Overview

About Desku

At Desku, we offer AI-driven automation in customer support through our helpdesk software. Our platform is designed to streamline support processes and enhance customer satisfaction. We provide a range of features including AI-driven chatbots, automation utilities, a shared inbox, ticketing system, live chat, knowledge base creation, and a no-code AI chatbot builder. We aim to revolutionize e-commerce and SaaS industries by delivering superior AI-driven customer service solutions.

Our platform is trusted by over 1000 support agents and 350+ businesses.

At a glance

Software information

Industries served, licensing and the support Desku provides.

Industries

Banking
Computer-software
Government-administration
Human-resources

Licensing

Proprietary
Monthly Payment
Annual Subscription
Free trial

Support

Email
Live Chat

Languages (1)

English

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Capabilities

Desku features

The full feature set, grouped by module.

Help Desk Software

Analytics & Reporting
Alerts
Customer Review
Customization
Dashboards
Email Integration
Interaction Tracking
Knowledge Base
Live Chat
Multi-Channel
Response Template
SLA
Ticketing Management

Plans

Desku pricing

Free Version

Payment Frequency

Monthly Payment, Annual Subscription

Preferred Currency

USD ($)

Free Trial

14 Days

Get Free Trial Vendor pricing page

Works with

Integrations

Desku connects with the tools your team already uses.

Shopify Ecwid WooCommerceLive chatshared inboxknowledge basewhatsappfacebookSlack

Media

Screenshots & video