Name: Field Force Tracker
Rating: 4.8 (71 reviews)

Overview

About Field Force Tracker

What Is Field Force Tracker?

Field Force Tracker is #1 most recommended mobile enabled field service management software. It will streamline Scheduling, Dispatch, Customer Management, Vendor and Employee Management, Work Orders, Equipment Maintenance, Inventory Tracking, Contracts, Estimates, Invoices, Payments and Accounting entirely online.

Field employees can use our feature rich yet simple to use Mobile Apps to update job locations, generate invoices or submit time sheets saving time and money for you!

Who Uses Field Force Tracker?

Field Force Tracker, with its advanced features, fits the needs of all residential and business service companies in HVAC, Plumbing, Office Equipment, Medical, Electrical, Machinery, Fitness, Home etc

At a glance

Software information

Industries served, licensing and the support Field Force Tracker provides.

Industries

Electrical-electronic-manufacturing
Security-investigations
Telecommunications

Licensing

Proprietary
Monthly Payment
Free version

Support

Email
Live Chat
Phone
24x7 Support

Knowledge Base

Languages (1)

English

Review analytics

What customers report

4.8

Based on 71 verified reviews

Ease of use5.0

Features & functionality5.0

Customer support5.0

What users like the most

What I genuinely appreciate about Field Force Tracker is that it’s not just a scheduling app it’s a full job lifecycle platform that truly understands how field operations work in a government civil construction setting.
FFT closed the loop between field operations and procurement planning for us. Before, we were making material and service purchase decisions based on guesswork and delayed updates.
The mobile app is a game changer for our techs. They get job details, maps, and customer notes right on their phones. No more paper forms or back and forth calls. It even works offline, which is perfect when they’re in areas with weak signal.

What users like the least

One minor gripe is the lack of deeper integrations. It would be helpful to sync certain data like completed job sheets or asset movement directly into our internal council systems or procurement portals.
While Field Force Tracker has greatly improved our ability to act on real-time field data for procurement decisions, one challenge we faced was interdepartmental sync during the early rollout.
Sometimes the mobile app can be slow, especially when loading large job files or image uploads. It doesn’t happen often, but when it does, it slows our technicians down in the field.

What users say

Review Analytics of Field Force Tracker

Every review is verified through Goodfirms before it's published.

4.771 Verified Reviews

Ease of use4.7

Features & functionality4.7

Customer support4.7

Review Summary

Summarized from 71 verified reviews · Updated September 2026

Field Force Tracker is praised by users across service industries for its ease of setup and intuitive interface, requiring minimal training compared to competing enterprise solutions. The platform consolidates scattered workflows—scheduling, dispatching, work orders, invoicing, inventory, and time tracking—into a single system, reducing administrative overhead and improving coordination between office and field teams. Users consistently highlight significant time savings, faster response times, and improved accountability. Some reviewers note minor drawbacks including mobile app polish and integration stability, though these concerns do not substantially diminish the platform's operational impact or its appeal as an affordable alternative to costly enterprise systems.

✦ AI-generated summary. May not reflect every review.

What reviewers mention most

Ishola Joshua Oluwapelumi, --Website development, SEO, Digital marketing, Mobile App and everything your business website needs at HESS AutomobileVerified Review

Posted on Aug 13, 2025

“"Smart Employee Tracking That Actually Supports HR Strategy''”

Overall rating5.0

Ease of use5.0

Features & functionality5.0

Customer support5.0

Field Force Tracker didn’t just help us improve our processes it fundamentally changed our role as HR. We’ve gone from being record keepers and conflict managers to strategic partners with real time operational insight. That’s not just helpful it’s transformative.

Capabilities