Wolken

United States HQFounded 2011

Deployment

Web-based

Overview

About Wolken

Wolken Software started with a passion to bring excellent service support within the reach of every company. Every member of the team is determined to bring innovation to the realm of service desks and put a smile on your customer’s face. Wolken Software saw its initiation in 2011 as a privately held software company with offices in Palo Alto, CA and Bangalore, India. We set out to help modern organizations transform their relationships with customers and employees with out-of-the-box, configurable and scalable Enterprise Service Cloud for Internal (ITSM, HR Case) and External (Customer Service) solutions deployed on the cloud or on-premise.

At a glance

Software information

Industries served, licensing and the support Wolken provides.

Industries

  • Marketing-advertising

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Free trial

Support

  • Email
  • Live Chat
  • Phone
  • 24x7 Support

Knowledge Base

  • Help Guide
  • Video
  • Blog
Languages (1)
English
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Capabilities

Wolken features

The full feature set, grouped by module.

Knowledge Management Software

  • Access Control
  • Collaboration
  • Discussion Boards
  • Knowledge Base Management
  • Reporting & Analytics
  • Search/Filter
  • Self Service Portal

Workforce Management Software

  • Administrative Control
  • Attendance Tracking
  • Employee Lifecycle Management
  • Employee Scheduling
  • Performance Monitoring
  • Time Tracking
  • Workforce Mobility

Customer Experience Software

  • Action Management
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Reporting & Analytics

Plans

Wolken pricing

Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription
Preferred Currency
INR (₹)
Free Trial
available Days

Media

Screenshots & video

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