Overview

About wolkvox

We provide comprehensive solutions for the improvement of contact center operations, customer service and collections, with VoIP telephony, CRM, Speech Analytics, omnichannel interactions, BI and Intelligent Dial services, providing the highest standards of quality, availability and stability offering value to our customers, optimizing their business processes increasing effectiveness and reducing operating costs.

At a glance

Software information

Industries served, licensing and the support wolkvox provides.

Industries

Marketing-advertising
Telecommunications

Licensing

Proprietary
Quote Based

Support

Phone
24x7 Support

Training

Webinar

Knowledge Base

Help Guide
Video
Blog

Languages (1)

English

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Capabilities

wolkvox features

The full feature set, grouped by module.

Contact Center Software

Call recording and monitoring
Call routing and queuing
Integration capabilities
Interactive voice response (IVR)
Multi-channel communication
Omnichannel support
Performance tracking
Reporting and analytics

Customer Experience Software

Action Management
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Data Collection
Predictive Analytics
Reporting & Analytics
Sentiment Analysis

Plans

wolkvox pricing

Free Version

Payment Frequency

Quote Based

Preferred Currency

USD ($)

Vendor pricing page

Media

Screenshots & video

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