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ShipMonk

4.8 (4 Reviews)|Write a Review|Unclaimed profile
United States HQFounded 2014

Deployment

Web-basediPhone/iPadAndroidWindowsMac

Best for

SmallMediumLarge

Overview

About ShipMonk

ShipMonk is revolutionizing eCommerce order fulfillment by providing the most personal and attentive fulfillment and inventory management system solution for today's global economy. Our multichannel order fulfillment service and software enable SMBs to focus on building their brand and achieving next-level growth. ShipMonk is revolutionizing eCommerce order fulfillment by providing the most personal and attentive fulfillment and inventory management solution for today's global economy.

Our multichannel order fulfillment service and software enable SMBs to focus on building their brand and achieving next-level growth.

At a glance

Software information

Industries served, licensing and the support ShipMonk provides.

Industries

  • Retail
  • Warehousing

Licensing

  • Open Source
  • Monthly Payment
  • Quote Based

Support

  • Email
  • Live Chat
  • Phone
  • 24x7 Support

Training

  • Webinar
  • In-person

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Infographics
  • Case Studies
  • Whitepapers
Languages (1)
English

Review analytics

What customers report

4.8
Based on 4 verified reviews
Ease of use4.5
Features & functionality5.0
Customer support4.5
Value for money4.7
Integrations4.7

What users like the most

  • Reasonable pricing for a great product.
  • Inventory on more than one warehouse can be easily tracked.
  • Inventory forecasting features have been very much helpful to my organisation.

What users like the least

  • More options to integrate with other tools like quickbooks should be provided.
  • Shipment tracking options should also be integrated with this tool.
  • There should be a systematic training program for new users to get familiar with the software.

What users say

Review Analytics of ShipMonk

Every review is verified through Goodfirms before it's published.

4.74 Verified Reviews
Ease of use4.5
Features & functionality5.0
Customer support4.5
Value for money (3 reviews)4.6
Integrations (3 reviews)4.6
Review Summary
Summarized from 4 verified reviews · Updated September 2026
ShipMonk is a multi-channel inventory and fulfillment platform that helps eCommerce businesses track inventory, manage orders, and process shipments. Users praise its time-saving capabilities, easy-to-use interface, and responsive support team. Integration with online stores and tracking features for at-risk shipments are valued. Some users note the software can feel complex initially, though this typically resolves with use. A few reviewers express interest in expanded integration options.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of ShipMonk
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What reviewers mention most

David Zhang, CEO at Kate BackdropVerified Review
Posted on Sep 27, 2023

“ShipMonk allows us to manage our shipping orders easily”

Overall rating4.0
Ease of use4.0
Features & functionality5.0
Customer support4.0

We Kate Backdrop are currently using ShipMonk as our shipping software. We have been using this software for over a year. We use it daily to process orders and manage our shipping operations. The only downside we've encountered with ShipMonk is that their software can be complex when first getting started. After some trial and error, we quickly got the hang of it. The main benefit we've found with ShipMonk is its ability to integrate seamlessly with our online store. We can easily manage shipping orders, create labels, and process returns. The customer service has also been great when needed - they're always responsive and helpful.

Jackson BallardVerified Review
Posted on Dec 2, 2022

“ShipMonk offers warehousing, fulfillment, and shipping for development and growth in the logistics industry.”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money5.0
Integrations4.0
We have been working on this software for a few months now and it is really an excellent solution for inventory and warehouse management. It is a must-have solution for warehouse keep. It is a really good experience. The very easy and well-organized solution to maintain stock and update of sales and purchases.
Rosaina ButlerVerified Review
Posted on Aug 25, 2022

“ShipMonk is a multi-channel inventory management solution that is helpful for small to medium-sized eCommerce businesses for their growth.”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money4.0
Integrations5.0
I was looking for software which allows me to keep track of inventory and sales. ShipMonk has all of them and my experience has been great. It has saved me a lot of time. It does everything I need to do and nothing that I don’t. It is a time saver as well as a lifesaver for my business.
Aaron Mascarenhas Verified Review
Posted on May 23, 2022

““ShipMonk” the perfect decision I ever made for my organization's comfortable future.”

Overall rating5.0
Ease of use4.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations5.0
I really enjoy the at-risk feature for tracking shipments that haven't migrated in quite a while. We can schedule it and then forget about it, and we appreciate having such a trustworthy component to our team! The support crew is prompt, results-oriented, and willing to work hard with us on general or special requirements as they occur. The tool has been a great asset for my team and myself currently and it would be an add on point if they could provide more integration options in the future.

Capabilities

ShipMonk features

The full feature set, grouped by module.

Inventory Management Software

  • Accounting
  • Alerts/Notifications
  • Inventory Control
  • Inventory Optimization
  • Manufacturing
  • Mobile Access
  • Multi-Channel Sales
  • Order Fulfillment
  • Order Management
  • Purchasing
  • Reporting/Analytics
  • Shipping
  • Warehouse Management

Order Management Software

  • Catalog Management
  • Customer Management
  • Inventory Management
  • Order Entry
  • Order Fulfillment
  • Order Tracking
  • Recurring Orders
  • Reports & Analysis
  • Shipping Management

Shipping Software

  • Air Shipping
  • Bills of Lading
  • Container Shipping
  • Freight Shipping
  • Ground Shipping
  • Import / Export
  • Inventory Management
  • Ocean Shipping
  • Parcel Shipping
  • Shipment Tracking
  • Warehouse Management

E-Commerce Software

  • Catalog Management
  • CRM
  • Data Security
  • Inventory Management
  • Mobile Access
  • Order Management
  • Promotion Management
  • Reporting & Analytics
  • Returns Management

Plans

ShipMonk pricing

Price Type
Year
Free Version
No
Payment Frequency
Monthly Payment, Quote Based
Preferred Currency
USD ($)
Vendor pricing page

Works with

Integrations

ShipMonk connects with the tools your team already uses.

ShopifyWooCommerceBigCommerce

Media

Screenshots & video

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