ZServiceDesk

ZServiceDesk key products are IT Services Management (ITSM), IT & Non-IT Asset Management (ITAM), IT Governance Risk & Compliances (IT_GRC), Infrastructure Monitoring, IT Support BOT, AI & ML-based Automation, Self-healing etc. ZServiceDesk products are designed for larger organizations and deliver higher scalability, agility and the most comprehensive workflows than any other such products available in the industry. ZServiceDesk also provides additional development services to meet the business process-specific complex requirements of large organizations.

Detailed feature includes Incident & Request Management, Problem & Change Management, SLA Management, Asset Lifecycle Management, HW/Discovery, Automation Scripting, Endpoint Management, Patch Management, Preventive Maintenance, Consumable Management, Software License Management, Chatbot, IT Risk & Controls Management, Audit Management etc.