Drishti ShahVerified Review
Posted on Nov 10, 2021
“Best bot and live chat platform”
Easy to build flow builder along with flow builder. Can build bots for WhatsApp too! Live chat is seamless and omnichannel now with video calling!!
Engati
United States HQFounded 2016
Deployment
Web-basediPhone/iPadAndroidWindowsMacLinux
Best for
SmallMediumLargeFreelancer
Overview
About Engati
The Engati chatbot and live chat platform is the winner of the 2021 CODiE Award. It empowers you to build intelligent bots in minutes without programming. Build once and publish across 15 channels - WhatsApp, Messenger, Instagram, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, your website, and your mobile app.
At a glance
Software information
Industries served, licensing and the support Engati provides.
Industries
- Marketing-advertising
- Retail
- Wholesale
Licensing
- Proprietary
- Monthly Payment
- Annual Subscription
- Quote Based
- Free trial
Support
- Live Chat
- 24x7 Support
Training
- Webinar
Knowledge Base
- Help Guides
- Video
- Blog
- On-Site Training
Languages (1)
English
Review analytics
What customers report
4.9
Based on 16 verified reviews
What users say
Review Analytics of Engati
Every review is verified through Goodfirms before it's published.
Review Summary
Engati is praised for its no-code, drag-and-drop interface that enables users without programming knowledge to build chatbots quickly and easily. Reviewers consistently highlight strong integrations across multiple messaging platforms, responsive customer support, and affordable pricing. The platform reportedly delivers measurable business results, with users reporting improved conversion rates and reduced bounce rates. Support for omnichannel communication, including WhatsApp and live chat capabilities, is frequently mentioned as a key strength.
✦ AI-generated summary. May not reflect every review.
What reviewers mention most
Bushra siddiquiVerified Review
Posted on Nov 10, 2021
“Amazing interface and super easy to implement”
With Engati we are able to engage more users and boost our conversion rate by over 20%. The best part here is you need no coding to build a chatbot of your choice
Ananya KattyayanVerified Review
Posted on Aug 24, 2021
“Best no-code customer engagement channel!”
The ease it is to create a bot and maintain is what i felt here. To top onto it, their customer service and support is phenomenal even during pandemic times. The pricing is great. Overall its been an exceptionally great journey with engati.
Bhooshan ShettyVerified Review
Posted on Oct 15, 2020
“Best chatbot platform I've ever tried!”
The mere fact that i can build a world class super intelligent chatbot that makes the experience very human like for my customers without having to know any programming has me sold every single time. To top onto it, their customer service and support is phenomenal even during pandemic times. The pricing is great too.
Rahul PanickerVerified Review
Posted on Jul 31, 2020
“Super efficient, easy to use, easy on the pocket, no coding required”
Easily one of the best chatbot platforms I have used in my 6 years of business. Thank you for the great experience Engati!
Hardik Gala, Digital Marketing Intern at COVIAMVerified Review
Posted on Jan 17, 2020
“Best Chatbot”
The bot is very easy to make, has amazing integrations and simple to deploy.
Capabilities
Engati features
The full feature set, grouped by module.
Plans
Engati pricing
Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription, Quote Based
Preferred Currency
USD ($)
Free Trial
7 Days
Standard$1 / day
Media