SharpSpring

United States HQFounded 2011

Deployment

Web-basediPhone/iPadAndroidWindowsMac

Best for

SmallMediumLarge

Overview

About SharpSpring

SharpSpring is a cloud-based marketing automation platform for marketing agencies and small to mid-sized businesses that rival top competitors with its features, functionalities, and performance. Email is a key aspect of your marketing and sales strategy – so you need a customer relationship management system that can keep up. Use the app to schedule personalized follow-up emails from your sales team. Smart Mail makes communication quick, easy, and unique to each contact.

At a glance

Software information

Industries served, licensing and the support SharpSpring provides.

Industries

  • Marketing-advertising

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Quote Based

Support

  • Phone
  • 24x7 Support

Training

  • Help Guides
  • Video Guides
  • Blogs
  • Infographics
  • Case Studies

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Infographics
  • Case Studies
Languages (1)
English

Review analytics

What customers report

4.5
Based on 12 verified reviews

What users say

Review Analytics of SharpSpring

Every review is verified through Goodfirms before it's published.

4.512 Verified Reviews
Review Summary
Summarized from 12 verified reviews · Updated September 2026
SharpSpring is a marketing automation and CRM platform praised for its comprehensive feature set, affordability, and suitability for small to medium-sized businesses. Users consistently highlight its flexibility in automation, lead management, and email capabilities, along with responsive customer support. However, reviewers note a steep learning curve due to its complexity, and some report issues with the email editor, occasional bugs, and website performance impacts. It is generally not recommended for large enterprises.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of SharpSpring
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What reviewers mention most

Cale Loken, CEO at 301 Madison Consulting, LLC - Digital Marketing ConsultingVerified Review
Posted on Apr 2, 2019

“SharpSpring is a Great Alternative to HubSpot for Marketing Automation”

Overall rating5.0

I'm a senior digital marketing consultant at 301 Madison Consulting, a digital marketing agency based in Minneapolis. Pros: Cost CRM plus marketing automation Learning curve isn't as advanced as some of the other competitors in this space Great for small to medium sized businesses Cons: Not suited for Large companies Visitor ID tracking isn't as accurate and advanced as other competitors

Mukhebi Mweka, IT Manager at The Computing Business CentreVerified Review
Posted on Dec 28, 2018

“Great Marketing Automation With a Solid Support Team”

Overall rating5.0

SharpSpring meets our needs. We do not need a full content management system, but we needed a more flexible email marketing tool and a good way to drive leads for our sales team. Marketing automation tool easiest use after a few passes and has a lot of flexibility around triggers and options. Forms are great for collecting lead information elsewhere and automatically pulling that data into SharpSpring/contacting the appropriate rep within our company. Reporting is pretty good; I really appreciate the ability to drill into the email reports on an individual basis. Self-help documents are pretty good.

Capabilities

SharpSpring features

The full feature set, grouped by module.

CRM Software

  • Calendar & Task
  • Contact Management
  • Collaboration Tools
  • Email Integration
  • File Management
  • Lead Management
  • Reporting
  • Sales Automation

Marketing Automation Software

  • A/B Testing
  • Analytics/ROI Tracking
  • Email Marketing
  • Google AdWords Visibility
  • Lead Management
  • Sales Intelligence
  • Search Marketing
  • Segmentation and Targeting
  • Social Marketing

Email Marketing Software

  • A/B Testing
  • Auto-Responders
  • Automation
  • Customer Surveys
  • Landing Pages/Web Forms
  • Mailing List Management
  • Templates

Lead Management Software

  • Contact Management
  • Email Integration
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management
  • Reporting & Analytics
  • Sales Tracking
  • Source Tracking

Lead Generation Software

  • Contact Database
  • Landing Page Builder
  • Lead Scoring
  • Lead Segmentation
  • Lead Verification/Validation
  • Pipeline Management
  • Prospecting Tools
  • Reporting & Analytics

Plans

SharpSpring pricing

Price Type
Month
Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription, Quote Based
Preferred Currency
USD ($)

Media

Screenshots & video

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