TrackingMore

4.8 (12 Reviews)|Write a Review|Claimed profile
United States HQFounded 2014

Deployment

Overview

About TrackingMore

TrackingMore has been dedicated to developing a leading shipment tracking API for over 10 years, earning the trust of over 10,000 enterprises worldwide, including industry leaders, such as Shein, DJI, AliExpress, Kaufland, DP World, Printify, and so on.

TrackingMore's customers span across a variety of industries, including online retailers, e-commerce marketplaces, dropshipping platforms, SaaS companies, and marketing & financial agencies.

TrackingMore has an extensive carrier network, connecting a total of 1,300+ postal services, express delivery companies, and freight service providers in the world. Besides, being integrated with over 80 major airlines, it also supports end-to-end air cargo tracking.

TrackingMore aims to help businesses transform shipment tracking, build trust with enhanced shipment visibility, and grow better with data-driven insights.

At a glance

Software information

Industries served, licensing and the support TrackingMore provides.

Industries

  • Logistics-supply-chain

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Free trial
  • Free version

Support

  • Email
  • Live Chat
  • Phone
  • 24x7 Support

Training

  • In-person
  • Documentation
Languages (16)
ArabicChineseDutchEnglishFrenchGermanIndonesianItalianJapaneseKoreanPolishPortugueseRussianSpanishSwedishTurkish

Review analytics

What customers report

4.8
Based on 12 verified reviews
Ease of use4.8
Features & functionality4.8
Customer support5.0

What users like the most

  • The tracking page, analytics, and customer support
  • It must be their translation feature of shipping statuses. Although it's a new feature I recently used, it's an excellent feature for global businesses. I'm glad my customers can read their shipping notifications conveniently!
  • Everything !!!

What users like the least

  • None
  • Wish it integrated a bit more smoothly with my particular shopping cart platform.
  • n/a

What users say

Review Analytics of TrackingMore

Every review is verified through Goodfirms before it's published.

4.812 Verified Reviews
Ease of use4.8
Features & functionality4.8
Customer support5.0
Review Summary
Summarized from 12 verified reviews · Updated September 2026
TrackingMore is a tracking app that users find intuitive and effective for managing shipment visibility across orders. It centralizes tracking information in a single dashboard, reducing manual work and support ticket volume. Customers consistently praise the responsive support team for quick problem-solving and helpful guidance. Users highlight competitive pricing, transparent costs, and strong Shopify integration as key strengths.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of TrackingMore
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What reviewers mention most

Emilie, CEO at OptiHomeaVerified Review
Posted on Aug 27, 2025

“Victoria was so helpfull”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
I had a little problem with the dropshipping mode but Victoria fixed it in 5min only ! So fast and nice ! Tha,k you again for your service my dear
Ma. I.J. Xaviery CabilinVerified Review
Posted on Apr 14, 2025

“Excellence at its finest!”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Very Fantastic and Wonderful! Would greatly recommend it to everyone. Process-wise, it is all simple and they have great customer service support who can make the overall experience a seamless process!
Matheus NunesVerified Review
Posted on Apr 14, 2025

“Victoria me ajudou muito!”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Amei a experiência com essa ferramenta, suporte fora do comum! Muito bom mesmo! Recomendo a todos seja dropshippers ou não. Quem me atendeu foi a victoria, muito solicita e conseguiu me ajudar perfeitamente
Rhino Billiards, CTO at Rhino BilliardsVerified Review
Posted on Apr 14, 2025

“Great tracking app with excellent support!”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
TrackingMore has made order tracking much easier for our Shopify store. The app is simple to use and the customer support is fantastic. Victoria helped me set up delayed delivery notifications with clear instructions and screenshots. Our customers now stay informed about their packages and we can quickly identify any shipping issues.
Alex RudraVerified Review
Posted on Apr 14, 2025

“Excellent App - Highly recommended”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Absolutely love the fast support response and top-notch service—just like Ashley!

With such a great team, this app is bound to be a top performer.

Wishing you all the success!"
First ManVerified Review
Posted on Apr 14, 2025

“Customer Support Experience”

Overall rating3.0
Ease of use3.0
Features & functionality3.0
Customer support5.0
I usually don't provide feedback, but I wanted to share my experience with customer support representative Richie. She was exceptionally sweet and helpful, making my interaction truly pleasant.
Calvin GreschnerVerified Review
Posted on Apr 14, 2025

“Best customer service!”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Easy to use, any questions the team will help you right away! All of the features are clear and simple shopify integration. Would highly recommend to anyone who needs shipping integration.
Quang, Operation at Kogitsune StudioVerified Review
Posted on Apr 14, 2025

“Good assistant”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
I’m very satisfied with the support I received today. The agent was clear, helpful, and patient in answering all of my questions. I truly appreciate the time and effort taken to explain the available options.
Jasper Kang, Owner at Sign Supply CoVerified Review
Posted on Apr 1, 2025

“The Best Tracking App”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Integrates seamlessly with C: Hub
Great transparent pricing, and awesome free plan
Awesome customer service!
Better than all the other tracking apps out there that charge much more for less features
Emilie Garcia, Fondateur at OptiHomeaVerified Review
Posted on Mar 20, 2025

“AMAZING ! RICHIE IS SO PRFESSIONAL”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
The app is so easy to use and there is sooo many options for this little price. Richie helped me for more than I needed. She was so nice and professional. Thank you Richie for everything !

Capabilities

TrackingMore features

The full feature set, grouped by module.

Shipment Tracking Software

  • Alerts/Notifications
  • Delivery Estimate
  • Route Optimization
  • Status Tracking
  • Tracking Filters
  • Website Integration
  • AI Features

Supply Chain Management Software

  • Inventory Management
  • Order Management
  • Reporting & Analytics
  • Returns Management
  • Sales & Operations Planning
  • Shipping Management
  • Supplier Management
  • Transportation Management
  • Warehouse Management

Plans

TrackingMore pricing

Free Version
Yes
Payment Frequency
Monthly Payment, Annual Subscription
Preferred Currency
USD ($)
Free Trial
14 Days
Free Plan$0 / month
  • Integration with 1,300+ couriers
  • Shipment visibility dashboard
  • Auto-detect carrier
  • Customizable tracking page
  • Bulk import shipment data
  • Extensive eCommerce integrations
Basic Plan$11 / month
  • Integration with 1,300+ couriers
  • Shipment visibility dashboard
  • Auto-detect carrier
  • Customizable tracking page
  • Bulk import shipment data
  • Extensive eCommerce integrations
  • Bulk export shipment data
  • Multiple & Multilingual tracking pages
  • Shipment performance report
  • Customizable email & SMS notifications
Pro Plan$74 / month
  • Tracking API
  • Webhook integration
  • Carrier auto-correction
  • Transit history translation
  • Remove TrackingMore branding

Works with

Integrations

TrackingMore connects with the tools your team already uses.

Media

Screenshots & video