Zendesk Sell

United States HQFounded 2007

Deployment

Web-basediPhone/iPadAndroid

Best for

SmallMediumLargeFreelancer

Overview

About Zendesk Sell

Zendesk Sell is a modern sales CRM software that enhances the sales team's productivity by introducing automation in mundane tasks. Startups, small to medium businesses, and large enterprises can choose this CRM software for its fast, flexible, easy-to-use AI-integrated features. A simple and intuitive CRM software enables automated email marketing and AI-based lead management. The advanced tools of this unified CRM platform include task automation, sales forecasting & goal tracking, lead & deal scoring, etc., making the entire customer engagement cycle simple and efficient.

At a glance

Software information

Industries served, licensing and the support Zendesk Sell provides.

Industries

  • Accounting
  • Logistics-supply-chain
  • Marketing-advertising

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Free trial

Support

  • Live Chat
  • Phone
  • 24x7 Support

Training

  • Webinar

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Webinars
  • Case Studies
Languages (1)
English

Review analytics

What customers report

3.5
Based on 2 verified reviews
Ease of use4.5
Features & functionality3.5
Customer support3.0
Value for money4.0
Integrations4.5

What users say

Review Analytics of Zendesk Sell

Every review is verified through Goodfirms before it's published.

3.52 Verified Reviews
Ease of use4.5
Features & functionality3.5
Customer support3.0
Value for money4.0
Integrations4.5
Detailed Reviews of Zendesk Sell
Sort ByWrite a Review
Kimberly Silva, CEO at FindPeopleFirstVerified Review
Posted on Jun 16, 2022

“Zendesk CRM is ideal for fostering collaboration in our workplace”

Overall rating3.0
Ease of use5.0
Features & functionality3.0
Customer support2.0
Value for money4.0
Integrations5.0

At FindPeopleFirst, we are subscribed to Zendesk CRM. It is a must-have tool for our sales teams requiring coordination to guarantee everything functions smoothly. As a team-oriented CRM, this one is ideal for fostering collaboration in our workplace. In addition to social media and websites, Zendesk makes it simple to provide customer service via all of these mediums. This CRM software's most robust feature is its integration with other apps, including Salesforce and Google Analytics.

However, Many 3rd-party integrations make Zendesk CRM software more expensive, which may be one of its most significant drawbacks. We have been using Zendesk for about a year and a half now. It is a part of our daily usage since we don’t have any other software for tracking what our customers have been up to.

Dave Cimon, Co-Founder at Costumes HeavenVerified Review
Posted on Jun 15, 2022

“Zendesk is appropriate for us because we have broad spectrum of clients with support for several brands with connected accounts”

Overall rating4.0
Ease of use4.0
Features & functionality4.0
Customer support4.0
Value for money4.0
Integrations4.0

My company Costumes Heaven uses Zendesk CRM Software. We have been using this software for the last three years. Some of the Pros are that Zendesk's live chat solution is widely considered one of the best on the market. There are a variety of behavioral triggers, live visitor tracking, chat ratings, file sending, and other options accessible. It's appropriate for a broad spectrum of clients with support for several brands with connected accounts. It's simple to sign up and use, and there is a range of plan options with different prices and features.

Capabilities

Zendesk Sell features

The full feature set, grouped by module.

CRM Software

  • Calendar & Task
  • Contact Management
  • Collaboration Tools
  • Custom Dashboard
  • Email Integration
  • Lead Management
  • Mobile Access
  • Reporting
  • Sales Automation
  • Security
  • Workflow Automation

Email Marketing Software

  • Auto-Responders
  • Automation
  • Customer Surveys
  • Drip Campaigns
  • Mailing List Management
  • Templates

Lead Management Software

  • Campaign Management
  • Email Integration
  • Lead Nurturing
  • Lead Scoring
  • Reporting & Analytics
  • Sales Tracking

Healthcare CRM Software

  • Appointments
  • Campaign Management
  • Medical History
  • Patient Communications
  • Patient Management
  • Physician Management
  • Predictive Analytics

Sales Forecasting Software

  • Dashboard
  • Performance Metrics
  • Reporting
  • Sales Trend Analysis
  • Statistical Analysis

Sales Force Automation Software

  • Account Management
  • Campaign Management
  • Contract Management
  • Customer Communications
  • Email Marketing
  • Lead Management
  • Performance Metrics
  • Proposal Generation
  • Sales Forecasting
  • Workflow and Approvals

Plans

Zendesk Sell pricing

Price Type
Month
Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription
Preferred Currency
USD ($)
Free Trial
14 Days
Standard$19.00 / month

Media

Screenshots & video

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