FreshBooks

Canada HQFounded 2004

Deployment

Best for

SmallMediumLarge

Overview

About FreshBooks

Freshbooks is a holistic accounting and invoicing software for business owners, accountants, and SMEs. This cloud accounting software enables users to become more productive by automatically tracking expenses, cash-flows, generating reports, billing and invoicing, accounts payable, recurring billing, etc. Businesses can eliminate the complexities associated with payroll accounting, time & expense by integrating it with the Gusto payroll system. There are more than 100 partners that businesses can integrate with FreshBooks to explore its true potential and simplify the accounting process.

The double-entry accounting software is budget-friendly and easy to install. Whether creating a project proposal for the client or tracking expense management, FreshBooks certainly makes business services look professional. The software offers a free trial for 30 days.

At a glance

Software information

Industries served, licensing and the support FreshBooks provides.

Industries

  • Accounting
  • Financial-services

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Free trial

Support

  • Phone
  • 24x7 Support

Training

  • Webinar

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • On-Site Training
Languages (1)
English

Review analytics

What customers report

4.4
Based on 22 verified reviews
Ease of use4.2
Features & functionality3.8
Customer support3.8
Value for money3.9
Integrations4.1

What users like the most

  • It creates invoices automatically and in advance, and sends the invoices and payment reminders to clients as well, saving a lot of time.
  • Easy to use interface
  • .It allows us to create our custom template with company logo, and color schemes that suit the business.

What users like the least

  • The software doesn’t automatically carry over the arrears or pending payments of a client to the new and updated invoice
  • It is a bit expensive to use because of the additional prices applied when you add employees to your account.
  • Expensive add-ons

What users say

Review Analytics of FreshBooks

Every review is verified through Goodfirms before it's published.

4.422 Verified Reviews
Ease of use (16 reviews)4.5
Features & functionality (16 reviews)4.2
Customer support (16 reviews)4.0
Value for money (12 reviews)4.1
Integrations (12 reviews)4.2
Review Summary
Summarized from 22 verified reviews · Updated September 2026
FreshBooks is praised for its intuitive, user-friendly interface that simplifies invoicing, expense tracking, and financial reporting with minimal training required. Users consistently highlight time-saving automation features, affordability, and reliable customer support. The software integrates with popular third-party apps and works well for small businesses and freelancers. However, some reviewers note limitations in customization options, mobile app functionality, integration availability, and customer support responsiveness on certain plans.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of FreshBooks
Sort ByWrite a Review

What reviewers mention most

Ronald Williams, Founder at BestPeopleFinderVerified Review
Posted on May 23, 2022

“FreshBooks being an user-friendly, secure and fast software, it helps in all our accounting activities”

Overall rating4.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations5.0

We BestPeopleFinder use “FreshBooks,” a cloud-based software, for accounting because it facilitates excellent customization, easy automation, and perfect collaboration. Being user-friendly, secure, and fast, it’s a great help to streamline all our accounting activities, such as invoicing, time tracking, making payments, etc. It’s been four years, we have been using FreshBooks for four years, and since accounting jobs can’t be delayed, we use it daily to keep all the finances updated.

Jeffrey Nelson, Small Business Owner at NoLimitsTimingVerified Review
Posted on May 20, 2022

“Freshbooks has a super intuitive interface and easy to use”

Overall rating4.0
Ease of use5.0
Features & functionality4.0
Customer support4.0
Value for money4.0
Integrations5.0

We NoLimitsTiming have been using Freshbooks for sine long. Creating and tracking the status of invoicing is easy. Its already built-in invoices save us time, and when our clients pay via cheques, we can quickly make invoices with Freshbooks. FreshBooks has a super intuitive interface and ease of action, and it easily integrates with other web services like Gusto. FreshBooks doesn’t offer payroll services. Its mobile app is good, but it has some limitations and doesn’t offer full options. Its latest version has a high cost and some features removed and no new features added.

Sara Graves, Founder at USTitleLoansVerified Review
Posted on May 20, 2022

“Freshbooks is super incredible with financial reporting which enables us to spend less time on accounting”

Overall rating4.0
Ease of use5.0
Features & functionality4.0
Customer support5.0
Value for money4.0
Integrations5.0

My company USTitleLoans uses the Freshbooks accounting software. It allows quickly generating invoices and financial reports and monitoring expenses, among other functions. We have used the application for five years without a plan to switch to another platform. Since we have numerous financial transactions each day, we utilize Freshbooks daily. This software enables us to spend less time accounting and more time handling core business activities.

Ryan Patel, Founder at Lottery SambadVerified Review
Posted on Mar 3, 2022

“When it comes to securely running and taking care of a small business’s financials, Freshbooks is your best bet.”

Overall rating4.0
Ease of use3.0
Features & functionality3.0
Customer support3.0
Value for money3.5
Integrations3.0

Our company is using Frshbooks for reducing time on doing accounting work so you can focus more on what you do best - taking care of the core aspects of the business. I used to pay an accountant since I don't have any idea how numbers and finances work. I’m really not good at it so I never thought twice back then hiring an accountant when the business is still scaling up. But one of my colleagues suggested trying using accounts payable software, specifically Freshbooks. After onboarding with Freshbook, we no longer needed an accountant to do the bookkeeping for us. And the best part, it allowed us to manage the business finances all by ourselves. With it, I did not only save a huge sum of money but learned lots of things about accounting as well. The bottom line, Freshbooks will make your financial processes fast and easy. From billing your clients to paying vendors up to tracking all your project’s profits, Freshbook has it all covered. The only drawback I found is that learning how to use it is very challenging especially if you don’t have any accounting background. But once you figure out everything, you’ll be amazed at how it’ll streamline your processes.

Johell Aponte, Real estat expert and owner at MoveOnHouseBuyersVerified Review
Posted on Mar 2, 2022

“I'd highly recommened FreshBooks for all types of businesses and verticals.”

Overall rating4.5
Ease of use4.0
Features & functionality4.0
Customer support3.0
Value for money4.0
Integrations3.5

We at MoveOnHouseBuyers are using FreshBooks as an accounts payable software for our company since a very long time now and I thought to give some feedback on the same.

Stefan Smulders, Founder at ExpandiVerified Review
Posted on Feb 28, 2022

“Freshbooks does a fantastic job in demystifying accounting by offering a simple and user-friendly software solution”

Overall rating4.0
Ease of use3.0
Features & functionality3.0
Customer support3.0
Value for money3.0
Integrations3.0

I'd recommend using Freshbooks for your business as it works wonders for Expandi. It's simple invoicing software, with good-enough features to manage clients, create and send invoices. It's easy to use and affordable, which makes it perfect for any small business. There are plenty of reasons why you should use Freshbooks to handle accounting tasks. First off, it’s efficient and saves time.. Instead of getting lost in bulky Excel sheets, you can just plug the data into specially designed fields, and let the app work its magic. A computerized system means fewer mistakes which saves time and money on fixing them. Not to mention, accounting software allows business owners to automate a considerable chunk of their workload, and dedicate time to doing what they do the best.

Jake Hill, CEO at DebtHammerVerified Review
Posted on Nov 30, 2021

“Easy-to-use accounting software with amazing user experience.”

Overall rating4.0

We at DebtHammer use FreshBooks and the biggest pros are that it has a really great user experience. It's by far the easiest accounting software to use. Unfortunately, FreshBooks is lacking some customization and automation efforts.

Alex Thompson, Director at Festoon HouseVerified Review
Posted on Nov 29, 2021

“FreshBooks offer essential features that are required to manage accounting books.”

Overall rating4.0

Being a small business owner of Festoon House, I have tried many different Accounting software solutions, each having its pros and cons. We finally settled on using Freshbooks, and it’s been a great decision for our business.

FreshBooks provides all the necessary features like invoices, expense reports, project management, contact management, etc. Some plans even include double accounting entry—all of this very easy to use, barely requiring any training. However, if you are looking to purchase software for multiple users, this might not be the perfect option. It only allows access to one user per plan, and since that was sufficient for my company, I understand that case might be different for others. 

 

Pros

The software is easy to use, with no training required

It offers a customer service that is readily available to cater to all your needs

The mobile app of the software allows you quick remote access

The UI is very well designed to keep it interactive on your laptops as well as smartphones

The software allows a number of integrations for users to meet specific needs.

 

Cons

The software is expensive in comparison to its competitors

Only one user per plan is allowed, which doubles the costs for every additional user

Freshbooks must bring their monthly payments down to match the market or they are only going to lose users over time.

Ashish Darji, COO at Vnnovate Solutions Pvt LtdVerified Review
Posted on Oct 16, 2019

“Very nice”

Overall rating5.0

Pros: Easy and flexible

Cons: N/A

Hardik Goswami, SEO Executive at Thinkwik India Online Services LLPVerified Review
Posted on Dec 28, 2018

“Very useful tool”

Overall rating5.0

Pros: Time-saving auto-bills and recurring payments

Cons: I don't think any

Capabilities

FreshBooks features

The full feature set, grouped by module.

Accounting Software

  • Accounts Payable
  • Billing & Invoicing
  • Budgeting and Forecasting
  • Expense Tracking
  • Financial Reporting
  • Fixed Asset Management
  • Fund Accounting
  • Payroll Management
  • Purchase Orders

Billing and Invoicing Software

  • Billing Portal
  • Contingency Billing
  • Customer Database
  • Customizable Invoices
  • Hourly Billing
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Project Billing
  • Tax Calculator
  • Templates

Accounts Payable Software

  • Approval Management
  • Automation
  • Expense Management
  • Invoicing
  • Payment Management
  • PO Reconciliation
  • Reporting & Analysis
  • Vendor Management
  • Tax Calculation

Time and Expense Software

  • Activity Tracking
  • Billing & Invoicing
  • Expense Tracking
  • Project Accounting
  • Project Tracking
  • Reporting & Analytics
  • Resource Planning
  • Time Tracking
  • Workflow & Approvals

Expense Management Software

  • Accounting Integration
  • Expense Tracking
  • Invoice Management
  • Receipt Management
  • Spend Control
  • Time Tracking
  • Workflow Management

Time Tracking Software

  • Alerts/Notifications
  • Billable Hours
  • Billing & Invoicing
  • Reports & Analysis
  • Timesheet Management
  • Vacation/Leave Tracking

Accounting Practice Management Software

  • Billing & Invoicing
  • Client Management
  • Client Portal
  • Document Management
  • Project Management
  • Reporting & Analytics
  • Staff Management
  • Task Management
  • Time Tracking
  • Workflow Management

Business Management Software

  • Accounting
  • Billing & Invoicing
  • Budgeting & Forecasting
  • Customer Management
  • Inventory Management
  • Marketing Management
  • Reporting & Analytics
  • Sales Management
  • Scheduling
  • Time Tracking

Plans

FreshBooks pricing

Price Type
Month
Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription
Preferred Currency
USD ($)
Free Trial
30 Days
Litr$7.60 / month
Plus$13.20 / month
Premium$24 / month

Media

Screenshots & video

This profile is not fully claimed

Do you own or represent FreshBooks? Verify your business email to claim and manage this Goodfirms profile.

Request claim