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Toky

Write a Review|Unclaimed profile
United States HQFounded 2014

Deployment

Web-based

Best for

SmallMediumLarge

Overview

About Toky

Toky can be integrated with your CRM, Zapier, Slack and other business tools, to increase productivity in your sales and customer service team.Make informed decisions based on real time data and analytics taken directly from inbound and outbound calls, text messages (SMS) and the way you and your customers interact with each other

At a glance

Software information

Industries served, licensing and the support Toky provides.

Industries

  • Banking
  • Consumer-services
  • Financial-services
  • Information-services
  • Information-technology-services
  • Insurance

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription

Support

  • Email
  • Phone
  • 24x7 Support

Training

  • Webinar
  • Documentation

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Webinar
  • Case Studies
Languages (1)
English
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Capabilities

Toky features

The full feature set, grouped by module.

Call Center Software

  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Conference Calling
  • Escalation Management
  • Interactive Voice Response
  • Manual Dialer
  • Predictive Dialer
  • Queue Management
  • Reporting & Analytics
  • Voicemail

Contact Management Software

  • Contact Database
  • Contact Import/Export
  • Daily Call List
  • Interaction Tracking
  • Lead Management
  • Reminders
  • Search/Filter
  • Segmentation
  • Shared Contacts
  • Templates

SMS Marketing Software

  • Configurable Auto Reply
  • Contact Management
  • Drip Campaigns
  • Mass Texting
  • Message Personalization
  • MMS
  • Mobile Coupons
  • Mobile Keywords
  • Repeating Messages
  • Reporting & Analytics
  • Scheduled Messaging
  • Two-Way Messaging

IVR Software

  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Messaging
  • Phone Key Input
  • Survey Manangement
  • Text to Speech
  • Voice Customization
  • Voice Mail

Contact Center Software

  • Call recording and monitoring
  • Call routing and queuing
  • Integration capabilities
  • Interactive voice response (IVR)
  • Multi-channel communication
  • Omnichannel support
  • Performance tracking
  • Reporting and analytics

Plans

Toky pricing

Price Type
Month
Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription
Preferred Currency
USD ($)
Vendor pricing page
Standard$20 / month

Works with

Integrations

Toky connects with the tools your team already uses.

Salesforce CRMPipedriveZapierAsana

Media

Screenshots & video

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