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Lobbytrack

4.8 (11 Reviews)|Write a Review|Claimed profile
United States HQFounded 2000

Deployment

Web-basediPhone/iPadAndroidWindowsMac

Best for

SmallMediumLargeFreelancer

Overview

About Lobbytrack

Lobbytrack is an easy to use, an enterprise-level visitor management system that includes a web-based platform and various apps. Pre-register visitors or register upon arrival, scan drivers' licenses, and notify host/employee via text. Customize forms (visitor, host, and NDA). Check visitor against watch lists, local as well as online.

Lobbytrack visitor management system is the industry leader for any government agency or private firm looking at a Visitor Management Solution. It is a cost effective and extremely versatile product that will meet the needs of any Security Director with a single entry point or multiple locations to monitor.

At a glance

Software information

Industries served, licensing and the support Lobbytrack provides.

Industries

  • Education-management
  • Executive-office
  • Government-administration
  • Hospital-health-care

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Quote Based
  • Free trial
  • Free version

Support

  • Email
  • Phone
  • 24x7 Support

Training

  • Webinar
  • Documentation

Knowledge Base

Languages (18)
ArabicChineseCzechDanishDutchEnglishFrenchGermanHindiItalianJapaneseLatinPortugueseRussianSerbianSpanishTurkishUrdu

Review analytics

What customers report

4.8
Based on 11 verified reviews

What users like the most

  • Being able to have people sign our NDA
  • The visitor tracking works well, as does the preregistration process for scheduling upcoming visits. You also have a lot of granular control over the sign-in experience. The presentation of the Lobby app definitely gives a better first impression to our guests than the old paper visitor log did...
  • I love that Lobbytrack integrates with our access control system for real time provisioning and deprovisioning of access cards. You can literally activate access cards for guests on arrival within seconds. Then, upon sign-out and/or after a designated period of time elapses, the access card can be shut off automatically. This really helps us from a security standpoint. Enabling the integration with our access control system was seamless easy.

What users like the least

  • No cons
  • There is definitely a lack of support documentation, which is apparent when trying to configure things like SSO or get granular with some of the many other settings. It's also nice that SSO is available, but really unfortunate that it is limited to the highest license tier and that the implementation doesn't extend to the employee app, which is a blocker for us.
  • There are a few elements that could benefit from a mild user-interface refresh on the admin side of things. It would help to have more control over security role granularity for access management of privileged users.

What users say

Review Analytics of Lobbytrack

Every review is verified through Goodfirms before it's published.

4.811 Verified Reviews
Ease of use (10 reviews)4.8
Features & functionality (10 reviews)4.7
Customer support (10 reviews)4.9
Review Summary
Summarized from 11 verified reviews · Updated September 2026
Lobbytrack is a visitor management system praised for its ease of use and straightforward setup. Users consistently highlight its core features—pre-registration, customizable visitor information fields, host notifications, and exportable logs—which streamline check-in processes and improve security through NDA signing. The platform is highly configurable, allowing organizations to enable or disable features based on their needs. Customer support is frequently noted as a strong point, though one reviewer mentioned delayed responses for international users.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of Lobbytrack
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What reviewers mention most

Amanda VitalVerified Review
Posted on Jan 18, 2021

“LobbyTrack was pretty much exactly what we wanted”

Overall rating4.0
we wanted something that looked professional, was simple to use, allowed us to manage visitors/enter visitor info ahead of time to expedite sign in time, and allows us to export logs to save in our files.

Capabilities

Lobbytrack features

The full feature set, grouped by module.

Visitor Management Software

  • Alerts/Notifications
  • Badge Management
  • Dashboard
  • Document Management
  • ID Scan
  • Pre-registration
  • Registration Management
  • Self Check-in
  • Visitor Tracking
  • Watchlist

Plans

Lobbytrack pricing

Free Version
Yes
Payment Frequency
Monthly Payment, Annual Subscription, Quote Based
Preferred Currency
USD ($)
Free Trial
15 Days
Starter Plan - Free Basic plan - $50 per month per location Professional Plan - $100 per month per location Ultimate plan - Pricing based on Features required - Starts at $200 per month per location
Get Free TrialVendor pricing page

Works with

Integrations

Lobbytrack connects with the tools your team already uses.

ZapierEventleafAccess Control IntegrationActive directory Integrationsingle sign onWatchlist Integration

Media

Screenshots & video