8x8 Contact Center
Deployment
Best for
Overview
About 8x8 Contact Center
A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers. Boost agent and employee engagement, collaboration and operational effectiveness for customer success. Activate agent potential with timely feedback, intelligent coaching and collaboration tools for continuous improvement. Ensure productivity and support work-from-home agents with a unified toolset that eliminates app confusion. Design better experiences with support for all channels and proactive, AI-powered self-service options for today’s digitally connected customers.
At a glance
Software information
Industries served, licensing and the support 8x8 Contact Center provides.
Industries
- Banking
- Financial-services
- Hospital-health-care
- Information-services
- Information-technology-services
- Retail
Licensing
- Proprietary
- Monthly Payment
- Annual Subscription
- Quote Based
Support
- Live Chat
- Phone
- 24x7 Support
Training
- Webinar
- Documentation
Knowledge Base
- Help Guides
- Video
- Blog
- Webinars
Capabilities
8x8 Contact Center features
The full feature set, grouped by module.
Plans
8x8 Contact Center pricing
Works with
Integrations
8x8 Contact Center connects with the tools your team already uses.
Media