Square

United States HQFounded 2009

Deployment

Web-basediPhone/iPadAndroidWindowsMac

Best for

SmallMediumLarge

Overview

About Square

Square is a point-of-sale application designed to provide businesses with a reliable and fast POS software system. It enables you to take payments using your iOS or Android devices and can be implemented on the counter or on-the-go. The POS system comes with a free downloadable point of sale software plus a Square magstripe reader, allowing payments via debit and credit cards. It also comes with real-time sales and inventory tracker, as well as item management platform.

At a glance

Software information

Industries served, licensing and the support Square provides.

Industries

  • Retail
  • Warehousing

Licensing

  • Proprietary
  • Monthly Payment
  • Quote Based

Support

  • Email
  • 24x7 Support

Training

  • Help Guides
  • Video Guides
  • Blogs
  • Case Studies
  • On-Site Training

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Case Studies
  • On-Site Training
Languages (1)
English

Review analytics

What customers report

4.3
Based on 17 verified reviews

What users like the most

  • Extremely easy User Interface that helps improve user experience
  • Compatible with multiple OS options
  • Integration possibilities are great

What users like the least

  • The transaction fee is comparatively high
  • The categorization of transactions is a bit complex. However, it doesn’t mean you need some extra training
  • Payment processing time for business owners is quite lengthy

What users say

Review Analytics of Square

Every review is verified through Goodfirms before it's published.

4.217 Verified Reviews
Ease of use (3 reviews)4.3
Features & functionality (3 reviews)5.0
Customer support (3 reviews)4.6
Value for money (3 reviews)5.0
Integrations (3 reviews)4.6
Review Summary
Summarized from 17 verified reviews · Updated September 2026
Square is praised for its ease of use, intuitive design, and quick setup, making it accessible even for users without technical experience. The platform offers a broad range of features including inventory management, loyalty programs, and appointment scheduling, with straightforward integration capabilities. Reviewers frequently note concerns about transaction fees and commissions, particularly for larger operations, and some mention limitations like restricted human customer support and inconsistencies between mobile and desktop interfaces. The system is generally well-regarded for small to medium-sized businesses in retail and service industries.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of Square
Sort ByWrite a Review

What reviewers mention most

Salahuddin Malikzada, President-CEO at Herat United Group International (HUG)Verified Review
Posted on Jan 10, 2019

“I like it if the charge is lower it would be great”

Overall rating4.0

Pros: Good, reliable and fast.

Cons: Cost is high.

Lavetta Lewis, Owner at Lavetta LewisVerified Review
Posted on Jan 10, 2019

“Great service provider”

Overall rating5.0

Pros: I really appreciate it's mobility features.

Cons: Bank connection creates problems in the software sometimes.

Amo HimanVerified Review
Posted on Jan 9, 2019

“Not very familiar with it”

Overall rating3.0

Pros: Was easy to use.

Cons: Didn’t use it much to find one.

Christina Visconti, Production Operations Manager at ApothekeVerified Review
Posted on Jan 4, 2019

“Super easy to use!”

Overall rating4.0

I can now take credit card payments, have a loyalty program, gain new clients, schedule appointments and much more. This software is super easy to use! From adding inventory to selling your products everything is done with just a couple of clicks. Compared to the competition there is more features and most importantly lower transaction fees with Square.

Brian Hampton, Marketing Strategist/Influencer Marketing at Hampton Brand ManagementVerified Review
Posted on Jan 3, 2019

“Love it”

Overall rating5.0

Pros: It just works.

Cons: N/A

Holly Higgins, Estimating/Production at Higgins Stone IncVerified Review
Posted on Jan 3, 2019

“Overall Experience: Good”

Overall rating4.0

Pros: Easy to use

Cons: Cannot enter quantity in decimal form, it can take an input of only whole numbers.

Matt Curley, Masonry Sales and Estimating at Curley Brothers Brick and MasonryVerified Review
Posted on Jan 3, 2019

“Mobility and easy to use”

Overall rating3.0

The easy to set up and simple to use POS is built to help get your staff up and running quickly. It lets you drag and drop items and categories, customize your items grid, and bring popular items front and center. With the system, customers can also choose between digital (email or text message) and printed receipts.

Capabilities

Square features

The full feature set, grouped by module.

POS Software

  • Customer Management
  • Dashboard
  • Gift Card Management
  • Inventory Management
  • Invoicing
  • Layaway Management
  • Loyalty Program
  • Order Management
  • Pricing Management
  • Reporting and Analytics
  • Retail Management
  • Sales Tracking
  • Store Management

Payroll Software

  • Direct Deposit
  • Employee Database
  • Tax Management
  • Wage Garnishment

Retail Management Software

  • CRM
  • eCommerce
  • Loyalty Program
  • Mail Order
  • Marketing Management
  • Merchandise Management
  • Multi-Location
  • Point of Sale
  • Purchase Management
  • Reporting & Analysis
  • Returns Management
  • Staff Management
  • Supply Management

Restaurant POS Software

  • Delivery Management
  • Inventory Management
  • Loyalty Program
  • Online Ordering
  • Reporting/Analytics
  • Separate Checks
  • Split Checks
  • Staff Management
  • Table Management
  • Tips Management

iPad POS Software

  • Barcode Scanning
  • Customer Communication
  • Dashboard
  • Gift Card Management
  • Inventory Management
  • Loyalty Program
  • Multi-Channel Integration
  • Payment Processing
  • Pricing Management
  • Returns Tracking
  • Sales Tracking
  • User Access Permissions

Customer Loyalty Software

  • Activity Tracking
  • Gift Card Management
  • Loyalty Cards
  • Loyalty Program
  • Member Portal
  • Membership Management
  • Referral Tracking
  • Reporting and Analytics

Plans

Square pricing

Price Type
Year
Free Version
No
Payment Frequency
Monthly Payment, Quote Based
Preferred Currency
USD ($)

Media

Screenshots & video

This profile is not fully claimed

Do you own or represent Square? Verify your business email to claim and manage this Goodfirms profile.

Request claim