FreshBooks

Canada HQFounded 2004

Deployment

Best for

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Overview

About FreshBooks

Freshbooks is a holistic accounting and invoicing software for business owners, accountants, and SMEs. This cloud accounting software enables users to become more productive by automatically tracking expenses, cash-flows, generating reports, billing and invoicing, accounts payable, recurring billing, etc. Businesses can eliminate the complexities associated with payroll accounting, time & expense by integrating it with the Gusto payroll system. There are more than 100 partners that businesses can integrate with FreshBooks to explore its true potential and simplify the accounting process.

The double-entry accounting software is budget-friendly and easy to install. Whether creating a project proposal for the client or tracking expense management, FreshBooks certainly makes business services look professional. The software offers a free trial for 30 days.

At a glance

Software information

Industries served, licensing and the support FreshBooks provides.

Industries

  • Accounting
  • Financial-services

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Free trial

Support

  • Phone
  • 24x7 Support

Training

  • Webinar

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • On-Site Training
Languages (1)
English

Review analytics

What customers report

4.4
Based on 22 verified reviews
Ease of use4.7
Features & functionality4.5
Customer support4.2
Value for money4.3
Integrations4.5

What users like the most

  • It creates invoices automatically and in advance, and sends the invoices and payment reminders to clients as well, saving a lot of time.
  • Easy to use interface
  • .It allows us to create our custom template with company logo, and color schemes that suit the business.

What users like the least

  • The software doesn’t automatically carry over the arrears or pending payments of a client to the new and updated invoice
  • It is a bit expensive to use because of the additional prices applied when you add employees to your account.
  • Expensive add-ons

What users say

Review Analytics of FreshBooks

Every review is verified through Goodfirms before it's published.

4.422 Verified Reviews
Ease of use (16 reviews)4.5
Features & functionality (16 reviews)4.2
Customer support (16 reviews)4.0
Value for money (12 reviews)4.1
Integrations (12 reviews)4.2
Review Summary
Summarized from 22 verified reviews · Updated September 2026
FreshBooks is praised for its intuitive, user-friendly interface that simplifies invoicing, expense tracking, and financial reporting with minimal training required. Users consistently highlight time-saving automation features, affordability, and reliable customer support. The software integrates with popular third-party apps and works well for small businesses and freelancers. However, some reviewers note limitations in customization options, mobile app functionality, integration availability, and customer support responsiveness on certain plans.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of FreshBooks
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What reviewers mention most

Nikita Sherbina, Co-founder and CEO at AIScreenVerified Review
Posted on May 17, 2023

“FreshBooks has been widely adopted for its user-friendly interface”

Overall rating4.0
Ease of use5.0
Features & functionality4.0
Customer support4.0

We AIScreen use FreshBooks. When it comes to billing and invoicing software, one commonly used tool in various industries, corporate settings, businesses, publishers, planners, and by CEOs is FreshBooks. Feedback from users in these sectors highlights both the advantages and drawbacks of this software. The pros of FreshBooks include its user-friendly interface, making it easy to navigate and utilize for creating professional invoices. It offers customizable templates and allows for easy customization of branding elements. FreshBooks also provides efficient time-tracking features, expense management, and recurring billing options, streamlining the invoicing process. However, some users have noted a few cons of FreshBooks. It lacks more advanced accounting features that larger organizations may require, and its reporting capabilities are considered somewhat limited. Additionally, some users have mentioned occasional issues with customer support response times.

Jeff Mains, CEO at Champion Leadership GroupVerified Review
Posted on May 17, 2023

“FreshBooks is our go-to billing and invoicing software, and I highly recommend it”

Overall rating4.0
Ease of use5.0
Features & functionality4.0
Customer support4.0

We Champion Leadership Group use FreshBooks. As a CEO, I've had the opportunity to explore numerous billing and invoicing software choices for our business. FreshBooks is our go-to billing and invoicing software, and I highly recommend it. FreshBooks is incredibly intuitive and user-friendly in terms of simplicity of use, allowing our staff to effortlessly create and handle invoices without any complications. The software provider offers comprehensive training materials and resources to help our team get up to speed quickly. However, there were a few minor hiccups during the initial setup, which required some additional assistance.

Tiffany Payne, Head of Content at Pharmacy OnlineVerified Review
Posted on May 17, 2023

“It offers a simpler procedure for generating invoices that can also be customised”

Overall rating4.0
Ease of use4.0
Features & functionality4.0
Customer support4.0

We Pharmacy Online use FreshBooks. The cloud-based invoicing software known as FreshBooks was developed by FreshBooks specifically for use by freelancers and small enterprises. t offers a simpler procedure for generating invoices, complete with templates that can be customised, recurring billing, and automatic payment reminders. Time tracking, expenditure management, and client collaboration are some of the additional capabilities offered by FreshBooks. Its user-friendly design and accompanying mobile app make it convenient to use when on the move.

Kaloyan Dimitrov, Career Expert at EnhancvVerified Review
Posted on May 5, 2023

“FreshBooks automates daily accounting which saves a lot of time”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support4.0

We Enhancv use FreshBooks. FreshBooks automates daily accounting tasks such as the drafting of invoices, the acceptance of payments, the tracking of expenses, the tracking of billable hours, and the generation of financial reports. Free for the first thirty days with no obligation to provide a credit card.

Jeremy Dawes, CEO at JezwebVerified Review
Posted on Feb 27, 2023

“JezWeb is intuitive, user-friendly interface and easy to use accounting software”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money5.0
Integrations4.0

At JezWeb, we use FreshBooks accounting software which offers features such as invoicing, expense and time tracking, financial reporting etc. It is easy to track business expenses. But there are limited integrations with other software tools and has limited customer support. Further, it is little expensive than other accounting software's.

Alex Contes, Co-founder and SaaS Expert at Review GrowerVerified Review
Posted on Feb 21, 2023

“FreshBooks' user-friendly interface streamlines the entice process of accounting smoothly”

Overall rating4.0
Ease of use4.0
Features & functionality4.0
Customer support4.0
Value for money4.0
Integrations4.0

Review Grower utilizes FreshBooks for accounting at our company. Compared to other bookkeeping programs, FreshBooks lets you personalize your invoices in more ways. Its primary use is invoicing, but it can also be customized to meet the needs of a company's payroll and accounts payable departments. Sending proposals, keeping tabs on project time, and collecting payments are all simplified using this accounting software. Gusto, G Suite, and many others are just a few of the many third-party apps that can be integrated.

Joe Troyer, CEO and Head of Growth at Digital TriggersVerified Review
Posted on Feb 20, 2023

“FreshBooks is the best accounting software as it takes care of the entire payments process”

Overall rating4.0
Ease of use4.0
Features & functionality4.0
Customer support4.0
Value for money4.0
Integrations4.0

We Digital Triggers use FreshBooks. FreshBooks is one of the industry leaders in accounting software. More than five million users around the world use the software to streamline time tracking and billing. The vendor recently changed the software to make it easier for teams to collaborate and provided a new dashboard for prioritizing tasks and managing payments. Also, the price is low enough to fit almost any budget, and the vendor gives you a simple 30-day free trial so you can try out the features before you buy. FreshBooks continues to offer great features for sending invoices and getting paid, such as direct payment gateways, reminders for late payments, late fees, and payment claims. You may utilize the system to simply collect payments and automate the recurring billing process for Google Checkout, American Express, PayPal, and credit card transactions.

Gene Fitzgerald, Head of Marketing at BOSVerified Review
Posted on Feb 20, 2023

“FreshBooks has remoted the hustle of entering manual data into the system”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money4.0
Integrations5.0

We BOS use FreshBooks. As I believe that FreshBooks is an online accounting software solution that works effectively for solo owners and independent contractors, I would recommend it. FreshBooks' Retainers function is also great for attorneys, accountants, and other professionals who charge retainer fees to their customers. By providing both a solo and a team version, you may effortlessly connect with other workers or contractors. FreshBooks also allows for the creation of estimates and proposals, as well as the connection of bank accounts for simplified spending management. If you have employees to pay, FreshBooks integrates with Gusto Payroll but does not offer payroll services. FreshBooks also offers mobile applications for iOS and Android smartphones.

Lottery SambadVerified Review
Posted on Jul 8, 2022

“Wonderful Experience with Fresh books Software, Really Gorgeous, Amazing Product”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money4.0
Integrations5.0
This help me a lot, I used this software. After installing that I just used to it and right now I am too much addicted with this software. Really it is very good, everybody should use this again and again so that they can learn more with Lottery Sambad. It also a very good choice of learning in the field of education.
Ankur Goyal, Head of Growth at CoterieVerified Review
Posted on May 25, 2022

“Freshbooks is a user-friendly, affordable, and well-rounded accounting software. It meets all our requirements”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations5.0

We Coterie use FreshBooks. It sets up payment reminders, automatically includes sales tax estimations and other tax tools, and integrates well with your bank and employee management apps.

Capabilities

FreshBooks features

The full feature set, grouped by module.

Accounting Software

  • Accounts Payable
  • Billing & Invoicing
  • Budgeting and Forecasting
  • Expense Tracking
  • Financial Reporting
  • Fixed Asset Management
  • Fund Accounting
  • Payroll Management
  • Purchase Orders

Billing and Invoicing Software

  • Billing Portal
  • Contingency Billing
  • Customer Database
  • Customizable Invoices
  • Hourly Billing
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Project Billing
  • Tax Calculator
  • Templates

Accounts Payable Software

  • Approval Management
  • Automation
  • Expense Management
  • Invoicing
  • Payment Management
  • PO Reconciliation
  • Reporting & Analysis
  • Vendor Management
  • Tax Calculation

Time and Expense Software

  • Activity Tracking
  • Billing & Invoicing
  • Expense Tracking
  • Project Accounting
  • Project Tracking
  • Reporting & Analytics
  • Resource Planning
  • Time Tracking
  • Workflow & Approvals

Expense Management Software

  • Accounting Integration
  • Expense Tracking
  • Invoice Management
  • Receipt Management
  • Spend Control
  • Time Tracking
  • Workflow Management

Time Tracking Software

  • Alerts/Notifications
  • Billable Hours
  • Billing & Invoicing
  • Reports & Analysis
  • Timesheet Management
  • Vacation/Leave Tracking

Accounting Practice Management Software

  • Billing & Invoicing
  • Client Management
  • Client Portal
  • Document Management
  • Project Management
  • Reporting & Analytics
  • Staff Management
  • Task Management
  • Time Tracking
  • Workflow Management

Business Management Software

  • Accounting
  • Billing & Invoicing
  • Budgeting & Forecasting
  • Customer Management
  • Inventory Management
  • Marketing Management
  • Reporting & Analytics
  • Sales Management
  • Scheduling
  • Time Tracking

Plans

FreshBooks pricing

Price Type
Month
Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription
Preferred Currency
USD ($)
Free Trial
30 Days
Litr$7.60 / month
Plus$13.20 / month
Premium$24 / month

Media

Screenshots & video

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