Zoho Social

4.3 (4 Reviews)|Write a Review|Claimed profile
United States HQFounded 1996

Deployment

Web-basediPhone/iPadAndroidWindowsMacLinux

Best for

SmallMediumLargeFreelancer

Overview

About Zoho Social

Zoho Social is a complete social media management software platform for businesses and agencies. Manage multiple social channels, schedule unlimited posts, monitor keywords and collaborate with your team - all from a single dashboard social media marketing software.

At a glance

Software information

Industries served, licensing and the support Zoho Social provides.

Industries

  • Information-services
  • Information-technology-services
  • Marketing-advertising

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Free trial

Support

  • Email
  • Phone
  • 24x7 Support

Training

  • Webinar

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Webinars
  • Case Studies
  • On-Site Training
Languages (5)
EnglishFrenchJapanesePortugueseSpanish

Review analytics

What customers report

4.3
Based on 4 verified reviews
Ease of use4.5
Features & functionality4.5
Customer support5.0
Value for money5.0
Integrations4.5

What users say

Review Analytics of Zoho Social

Every review is verified through Goodfirms before it's published.

4.24 Verified Reviews
Ease of use (2 reviews)4.5
Features & functionality (2 reviews)4.5
Customer support (2 reviews)5.0
Value for money (2 reviews)5.0
Integrations (2 reviews)4.5
Review Summary
Summarized from 4 verified reviews · Updated September 2026
Zoho Social consolidates multiple social media accounts into a single platform for scheduling, monitoring, and analytics. Users appreciate its ease of use, integration capabilities, and time-saving features, with particular appeal for small businesses. The Zoho CRM integration enables lead identification and audience engagement. However, reviewers report a significant discrepancy between trial and paid versions, with hidden per-account fees that substantially increase costs beyond advertised pricing.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of Zoho Social
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What reviewers mention most

Georgi Todorov, Founder at ThriveMyWayVerified Review
Posted on Aug 23, 2022

“Zoho Social is highly recommendable because it is perfect for small businesses”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations4.0

We ThriveMyWay use Zoho Social. The most important expectation from any social media marketing tool is that it must save you time and energy so you can focus on the day-to-day running of your company. Zoho Social makes it easy to schedule your posts for times when your audience will be most active, and once you've created a publishing schedule, Zoho Social does the rest work for you. It's easy to use, has many integration options, and has terrific support. At the standard plan level, Zoho is a publishing and scheduling tool that is ideal for the social media manager with one brand to manage. The Professional Level Zoho becomes your all-in-one social media marketing platform, complete with Canva Integration, post insights, a URL shortener, and a monitoring dashboard. No matter what your social media needs, Zoho Social will meet them, up your social media game, and grow with your company as you continue to expand.

Becca Klein, Owner at BeccaKlein.coVerified Review
Posted on Aug 22, 2022

“Zoho Social saves businesses time and money by consolidating multiple social media tools into one platform”

Overall rating5.0
Ease of use4.0
Features & functionality4.0
Customer support5.0
Value for money5.0
Integrations5.0

We BeccaKlein.co have been using Zoho Social for the last 6 months and are very pleased with it. We are using it as per the requirement. There are several advantages to using Zoho Social for social media management. First, the platform offers a suite of tools for managing social media accounts and engaging with followers. Additionally, Zoho Social provides users with insights and analytics about their social media activity, which can help businesses track their performance and improve their strategies over time. There are several potential drawbacks to using Zoho Social as a business's primary social media platform. First, the platform lacks some of its competitors' features and integrations. Additionally, the platform can be less user-friendly than some of its alternatives, making it slightly more difficult for employees to use effectively (if not properly trained).

Sindiwe SealyVerified Review
Posted on Oct 20, 2020

“Great Service - Hidden Costs”

Overall rating3.0
In a nutshell, I started using the trial version of the Professional account on Zoho Social which was wonderful. I could add 5 social media accounts, monitor engagement, schedule posts, gain insights etc. My trial ended and I subsequently purchased the Professional account.

To my disappointment, the service was vastly different to what I experienced days before. I was paying $15 for one account and had to pay an additional $10 for each social media account that I wanted to add. More so, the services that I had access to under the trial where unavailable unless I paid for them.

Overall, the services provided by the company are good and useful to marketers but the hidden costs make the service very expensive in the long run.
Jose M. Gomez, CTO, Cofounder and Technical Lead at EvinexVerified Review
Posted on Sep 24, 2019

“We are very excited to continue testing this tool”

Overall rating4.0

Now we're giving a try to Zoho Social to see how Zoho CRM integration captures social media leads and improve our marketing communication and relationships with our audience at Evinex. We cannot rate Zoho Social yet, however, we are happy to see that you can identify who your potential leads are in Zoho CRM system and enhance engagement with them.

Capabilities

Zoho Social features

The full feature set, grouped by module.

Social Media Management Software

  • Brand Tracking
  • Campaign Management
  • Collaboration
  • Content Management
  • Multi-Account Management
  • Post Scheduling
  • Reporting & Analytics
  • Social Media Monitoring

Social Media Marketing Software

  • Collaboration
  • Content Curation
  • Engagement
  • Listening
  • Multi-Account Management
  • Publishing Management
  • Scheduling
  • Social Analytics

Social Networking Software

  • Activity/News Feed
  • Advertising Management
  • Media Library
  • Social Media Management
  • User Management

Plans

Zoho Social pricing

Price Type
Month
Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription
Preferred Currency
INR (₹)
Free Trial
15 Days

Works with

Integrations

Zoho Social connects with the tools your team already uses.

Media

Screenshots & video