
4
Recency decay over the last 18 months keeps stale reviews from dominating
5
Eligibility floor: ≥ 1 published review in this category scope

Where the firms are.

Bubble size shows how many firms each country has; colour shows its average hourly rate. Tap any country for its firm count, average rate, rating, and Value Score.

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Average hourly rates by region.

Where you hire affects what you pay by up to 3×. Comparable quality is available across regions - the rate gap between the priciest and cheapest is the single biggest lever on a project budget.

Average hourly rate · USD

GBWestern Europe$55/hr$55
AUOceania$52/hr$52
MXLATAM$52/hr$52
USNorth America$49/hr$49
SGAsia Pacific$48/hr$48
ZAAfrica$48/hr$48
INSouth Asia$46/hr$46
UAEastern Europe$45/hr$45

What the gap actually buys you

The rate gap between the highest- and lowest-cost regions is largely a cost-of-living and labor-market gap - not a quality gap. Top-tier firms in lower-cost regions routinely deliver work competitive with premium markets at a fraction of the cost.

That said, time-zone overlap, language alignment, and IP protection vary by region. Eastern Europe and LATAM hit a sweet spot: meaningful cost savings with same-day overlap for US/EU clients.

~70%

Typical cost savings when moving a $100K/year dev contract from a premium market to a top value destination - comparable skill, comparable delivery quality.

All countries ranked by Value Score.

Every country with 100+ vetted firms in this category, ranked by Value Score.

CountryFirmsAvg RateAvg RatingValue ScoreAction
INIndia2,650$47/hr4.884View firms
ZASouth Africa223$44/hr584View firms
UAUkraine123$41/hr583View firms
USUnited States7,315$48/hr4.783View firms
PLPoland182$46/hr583View firms
IEIreland146$45/hr583View firms
FRFrance115$46/hr582View firms
BDBangladesh139$39/hr4.982View firms
NZNew Zealand140$47/hr582View firms
GBUnited Kingdom1,096$60/hr4.981View firms
KEKenya111$45/hr4.980View firms
AEUAE840$66/hr4.979View firms
EGEgypt154$51/hr4.979View firms
SGSingapore242$54/hr4.979View firms
PHPhilippines163$44/hr4.778View firms
PKPakistan196$45/hr4.778View firms
ESSpain154$62/hr4.977View firms
CNChina143$55/hr4.877View firms
AUAustralia797$53/hr4.677View firms
MYMalaysia155$47/hr4.777View firms
NGNigeria139$53/hr4.877View firms
CACanada892$57/hr4.269View firms
DEGermany205$57/hr3.656View firms
SASaudi Arabia108$55/hr345View firms
INIndia
2,650 firms$47/hr4.8
Value Score84 / 100
ZASouth Africa
223 firms$44/hr5
Value Score84 / 100
UAUkraine
123 firms$41/hr5
Value Score83 / 100
USUnited States
7,315 firms$48/hr4.7
Value Score83 / 100
PLPoland
182 firms$46/hr5
Value Score83 / 100
IEIreland
146 firms$45/hr5
Value Score83 / 100
FRFrance
115 firms$46/hr5
Value Score82 / 100
BDBangladesh
139 firms$39/hr4.9
Value Score82 / 100
NZNew Zealand
140 firms$47/hr5
Value Score82 / 100
GBUnited Kingdom
1,096 firms$60/hr4.9
Value Score81 / 100
KEKenya
111 firms$45/hr4.9
Value Score80 / 100
AEUAE
840 firms$66/hr4.9
Value Score79 / 100
EGEgypt
154 firms$51/hr4.9
Value Score79 / 100
SGSingapore
242 firms$54/hr4.9
Value Score79 / 100
PHPhilippines
163 firms$44/hr4.7
Value Score78 / 100
PKPakistan
196 firms$45/hr4.7
Value Score78 / 100
ESSpain
154 firms$62/hr4.9
Value Score77 / 100
CNChina
143 firms$55/hr4.8
Value Score77 / 100
AUAustralia
797 firms$53/hr4.6
Value Score77 / 100
MYMalaysia
155 firms$47/hr4.7
Value Score77 / 100
NGNigeria
139 firms$53/hr4.8
Value Score77 / 100
CACanada
892 firms$57/hr4.2
Value Score69 / 100
DEGermany
205 firms$57/hr3.6
Value Score56 / 100
SASaudi Arabia
108 firms$55/hr3
Value Score45 / 100

Match by work-hour overlap with your team.

Cost matters - but so does being able to actually talk to your developer during your workday. Here are the best destinations for each major hub.

If you're in US (PT/ET)Recommended

Look for nearshore LATAM partners - same-day collaboration, similar time zones, and 50-60% cost savings vs domestic.

MXMexico~7h overlap
ARArgentina~6h overlap
BRBrazil~5h overlap
CACanada~8h overlap
If you're in Europe (CET/GMT)Recommended

Eastern Europe is your sweet spot - 1-2h time zone shift, EU GDPR alignment, and 40-50% lower rates than Western Europe.

PLPoland~8h overlap
UAUkraine~7h overlap
RORomania~7h overlap
ZASouth Africa~8h overlap

How firms are placed on the matrix

Every position on this chart is the output of the Goodfirms ranking algorithm - a weighted composite of signals across two axes. The algorithm is recomputed regularly and is fully documented.

Sponsorship does not affect placement. PRO members receive visible badges and ad placements, but their algorithmic scores are calculated identically to free listings.

Read the full methodology
Algorithm at a glance
1
X-axis (Core Competencies): Service Focus Ratio + Portfolio Depth + Quality + Experience
2
Y-axis (360-Performance): Client Reviews + Market Presence + Goodfirms Score
3
Missing signals are excluded from a firm's score, not substituted with defaults - weights redistribute across remaining inputs
4
Recency decay over the last 18 months keeps stale reviews from dominating
5
Eligibility floor: ≥ 1 published review in this category scope

Found your target region?

Browse all firms in your chosen country - or let us hand-pick matches based on your project, budget, and time-zone preference.

Get matched firms

Countries with the best Value Score for business services hiring.

Ranked by a composite score blending firm count (supply), average rating (quality), and median hourly rate (cost). Affordability is weighted highest (50%), so this list surfaces actually affordable destinations rather than just-big markets.

Budget leader
United States · $0-24/hr

2,496 firms in this tier - more than any other country, averaging 4.6 ★. Top picks: AIMLEAP - Outsource Bigdata, SupportYourApp, CallZent.

Mid-tier leader
United States · $50-99/hr

536 firms in this tier - more than any other country, averaging 4.9 ★. Top picks: Kanerika Inc., Corecentrix Business Solutions, ThirstySprout.

Top tier leader
United States · $150+/hr

220 firms in this tier - more than any other country, averaging 5.0 ★. Top picks: LayerLogix, Cultivating & Marketing Professionals, Caveni Digital Solutions.

Loading heatmap…
Cell intensity (firm density):
Low
High
Best Value marks the densest, highest-rated, most-affordable cell per row

How the heatmap is built

Every cell in the grid above is the count of firms in (place × hourly-rate tier). Firms are placed by their published hourly rate; those without a disclosed rate are not plotted.

Top company names per cell are surfaced by Value Score - a weighted blend of affordability (50%) + rating (35%) + review volume (15%).

The "Best" ribbon marks the cell in each row where firm density, ratings, and affordability line up best - the densest, highest-quality combination.

Read the full methodology
Value Score · per firm
ValueScore = 0.50 × Affordability
+ 0.35 × Rating
+ 0.15 × Review Volume
// All sub-scores normalized 0-100
// Affordability = (1 - rate/$200) × 100
// Rating = (rating - 3) / 2 × 100
// Volume = log10(reviews+1)/log10(200) × 100

Found your target region?

Browse all business services firms in your chosen country - or let our AI hand-pick 3 matches based on your project, budget, and time-zone preference.

Get 3 AI-Matched Firms